The Gym Group Bolton
Latest Reviews
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Just wanted to give a little shout-out to Jimmy and the whole team at The Gym Group Five Ways Birmingham. Really good bunch of people and always happy to help whenever you’ve got a question or need anything.
I’ve been coming here for a while now and genuinely enjoy training here. The gym is clean, the equipment is well looked after and everything generally works as it should.
What I probably like most is the atmosphere. Everyone just comes in, gets on with their workout and does their own thing. You might see the same faces all the time without even knowing each other’s names... but there’s still that mutual respect. Everyone is there to train, no drama, no nonsense, and things just run smoothly.
We’re always quick to write a negative review when something goes wrong, so I think it’s only fair to give some credit when people are doing a good job as well. Keeping a busy 24-hour gym running, clean and organised can’t be easy.
So credit where it’s due — Jimmy and the team are doing a great job. Good gym, good atmosphere and a place I genuinely enjoy coming to.
Keep it up guys 💪
Just wanted to give a little shout-out to Jimmy and the whole team at The Gym Group Five Ways Birmingham. Really good bunch of people and always happy to help whenever you’ve got a question or need anything.
I’ve been coming here for a while now and genuinely enjoy training here. The gym is clean, the equipment is well looked after and everything generally works as it should.
What I probably like most is the atmosphere. Everyone just comes in, gets on with their workout and does their own thing. You might see the same faces all the time without even knowing each other’s names... but there’s still that mutual respect. Everyone is there to train, no drama, no nonsense, and things just run smoothly.
We’re always quick to write a negative review when something goes wrong, so I think it’s only fair to give some credit when people are doing a good job as well. Keeping a busy 24-hour gym running, clean and organised can’t be easy.
So credit where it’s due — Jimmy and the team are doing a great job. Good gym, good atmosphere and a place I genuinely enjoy coming to.
Keep it up guys 💪
Source: trustpilot.com
The actual gym experience is really good - clean, tidy, nice gear well looked after. Staff on site are great, shout out to Josh and Jordan in particular, and also Rashid who is always helpful.
The downside - the tech! Serious glitches impacting on access to the gym, freezing membership and payments, and when it breaks there's no help. The product team have work to do and I suggest a customer support team who actually respond. There's no phone contact option, and I note no reply to the email Jordan sent on Friday 28th August - a reply would be both polite and professional.
Front of house seriously let down by the back office.
The downside - the tech! Serious glitches impacting on access to the gym, freezing membership and payments, and when it breaks there's no help. The product team have work to do and I suggest a customer support team who actually respond. There's no phone contact option, and I note no reply to the email Jordan sent on Friday 28th August - a reply would be both polite and professional.
Front of house seriously let down by the back office.
Source: trustpilot.com
The gym has recently expanded and has more machines and more quality kit. The gym is thoroughly cleaned, vacuumed and the ladies & changing rooms are also clean.
I did Personal Training on February 2026 and would definitely recommend Raihan Syed for his training method ; he was focused, polite and respectful and showed me how to use lots of different machines. I lost 3 kg in 1 month.
The staff are very approachable and friendly and do a great job.
The atmosphere is great & I enjoy my workouts there ( I went to Pure Gym before and left after a few months) so I highly recommend the Gym group with free classes & great Trainers and a easy booking system.
I did Personal Training on February 2026 and would definitely recommend Raihan Syed for his training method ; he was focused, polite and respectful and showed me how to use lots of different machines. I lost 3 kg in 1 month.
The staff are very approachable and friendly and do a great job.
The atmosphere is great & I enjoy my workouts there ( I went to Pure Gym before and left after a few months) so I highly recommend the Gym group with free classes & great Trainers and a easy booking system.
Source: trustpilot.com
Ade Boyega is an outstanding personal trainer, genuinely 5-star. He’s knowledgeable, attentive, and takes real care in tailoring every session to what I need, including working carefully around my knee. Over two to three months I’ve seen real improvements in my strength and physique, and a lot of that comes down to how much he pays attention and pushes me the right way. If you’re looking for a trainer who’s professional, easy to work with, and actually invested in your results, Addy is the one to ask for.
As for the gym itself, it’s solid overall (4 stars) my only notes would be that it can get quite busy, with equipment and space sometimes stretched at peak times. Nothing that ruins the experience, but room to tighten up.
As for the gym itself, it’s solid overall (4 stars) my only notes would be that it can get quite busy, with equipment and space sometimes stretched at peak times. Nothing that ruins the experience, but room to tighten up.
Source: trustpilot.com
Dear Team,
I would like to share some very positive feedback about your new staff member at Feltham Gym, Magda
I am honestly amazed at how much one person can change. Since Magda joined, everything feels more organised and looked after. The weights are always back in their proper places, the gym is tidy, and you can always see her around, making sure everything is running smoothly.
She is like a fresh breath of air from the ocean positive, energetic and always present.Her attitude and attention to detail really make a difference to the atmosphere in the gym
Thank you for having Magda as part of the team. It is wonderful to see someone who clearly cares so much about the gym and its members.
