Local Reviews
In May 2026, Jonnymacke@gmail.com said about Mercure Bolton Georgian House Hotel
I would like to leave a review about the wee legend Irene Harper, although she has worked here decades 30 yrs im sure she said (it shows due to her commitment) to the clients.
I arrived and all she did was make sure I was looked after even when the barrel was out she didnt try and offer me anything else she was open and honest and said in 10 minutes the barrel will be changed which honesty is the best policy, I wouldn't of expected Irene to change the barrel BTW. but just watching her attend the bar, office and reception I honestly haven't seen a harder worker in a hotel, knowing what the patrons wanted without them asking
All I kept hearing was "Same again"
Being someone who spends their life in hotels, she is a credit to this hotel and need recognised for her professionalism and attention to detail but also making the patrons feel so welcome.
When her husband came to collect Irene i approached both and showed my appreciation of her perfection in her role she was overjoyed just to be recognised.
I said I would be leaving a review.
As I have never experienced a more professional person looking after the patrons for any hotel.
Seeing her husband beam with pride just made it all the better.
Irene in 3 hours you made me feel so welcome and thank you for that 💚
All my love from Scotland 🏴
And when im back in the area for work il be booking this hotel again and all due to Irene and her professionalism x
Jonny
I arrived and all she did was make sure I was looked after even when the barrel was out she didnt try and offer me anything else she was open and honest and said in 10 minutes the barrel will be changed which honesty is the best policy, I wouldn't of expected Irene to change the barrel BTW. but just watching her attend the bar, office and reception I honestly haven't seen a harder worker in a hotel, knowing what the patrons wanted without them asking
All I kept hearing was "Same again"
Being someone who spends their life in hotels, she is a credit to this hotel and need recognised for her professionalism and attention to detail but also making the patrons feel so welcome.
When her husband came to collect Irene i approached both and showed my appreciation of her perfection in her role she was overjoyed just to be recognised.
I said I would be leaving a review.
As I have never experienced a more professional person looking after the patrons for any hotel.
Seeing her husband beam with pride just made it all the better.
Irene in 3 hours you made me feel so welcome and thank you for that 💚
All my love from Scotland 🏴
And when im back in the area for work il be booking this hotel again and all due to Irene and her professionalism x
Jonny
Source: tripadvisor.co.uk
In June 2026, Chris H said about Mercure Bolton Georgian House Hotel
Had afternoon tea here with my sister, it was very nice, the lady that served us Irene was so attentive she was lovely, the cakes were delicious, had a very pleasant experience, thank you Irene
Source: tripadvisor.co.uk
In June 2026, Martyn H said about Mercure Bolton Georgian House Hotel
Lovely comfy rooms, excellent food and great service from restaurant staff especially Irene. Lots of parking and easy location to get around.
Source: tripadvisor.co.uk
In June 2026, Danielle P said about Mercure Bolton Georgian House Hotel
Such a lovely welcome at reception to us and our 2 schnauzers. We stopped in the bar to share a few light bites and a drink and were served by the lovely Irene who couldn’t have been any more, polite, friendly, professional and attentive. Would highly recommend stopping in the bar. The food was lovely and Irene made us feel very welcome. 5 stars!
Source: tripadvisor.co.uk
In June 2026, Iolo O said about Mercure Bolton Georgian House Hotel
Lovely hotel with the kindest and most helpful staff I have ever come across in all my hotel stays over the years. Irene looked after us and was such a lovely lady, nothing was too much for her. Will definitely stay here again. Brilliant staff, thank you for your hospitality.
Source: tripadvisor.co.uk
In June 2026, Daniel Rosewell said about ADK Law Solicitors
Jinni at ADK Law was amazing. All my queries were responded to quickly and efficiently. I can't fault the service I received. I would definitely use them again
Source: trustpilot.com
In March 2024, Kelly said about The Last Drop Village Hotel & Spa
Highly recommend, great stay.
The staff were great, friendly and helpful.
Enjoyed the thermal pool and swimming pool area. Would be nice if possible to be able to sit in the pool area with drinks.
Enjoyed the thermal pool and swimming pool area. Would be nice if possible to be able to sit in the pool area with drinks.
Source: booking.com
In March 2024, Mccarthy said about The Last Drop Village Hotel & Spa
A lovely hotel with friendly & helpful staff
Location was very good . Central for all our needs.. Also local taxi service was very good & was clean, on time & reasonable
Noisy guests at 4am on two out of three nights outside our door shouting & arguing
Some us up.
Some us up.
Source: booking.com
In March 2024, Adams said about The Last Drop Village Hotel & Spa
Overall great. Will be back
Clean. Very nice
Everything was great apart from the quality of the food
Source: booking.com
In March 2024, Noémie said about The Last Drop Village Hotel & Spa
Lovely stay for the night with friendly staff.
We loved the personalised touch as we were celebrating a friends birthday - when we checked in our room had cake! Really friendly and accommodating staff and a very comfy night's sleep!
The main pool was not very warm as part of the spa facilities.
Source: booking.com