Local Reviews
In June 2017, Jack G said about Mercure Bolton Georgian House Hotel
I can see there are mixed reviews about this hotel but can honestly say it's quite nice. I stayed 2 nights and had the suite on the first night which is excellent. Large room with separate sitting room. 2 large TVs , robes , slippers even a nespresso machine. The bathroom was spotless and shower large and powerful.
The second night I had a normal room and although it was smaller and none of the extras , it was still clean and comfortable.
Staff seemed friendly, breakfast was adequate, overall good value.
The second night I had a normal room and although it was smaller and none of the extras , it was still clean and comfortable.
Staff seemed friendly, breakfast was adequate, overall good value.
Source: tripadvisor.co.uk
In June 2017, Sugar said about Mercure Bolton Georgian House Hotel
Reasonably priced,smelt of cleaning products which isn't a bad thing, room clean,tidy not a big room but a decent nights sleep. Breakfast was buffet style all you can each,for the price not bad at all.
Source: tripadvisor.co.uk
In July 2017, NicolaMassey said about Mercure Bolton Georgian House Hotel
So the hotel is general is quite nice, big car park so parking was never a problem.
Pool and reasonably equipped gym too was a nice addition. The staff are all friendly and very helpful.
The hotel has potential to be very good, but the rooms are pretty tired and need looking at. The lino in the bathroom was stained yellow/brown around the toilet (room 778) and the room smelt musty/dusty/damp. The bed was huge and comfy though and a good size too. Overall it is just a little tired.
There also don't seem to be enough staff either. I was waiting for 20 minutes in the gym for someone to come (despite ringing the bell). When the lad eventually came back he apologised politely as he needed to fetch a mop. My concern is if there were an emergency, no one would be around to help. A similar thing happened in the restaurant on my second night, again the gent apologising for the inconvenience as he was the only one on at the time.
However all this aside I think the level of customer service provided for me is important and the staff certainly succeeded at this! The stay was pleasant and I will more than likely stay again.
Pool and reasonably equipped gym too was a nice addition. The staff are all friendly and very helpful.
The hotel has potential to be very good, but the rooms are pretty tired and need looking at. The lino in the bathroom was stained yellow/brown around the toilet (room 778) and the room smelt musty/dusty/damp. The bed was huge and comfy though and a good size too. Overall it is just a little tired.
There also don't seem to be enough staff either. I was waiting for 20 minutes in the gym for someone to come (despite ringing the bell). When the lad eventually came back he apologised politely as he needed to fetch a mop. My concern is if there were an emergency, no one would be around to help. A similar thing happened in the restaurant on my second night, again the gent apologising for the inconvenience as he was the only one on at the time.
However all this aside I think the level of customer service provided for me is important and the staff certainly succeeded at this! The stay was pleasant and I will more than likely stay again.
Source: tripadvisor.co.uk
In July 2017, Lesley V said about Mercure Bolton Georgian House Hotel
I have to admit in terms of spas I am not an expert, but my friend and I had a great time in the spa hotel today. The pool is good, they have 5 steam and sauna rooms including an 'igloo'. In the spa section there is a place to have tea and coffee before your treatment, you can get a treatment with your partner/friend in a lovely room. My friend and I had a 25 minute neck and back massage which we both thought was excellent. To end there is a darkened relaxation room with a water feature. I thought everything was thoughtful and well done. Staff helpful and friendly.
Source: tripadvisor.co.uk
In July 2017, Ian S said about Mercure Bolton Georgian House Hotel
Great location and great people. As with everything in life people are everything and I have always found the team at this hotel to be exceptional in the way they look after you and ensure that everything is looked after in a suitable and obliging fashion, I look forward to many more stays at this lovely hotel.
Source: tripadvisor.co.uk
In July 2017, CBSteve said about Mercure Bolton Georgian House Hotel
Stayed here for 3 nights and would happily have stayed longer if circumstances allowed. The room was a decent size with a decent bathroom and the beds were as comfortable as any Ive ever slept in. Ample parking and good location although allow a little longer if leaving in the rush hour as the A6 road serving the hotel got heavily congested for the morning peak. The Service in the restaurant was disappointingly slow on our first evening and we ate out for the remainder of our stay but other than that we had no complaints.i
Source: tripadvisor.co.uk
In July 2017, Robert S said about Mercure Bolton Georgian House Hotel
The hotel had one of the best beds I'd ever slept in.The room was adequate for a single person. The WiFi just worked band was very strong. Customer service was friendly but not too fussy. The room came with an iron which was very useful. The only issue was that the bathroom floor was slightly dirty.
Source: tripadvisor.co.uk
In July 2017, Megan H said about Mercure Bolton Georgian House Hotel
Upon arriving at the hotel I was very surprised to something that looked more like a stately home rather then a hotel. The exterior and interior are both full of character- one of the prettiest hotels I've stayed at.
We stayed in one of the family rooms: 1 double bed, 2 single beds and a sofa (which I assume could also be another bed). This was very refreshing as most family rooms only have a double bed and a sofa bed. The bathroom was very spacious and the shower was very easy to use (if you have very young children I would recommend asking for a bath mat from reception as the room didn't have one). Finally the room have lots of space for a pushchair without it getting in the way (there was a small section separating the main room and bathroom were a pushchair could stay). The only issue with the room was the noise, the walls seemed very thin as we could hear the people next door turning on light switches and closing doors.
We stayed in one of the family rooms: 1 double bed, 2 single beds and a sofa (which I assume could also be another bed). This was very refreshing as most family rooms only have a double bed and a sofa bed. The bathroom was very spacious and the shower was very easy to use (if you have very young children I would recommend asking for a bath mat from reception as the room didn't have one). Finally the room have lots of space for a pushchair without it getting in the way (there was a small section separating the main room and bathroom were a pushchair could stay). The only issue with the room was the noise, the walls seemed very thin as we could hear the people next door turning on light switches and closing doors.
Source: tripadvisor.co.uk
In July 2017, Derek L said about Mercure Bolton Georgian House Hotel
Everything was fine except when having the meal the final course wasn't available as "the kitchen has closed" this wasn't late, just after 10 and I was making for the strawberry Eton mess so no cooking involved, very disappointing.
Source: tripadvisor.co.uk
In July 2017, 1MFM said about Mercure Bolton Georgian House Hotel
Booked an evening meal as on first impressions it looked a stylish venue. The small cod cakes were delicious and were perhaps the highlight of the meals. The rib-eye steak and lamb were ok although the steak was not very warm. The sticky toffee pudding was ok but the Eton Mess was better.
A little disappointing as this place could be so much better. Service was good. Not busy for a Friday Evening- does that itself tell a story? Very ordinary.
A little disappointing as this place could be so much better. Service was good. Not busy for a Friday Evening- does that itself tell a story? Very ordinary.
Source: tripadvisor.co.uk