Local Reviews
In May 2012, JamieMarshall said about Mercure Bolton Georgian House Hotel
I was booked into the Mercure Bolton West by my company when I was travelling to Bolton for business. I had quite a day, with a 5am start, flying to East Midlands, meetings all day and then a 2 hour journey to Bolton. On days like that I always dread staying somewhere new as you don't know what the service, food and room will be like. I had no need to worry with this hotel, we arrived around 7.30pm and the receptionist kindly stored out bags so that we could eat in the restaurant. The food was as you would expect in a chain hotel but the experience was elevated by Emma Yates, our waitress who was extremely personable and went above and beyond to ensure we were happy (thanks for the biscuits Emma!). We were then checked in by the equally friendly Angela Wilson who was very efficient and got us two lovely rooms.
People like Emma and Angela really help bring back a bit of local personality and charm to chain hotels like Mercure and shouldn't be underestimated. I'd be unlikely to remember this type of hotel for the foods or furnishings but I will certainly remember the faces and friendliness of the staff and look forward to my next visit.
People like Emma and Angela really help bring back a bit of local personality and charm to chain hotels like Mercure and shouldn't be underestimated. I'd be unlikely to remember this type of hotel for the foods or furnishings but I will certainly remember the faces and friendliness of the staff and look forward to my next visit.
Source: tripadvisor.co.uk
In May 2012, rw2497 said about Mercure Bolton Georgian House Hotel
Great value package - two nights B&B and one night dinner - all for just over £100. Room on top floor - small but cosy. There are even views of the Lancashire hills and the Reebok stadium in the distance. Hotel staff friendly and helpful. Food surprisingly good - hot buffet breakfast in particular was fresh and appetising. Large pool was very warm with clean changing facilities. Very quiet despite two wedding receptions taking place.
Source: tripadvisor.co.uk
In May 2012, Raymcm8 said about Mercure Bolton Georgian House Hotel
I'd like to thank the staff at the mercure for making my stay a pleasant one. They are more than willing help, a nice change in the service industry! I'd like to say a special thanks to Anthony, Maria and especially Ashley Holden, who is always willing to go the extra mile to make sure your stay is a comfortable one. Thanks again, keep up the good work. I would recommend this hotel to anyone........
Source: tripadvisor.co.uk
In May 2012, Gerry J said about Mercure Bolton Georgian House Hotel
This Hotel needs some investment. The Reception and Bar area have been updated but my room needed a make over. The bathroom was clean but dated. I tried the pool but it was closed to residents. The positive side of this hotel is the low b&b price and being close to the Reebok Stadium.
Source: tripadvisor.co.uk
In May 2012, shasili said about Mercure Bolton Georgian House Hotel
We stayed one night in this hotel before heading back home. Nice hotel, room was not huge, but ok. Bathroom was clean and the staff was very friendly. We spent a good time in the nice swimming pool and sauna.
Breakfast was very good also. About a 20 minutes drive to the airport on a calm sunday morning and to the city center of Manchester on saturday evening.
There was a wedding on saturday night with quite loud music, but in the end we did not encounter difficulties to sleep.
Surrondings are not very nice.
Would certainly stay there again.
Breakfast was very good also. About a 20 minutes drive to the airport on a calm sunday morning and to the city center of Manchester on saturday evening.
There was a wedding on saturday night with quite loud music, but in the end we did not encounter difficulties to sleep.
Surrondings are not very nice.
Would certainly stay there again.
Source: tripadvisor.co.uk
In May 2012, Christos A said about Mercure Bolton Georgian House Hotel
Stayed there with my family on Friay 18th May on our way to Birmngham and we were very impressed with the standards, cleanliness and how nice the hotel staff were.
Our room was spotless (checked both rooms) and is obvious that the hotel staff have been busy decorating. I must however praise the night staff as they went over and above the call of duty to serve us drinks and coffee even after the bar close down. Very friendly and offer good customer care. The breakfast was also very good and my daughter did not eat anything for the rest of the day. Freshly cooked eggs, fresh pastries, lots of fresh fruit to chose from and the ladies serving us were very helpful.
Thank you to all of you who made our short stay very comfortable and offered as a good service.
Our room was spotless (checked both rooms) and is obvious that the hotel staff have been busy decorating. I must however praise the night staff as they went over and above the call of duty to serve us drinks and coffee even after the bar close down. Very friendly and offer good customer care. The breakfast was also very good and my daughter did not eat anything for the rest of the day. Freshly cooked eggs, fresh pastries, lots of fresh fruit to chose from and the ladies serving us were very helpful.
Thank you to all of you who made our short stay very comfortable and offered as a good service.
Source: tripadvisor.co.uk
In May 2012, roy g said about Mercure Bolton Georgian House Hotel
great stay! just of the motorway,ideal after a long drive south. Excellent friendly staff! smiles on everyones faces.
Room was clean tidy and very well presented.... Only 15 minutes drive to the Trafford centre and Manchester city centre....
Room was clean tidy and very well presented.... Only 15 minutes drive to the Trafford centre and Manchester city centre....
Source: tripadvisor.co.uk
In June 2012, teresawebster10 said about Mercure Bolton Georgian House Hotel
great hotel, staff friendly and well trained, service impecable, rooms clean, comfortable, well services, food excellant, varied breakfasts, wonderful evening meals. really enjoyed the experience, would recomend to anyone - also lovely spa pool to use, just right for relaxing in
would give the place a thousand stars - wonderful!!!!
would give the place a thousand stars - wonderful!!!!
Source: tripadvisor.co.uk
In June 2012, mickos12 said about Mercure Bolton Georgian House Hotel
Actually haven't completed our stay yet but all i can say is staff on reception (checked in at half one) were excellent very welcoming .
Asked for a request à short while later which the receptionist personally delivered to our room.
Cleanliness was impressive and the pool and gym though small was well presented( staff welcoming again).
Staying in family room (party of 4) spacious enough , extra pillows in wardrobe lots of hangers , give credit to staff when its earned.
Asked for a request à short while later which the receptionist personally delivered to our room.
Cleanliness was impressive and the pool and gym though small was well presented( staff welcoming again).
Staying in family room (party of 4) spacious enough , extra pillows in wardrobe lots of hangers , give credit to staff when its earned.
Source: tripadvisor.co.uk
In June 2012, bennec said about Mercure Bolton Georgian House Hotel
late decision to stay here whilst visiting relatives nearby.. bargain price was the deciding factor with breakfast included. Staff very attentive , food good, dined in restaurant in evening had lovely meal. used the leisure facilities .. all good.
Bedroom was as requested... quiet room on high floor but was very hot. Slept with window open and on top of quilt . Would have been too hot in a heat wave.The hotel have informed me that they have looked into this and resolved the issue.
Bedroom was as requested... quiet room on high floor but was very hot. Slept with window open and on top of quilt . Would have been too hot in a heat wave.The hotel have informed me that they have looked into this and resolved the issue.
Source: tripadvisor.co.uk