absolutely Fantastic gym, I don’t have nothing to said, I nice and friendly staff.

Normally would be 5 star but since the refurbishment in Horsham half the cross trainers seem to have disappeared and those left are so crammed together that elbows may knock with person next to you. Refurb definitely done with you get predominantly weight lifting group in mind

Great gym workers

Has everything i need, clean enough, affordable price

The best place to practice and the staff are great and always smiling. Thanks to the whole team

Every thing improving lift fix it and have a new machine

Decent gym, plenty of kit and free parking

Personally, the gym has everything I need to hit my goals. Mohammed has been great aswel.

I've had a fantastic experience training with Tannia at The Gym Kingsbury. She is incredibly kind, encouraging, and always brings such positive energy to every session. She creates a welcoming, judgment-free environment where everyone feels comfortable, regardless of their fitness level.

Tannia really takes the time to listen, understand your goals, and offer support every step of the way. Her enthusiasm is infectious, and she always motivates you to do your best while making the sessions enjoyable. I would highly recommend Tannia to anyone looking for a knowledgeable, supportive, and genuinely caring trainer!

I’ve been a member of The Gym Group in Eastbourne for several years, and I honestly couldn’t be happier with my experience.

A huge thank you goes to my personal trainer, Jose. He is incredibly knowledgeable, supportive, and genuinely invested in helping his clients succeed. His advice goes far beyond the gym floor, covering training techniques, nutrition, and how to build healthy, sustainable habits. Every PT session is enjoyable, motivating, and challenging in all the right ways. He knows exactly how to get the best out of you while making you feel encouraged and capable.

I also attend Jose’s Dance Fit classes, and they are absolutely fantastic. The routines are creative, fun, and engaging, providing an amazing workout while also giving your brain a real challenge. Learning the choreography is brilliant for memory and coordination, and every class leaves you feeling energised and smiling. It’s no surprise that the classes are so popular—everyone loves them, and Jose’s enthusiasm and positive attitude make them something to look forward to every week.

Thanks to Jose’s PT sessions and Dance Fit classes, I’m fitter now than I’ve ever been, and I’ve reached a level of fitness that I’m genuinely proud of. The benefits, both physically and mentally, have been enormous.

I’d also like to mention the rest of the team. The staff are always friendly, welcoming, and happy to help. Michelle Dunk’s Pump classes are excellent too—they’re challenging, well-structured, and a great addition to the timetable.

Overall, The Gym Group has been a fantastic place to train. The quality of the instructors, the welcoming atmosphere, and the variety of classes make it a gym I’d highly recommend. Thank you to everyone for creating such a positive and motivating environment!

I am visiting this gym since 4 years . I am taxi driver so have multi gym access. I visited many the gym groups like Feltham London , Birmingham and many others but I found cleanest gym , all weights equipment well organised staff always helpful of the gym group Raw dykes Road Leicester.
Manager Dilever her supervision is top so found it any day any time super clean ❤️❤️❤️❤️
I have my personal senior and experienced trainer Mo Rowe always enjoying training with Him

Having trained in gyms for almost 28 years across the UK and abroad, I feel able to give a fair review.
The gym itself is excellent. It was clean, welcoming and had a good atmosphere. The equipment is slightly dated in places but perfectly functional, and there is enough variety for a great workout. I would also like to praise the staff member who welcomed me. They were courteous, professional and made joining a very positive experience.
Unfortunately, the biggest issue is the location, which is outside The Gym Group's control.
The shared car park with Lidl was one of the most unsettling I have experienced. There appeared to be people openly under the influence of drugs, and it took me around 20 minutes to find somewhere I felt comfortable leaving my car. I eventually parked where I could see it from a treadmill because I was genuinely concerned about its safety.
During my workout I also witnessed what appeared to be shoplifting activity around Lidl, and most surprisingly, someone who appeared to be openly soliciting for prostitution in the shared car park. It was surreal and not something anyone expects to encounter when visiting a gym.
This was at lunchtime on a Saturday, which made me wonder what the area is like after dark. Personally, I would not feel comfortable with female family members or friends using this location at night.
These issues are not the fault of The Gym Group, and I want to make that clear. However, they are likely to affect people's willingness to visit. I hope The Gym Group can work with Lidl, the site owners and the local police to improve security and safety because the gym itself des

I am back after a month frozen and Mika was lovely, she is always kind polite and thoughtful!
Thank you!

