The Gym Group Bolton
Latest Reviews
Having trained in gyms for almost 28 years across the UK and abroad, I feel able to give a fair review.
The gym itself is excellent. It was clean, welcoming and had a good atmosphere. The equipment is slightly dated in places but perfectly functional, and there is enough variety for a great workout. I would also like to praise the staff member who welcomed me. They were courteous, professional and made joining a very positive experience.
Unfortunately, the biggest issue is the location, which is outside The Gym Group's control.
The shared car park with Lidl was one of the most unsettling I have experienced. There appeared to be people openly under the influence of drugs, and it took me around 20 minutes to find somewhere I felt comfortable leaving my car. I eventually parked where I could see it from a treadmill because I was genuinely concerned about its safety.
During my workout I also witnessed what appeared to be shoplifting activity around Lidl, and most surprisingly, someone who appeared to be openly soliciting for prostitution in the shared car park. It was surreal and not something anyone expects to encounter when visiting a gym.
This was at lunchtime on a Saturday, which made me wonder what the area is like after dark. Personally, I would not feel comfortable with female family members or friends using this location at night.
These issues are not the fault of The Gym Group, and I want to make that clear. However, they are likely to affect people's willingness to visit. I hope The Gym Group can work with Lidl, the site owners and the local police to improve security and safety because the gym itself des
The gym itself is excellent. It was clean, welcoming and had a good atmosphere. The equipment is slightly dated in places but perfectly functional, and there is enough variety for a great workout. I would also like to praise the staff member who welcomed me. They were courteous, professional and made joining a very positive experience.
Unfortunately, the biggest issue is the location, which is outside The Gym Group's control.
The shared car park with Lidl was one of the most unsettling I have experienced. There appeared to be people openly under the influence of drugs, and it took me around 20 minutes to find somewhere I felt comfortable leaving my car. I eventually parked where I could see it from a treadmill because I was genuinely concerned about its safety.
During my workout I also witnessed what appeared to be shoplifting activity around Lidl, and most surprisingly, someone who appeared to be openly soliciting for prostitution in the shared car park. It was surreal and not something anyone expects to encounter when visiting a gym.
This was at lunchtime on a Saturday, which made me wonder what the area is like after dark. Personally, I would not feel comfortable with female family members or friends using this location at night.
These issues are not the fault of The Gym Group, and I want to make that clear. However, they are likely to affect people's willingness to visit. I hope The Gym Group can work with Lidl, the site owners and the local police to improve security and safety because the gym itself des
Source: trustpilot.com
I am back after a month frozen and Mika was lovely, she is always kind polite and thoughtful!
Thank you!
Thank you!
Source: trustpilot.com
Excellent gym with a clean and welcoming environment. The equipment is modern, there’s plenty of space to work out, and the staff are always friendly and helpful. I really enjoy training here because it’s open for long hours and everything is well maintained. I highly recommend The Gym Group to anyone looking for a great place to achieve their fitness goals. Thank you for providing such an excellent service!
Source: trustpilot.com
I have been using this gym for about 5 months and for what it costs, you get what is expected. The equipment is fine, does the job you need it to do and the place is well-maintained.
My only gripe is the payment structure feels convoluted and slightly predatory. I started off paying for the Ultimate +Yanga and quickly realised that I wasn't using it as much as I wanted to so I downgraded to an Off-Peak membership. The transition was easy enough but what they neglected to tell me is that even though I paid for a month ultimate membership 3 days prior, the change will be immediate and I would lose access to what I had paid for, and also got charged a £5 admin fee for something that is seemingly automatic. For a subscription/membership payment model, I feel as if it's a given that if you pay for a month of something, regardless of the changes you make during that month, it shouldn't take effect until the next billing period... Or maybe I expect too much.
I have also been charged more than I should have been on each billing date but credit where credit is due, Customer Service is looking into this for me. The outcome has yet to be determined though.
My only gripe is the payment structure feels convoluted and slightly predatory. I started off paying for the Ultimate +Yanga and quickly realised that I wasn't using it as much as I wanted to so I downgraded to an Off-Peak membership. The transition was easy enough but what they neglected to tell me is that even though I paid for a month ultimate membership 3 days prior, the change will be immediate and I would lose access to what I had paid for, and also got charged a £5 admin fee for something that is seemingly automatic. For a subscription/membership payment model, I feel as if it's a given that if you pay for a month of something, regardless of the changes you make during that month, it shouldn't take effect until the next billing period... Or maybe I expect too much.
I have also been charged more than I should have been on each billing date but credit where credit is due, Customer Service is looking into this for me. The outcome has yet to be determined though.
Source: trustpilot.com
Good machine
Source: trustpilot.com
This is a great gym, plenty of machines, always clean, staff are welcoming, friendly and always available for help or support.
Source: google.com
The gym group has been my home gym for over 10 years now and I cannot fault it. The staff are friendly and helpful. The equipment is clean and tidy and the placement of each equipment is well thought out.
A great gym and a great atmosphere to work out in.
A great gym and a great atmosphere to work out in.
Source: google.com
Amazing facility with superb staff .. big shout to Joules A1 in representing company..
Source: google.com
Very good
Source: google.com
I’ve been in this gym for a year , coming in and out and the staff make it such a comfortable place Tanya and Hussein are such helpful people they have a lot of knowledge and experience making the time at the gym worth it , they always making sure everything is tidy from the minute their shift staff and they always give u a good laugh ! recommend 10/10
Source: trustpilot.com
The Digbeth branch is awesome. I normally use the lady’s gym there. The lady’s gym as well as the whole of this gym is clean, very well equipped and their staff are very friendly and professional.