Please pass on my thanks and appreciation to her. She is doing a fantastic job!
Kind regards,
Dariusz
I would like to share some very positive feedback about your new staff member at Feltham Gym, Magda
I am honestly amazed at how much one person can change. Since Magda joined, everything feels more organised and looked after. The weights are always back in their proper places, the gym is tidy, and you can always see her around, making sure everything is running smoothly.
She is like a fresh breath of air from the ocean positive, energetic and always present.Her attitude and attention to detail really make a difference to the atmosphere in the gym
Thank you for having Magda as part of the team. It is wonderful to see someone who clearly cares so much about the gym and its members.
Please pass on my thanks and appreciation to her. She is doing a fantastic job!
Kind regards,
Dariusz
Source: trustpilot.com
Love the sessions with Ade. He makes you work but you’ll go back because they are fun!
Source: trustpilot.com
Clean, good facilities and helpful staff
Source: trustpilot.com
While the facilities at the Oxford branch are nice, well-kitted, and well-maintained, The Gym Group’s customer service is utterly appalling. They provide no contact phone number, forcing you onto an online chat where support takes hours to respond while expecting you to sit tethered to your computer waiting. It is an unbelievably frustrating experience that completely undermines an otherwise decent gym environment.
Source: trustpilot.com
The best coach from this gym is Maria Papa she helped me to lose weight..I m very happy with her and her performance!! Highly recommended!
Source: trustpilot.com
The gym is really accessible and inclusive to everyone. They have now got new machines fitted in there with more variety of classes including Hyrox classes too. There is a lovely team of people with some new faces who are eager to help.
Source: google.com
Nice gym, clean place, lots of equipments.
Source: google.com
The equipment the members are fantastic, but what makes this place special is Samone the trainers and other staff members. It just goes to show you can have a friendly place for everyone no matter your fitness level and feel comfortable. If you haven't been here to try it out I highly recommend it.
Source: trustpilot.com
The gym is wickit clean people am realy nice been there since opend only thing is when dan was there all the dumb bells where in order all weight plates am mixt and all over the floor one machine is broken and hasnt got repaird yet apart from that its a very clean and friendly gym with happy faces
Source: trustpilot.com
Josh (Greenhill) is an amazing PT !!! He really knows his stuff and is very professional. I truly recommend him !
Been doing PT with him for over a year now and I have seen undeniable changes in my body ! His approach to PT is very well thought, bespoke to you, progressive and massively delivers 👌
Now I look super toned, lost of lot of fat, built muscles and have very nice muscles definition ! Super happy! All the credit to him !
Been doing PT with him for over a year now and I have seen undeniable changes in my body ! His approach to PT is very well thought, bespoke to you, progressive and massively delivers 👌
Now I look super toned, lost of lot of fat, built muscles and have very nice muscles definition ! Super happy! All the credit to him !
Source: trustpilot.com
It’s been great experience working in the gym!
Source: trustpilot.com
The Gym is very clean.I like spending time there.There are a lot of exercise machines there.I like spending time ,because I feel good there.
Source: trustpilot.com
The encouragement someone gets by just reach the atmosphere of the gym, the welcoming staffs and people and the cleanliness of everything
Source: trustpilot.com
Nice, clean, good condition equipment. Some wear is sometimes visible but they replace worn stuff frequently. Nice app too, they show when the gym is most busy. I go in the morning very early as I hate waiting for equipment and people waiting for me and it feels like I am frequently one of 5/6 in the massive gym.
Source: trustpilot.com
I’m stood outside their gym in Plymouth. Signed up yesterday, and the 8 digit sign-in code they sent me doesn’t work. So I’m stood outside trying to get in and nobody pitches up for an hour.
Source: trustpilot.com
My favourite Telford gym! Just had a refurb too! Awesome friendly staff and very clean! Highly recommended! Plus easy free parking.
Source: trustpilot.com
I’ve really enjoyed training at The Gym Group Bolton. There’s a great variety of machines, the changing rooms and lockers are always clean, and the atmosphere is really welcoming.
The classes have been a big highlight for me and have really helped keep me motivated. I’ve especially enjoyed the sessions with Matt and Michael they’re both friendly, encouraging, and make the classes enjoyable.
Overall, it’s a great gym with lovely staff and a positive atmosphere. I’d definitely recommend it!
The classes have been a big highlight for me and have really helped keep me motivated. I’ve especially enjoyed the sessions with Matt and Michael they’re both friendly, encouraging, and make the classes enjoyable.
Overall, it’s a great gym with lovely staff and a positive atmosphere. I’d definitely recommend it!
Source: google.com
absolutely Fantastic gym, I don’t have nothing to said, I nice and friendly staff.
Source: trustpilot.com
Normally would be 5 star but since the refurbishment in Horsham half the cross trainers seem to have disappeared and those left are so crammed together that elbows may knock with person next to you. Refurb definitely done with you get predominantly weight lifting group in mind
Source: trustpilot.com
Great gym workers
Source: google.com
Has everything i need, clean enough, affordable price
Source: google.com