Excellent gym with a clean and welcoming environment. The equipment is modern, there’s plenty of space to work out, and the staff are always friendly and helpful. I really enjoy training here because it’s open for long hours and everything is well maintained. I highly recommend The Gym Group to anyone looking for a great place to achieve their fitness goals. Thank you for providing such an excellent service!

I have been using this gym for about 5 months and for what it costs, you get what is expected. The equipment is fine, does the job you need it to do and the place is well-maintained.

My only gripe is the payment structure feels convoluted and slightly predatory. I started off paying for the Ultimate +Yanga and quickly realised that I wasn't using it as much as I wanted to so I downgraded to an Off-Peak membership. The transition was easy enough but what they neglected to tell me is that even though I paid for a month ultimate membership 3 days prior, the change will be immediate and I would lose access to what I had paid for, and also got charged a £5 admin fee for something that is seemingly automatic. For a subscription/membership payment model, I feel as if it's a given that if you pay for a month of something, regardless of the changes you make during that month, it shouldn't take effect until the next billing period... Or maybe I expect too much.

I have also been charged more than I should have been on each billing date but credit where credit is due, Customer Service is looking into this for me. The outcome has yet to be determined though.

Good machine

This is a great gym, plenty of machines, always clean, staff are welcoming, friendly and always available for help or support.

The gym group has been my home gym for over 10 years now and I cannot fault it. The staff are friendly and helpful. The equipment is clean and tidy and the placement of each equipment is well thought out.

A great gym and a great atmosphere to work out in.

Amazing facility with superb staff .. big shout to Joules A1 in representing company..

Very good

I’ve been in this gym for a year , coming in and out and the staff make it such a comfortable place Tanya and Hussein are such helpful people they have a lot of knowledge and experience making the time at the gym worth it , they always making sure everything is tidy from the minute their shift staff and they always give u a good laugh ! recommend 10/10

The Digbeth branch is awesome. I normally use the lady’s gym there. The lady’s gym as well as the whole of this gym is clean, very well equipped and their staff are very friendly and professional.
I would like to write a special thank you to Gaz the general manager. He is professional, extremely helpful and knowledgeable. He anyways ensures this gym is a nice place to go to for everyone regardless of background or abilities. He would go the extra mile to help members even when it’s not part of his jobs, because he cares and put himself in the members’ position.
Thank you Gaz for being such a great person and a wonderful manager.

Hi, I wouldn't usually bother with a review because it's not my thing to do. However, in this instance, I must give credit when its due. I recently joined TheGym at Crown Point, Leeds and it's the best management of space I have ever seen for a gym. The layout and the interior décor is fantastic! From the LED lights to the new dumbbells . The range of new equipments to exercise Legs or Back are unique as my prior gym didn't have them, this provides the excitement required to return to the gym to test new equipment. Away from squatting on the rack, assisted-machine for squatting is the dream. Notwithstanding the unique space set for calisthenics and body strength. Please make sure this good feedback reaches the person responsible for the interior design and thanks for investing in a new gym.

I’ve been going to this gym for about five months now and absolutely love it. The community here is amazing, everyone is so friendly and motivating, and the PTs are super skilled, welcoming, and genuinely attentive.

Yesterday, I joined the charity PT session they organized for the NHS and worked out with the lovely Sandra. Her session was so helpful! She showed me some new moves and really focused on getting my form right. Thanks to her encouragement, I actually tackled exercises I usually avoid and came away feeling way more confident about doing them on my own. Sandra’s constant support and quick adjustments throughout the workout were a game-changer.

I have been a Member with my son for almost a month now. I am very grateful to Althon, one of the instructors, who looked after us and took care of the correct and safe execution of our exercises. Many thanks to Althon and I highly recommend him as a personal instructor. I feel like he is our friend.