I would like to write a special thank you to Gaz the general manager. He is professional, extremely helpful and knowledgeable. He anyways ensures this gym is a nice place to go to for everyone regardless of background or abilities. He would go the extra mile to help members even when it’s not part of his jobs, because he cares and put himself in the members’ position.
Thank you Gaz for being such a great person and a wonderful manager.
I would like to write a special thank you to Gaz the general manager. He is professional, extremely helpful and knowledgeable. He anyways ensures this gym is a nice place to go to for everyone regardless of background or abilities. He would go the extra mile to help members even when it’s not part of his jobs, because he cares and put himself in the members’ position.
Thank you Gaz for being such a great person and a wonderful manager.
Source: trustpilot.com
Hi, I wouldn't usually bother with a review because it's not my thing to do. However, in this instance, I must give credit when its due. I recently joined TheGym at Crown Point, Leeds and it's the best management of space I have ever seen for a gym. The layout and the interior décor is fantastic! From the LED lights to the new dumbbells . The range of new equipments to exercise Legs or Back are unique as my prior gym didn't have them, this provides the excitement required to return to the gym to test new equipment. Away from squatting on the rack, assisted-machine for squatting is the dream. Notwithstanding the unique space set for calisthenics and body strength. Please make sure this good feedback reaches the person responsible for the interior design and thanks for investing in a new gym.
Source: trustpilot.com
I’ve been going to this gym for about five months now and absolutely love it. The community here is amazing, everyone is so friendly and motivating, and the PTs are super skilled, welcoming, and genuinely attentive.
Yesterday, I joined the charity PT session they organized for the NHS and worked out with the lovely Sandra. Her session was so helpful! She showed me some new moves and really focused on getting my form right. Thanks to her encouragement, I actually tackled exercises I usually avoid and came away feeling way more confident about doing them on my own. Sandra’s constant support and quick adjustments throughout the workout were a game-changer.
Yesterday, I joined the charity PT session they organized for the NHS and worked out with the lovely Sandra. Her session was so helpful! She showed me some new moves and really focused on getting my form right. Thanks to her encouragement, I actually tackled exercises I usually avoid and came away feeling way more confident about doing them on my own. Sandra’s constant support and quick adjustments throughout the workout were a game-changer.
Source: trustpilot.com
I have been a Member with my son for almost a month now. I am very grateful to Althon, one of the instructors, who looked after us and took care of the correct and safe execution of our exercises. Many thanks to Althon and I highly recommend him as a personal instructor. I feel like he is our friend.
Source: trustpilot.com
Really happy with this gym. Good range of equipment and the setup is decent, everything you need without any of the fuss. Only downside is it can get pretty busy at peak times so occasionally have to wait for a machine, but honestly that's my only gripe. Staff are friendly and it's good value for what you get. Would recommend.
Source: trustpilot.com
Courtney Yeo is the nicest fitness instructor for classes! 💕They are kind, motivating and supporting during intense sessions!
Source: trustpilot.com
Great gym, I go to Ali Aram classes which are always fab classes, he also pays a lot of attention to making each class different but equally challenging . His PT session are also very good. He has helped me lose weight. Tone up and gain confidence in the gym area. He is professional and support in all areas. I would highly recommend him to anyone thinking of training with a personal trainer.
Source: trustpilot.com
great atmosphere, everyone friendly and not judgemental
Equipment well maintained
locker rooms clean and tidy
Equipment well maintained
locker rooms clean and tidy
Source: trustpilot.com
There is only ONE stomach press machine, groups of people could linger around it while you are waiting to use it and the staff never challenge them.
Maintenance is poor, a clothes hook on the back of the shower door and they will close the shower. They need a dedicated maintenance crew as equipment always requires fixing
Maintenance is poor, a clothes hook on the back of the shower door and they will close the shower. They need a dedicated maintenance crew as equipment always requires fixing
Source: trustpilot.com
The gym group
I highly recommend this gym. It’s great value for money, with affordable membership fees and a wide range of good-quality equipment. The gym is clean, well maintained, and has everything you need for a great workout. The atmosphere is friendly and welcoming, making it a great place to trainer
Only Hack squat machine will greatly if the gym group add.
I highly recommend this gym. It’s great value for money, with affordable membership fees and a wide range of good-quality equipment. The gym is clean, well maintained, and has everything you need for a great workout. The atmosphere is friendly and welcoming, making it a great place to trainer
Only Hack squat machine will greatly if the gym group add.
Source: trustpilot.com
Gymgroup hagley road west, great gym PT Ali Aram is one of the best trainers/PT there, his classes and PT session are always challenging. He is polite and approachable. His instructions and commitment to teaching good form with patience and skill always makes for a great class and PT session 💪 would highly recommend.
Source: trustpilot.com
There are not enough words to describe the gym staff team personal trainers & cleaners within the Gym Group Hall Rd. I’ll try, unforgettable approachable helpful inspiring motivational friendly funny, the place is immaculate, they all mop in! Love the Blues Brothers 🕶🕶
Source: trustpilot.com
The gym is always very clean and well maintained, which makes it a pleasant place to work out. The equipment is good, and the overall atmosphere is great. However, it would be really helpful if more classes could be offered in the afternoons, as not everyone is able to attend the morning sessions due to work or other commitments. Adding afternoon classes would make the gym more accessible and convenient for many members.
Source: trustpilot.com
Good modern equipment
Source: google.com
Pretty well stocked gym to be honest, but can get massively busy, which in turn leads you to have to wait for certain machines.
Source: google.com
