Mercure Bolton Georgian House Hotel
Latest Reviews
So the hotel is general is quite nice, big car park so parking was never a problem.
Pool and reasonably equipped gym too was a nice addition. The staff are all friendly and very helpful.
The hotel has potential to be very good, but the rooms are pretty tired and need looking at. The lino in the bathroom was stained yellow/brown around the toilet (room 778) and the room smelt musty/dusty/damp. The bed was huge and comfy though and a good size too. Overall it is just a little tired.
There also don't seem to be enough staff either. I was waiting for 20 minutes in the gym for someone to come (despite ringing the bell). When the lad eventually came back he apologised politely as he needed to fetch a mop. My concern is if there were an emergency, no one would be around to help. A similar thing happened in the restaurant on my second night, again the gent apologising for the inconvenience as he was the only one on at the time.
However all this aside I think the level of customer service provided for me is important and the staff certainly succeeded at this! The stay was pleasant and I will more than likely stay again.
Pool and reasonably equipped gym too was a nice addition. The staff are all friendly and very helpful.
The hotel has potential to be very good, but the rooms are pretty tired and need looking at. The lino in the bathroom was stained yellow/brown around the toilet (room 778) and the room smelt musty/dusty/damp. The bed was huge and comfy though and a good size too. Overall it is just a little tired.
There also don't seem to be enough staff either. I was waiting for 20 minutes in the gym for someone to come (despite ringing the bell). When the lad eventually came back he apologised politely as he needed to fetch a mop. My concern is if there were an emergency, no one would be around to help. A similar thing happened in the restaurant on my second night, again the gent apologising for the inconvenience as he was the only one on at the time.
However all this aside I think the level of customer service provided for me is important and the staff certainly succeeded at this! The stay was pleasant and I will more than likely stay again.
Source: tripadvisor.co.uk
Reasonably priced,smelt of cleaning products which isn't a bad thing, room clean,tidy not a big room but a decent nights sleep. Breakfast was buffet style all you can each,for the price not bad at all.
Source: tripadvisor.co.uk
I can see there are mixed reviews about this hotel but can honestly say it's quite nice. I stayed 2 nights and had the suite on the first night which is excellent. Large room with separate sitting room. 2 large TVs , robes , slippers even a nespresso machine. The bathroom was spotless and shower large and powerful.
The second night I had a normal room and although it was smaller and none of the extras , it was still clean and comfortable.
Staff seemed friendly, breakfast was adequate, overall good value.
The second night I had a normal room and although it was smaller and none of the extras , it was still clean and comfortable.
Staff seemed friendly, breakfast was adequate, overall good value.
Source: tripadvisor.co.uk
Well appointed rooms with comfortable beds, great British breakfast, helpful staff with good facilities. The hotel is well positioned for access to motorways with lovely grounds a pleased decor and view across to moors.
Source: tripadvisor.co.uk
I travelled to this hotel with a group and we were touring Lancashire. I had previously ordered a mobility scooter as my husband has walking difficulties. Imagine my surprise when entering our room - it was equipped for a disabled/wheelchair user ! The 'wardrobe' was a metal bar protruding from the wall, enclosed in a wood surround with 5 hangers of mixed styles. There was no drawer space at all apart from a deep drawer containing a duvet. This we removed and used the space but there was not enough room for us both to use so I kept most of my clothes in my case. We were staying for 4 nights so we had several changes of clothes. The bathroom was for a wheelchair user with a very low hand basin and 'pen' styled enclosure around the shower. Our room was in the front of the hotel so we heard traffic thunder past all the time. The staff however, were very helpful and friendly but some needed guidance when operating the bars. Overall, our room and the rest of the hotel was kept very clean and was well decorated. In conclusion, I would only recommend this hotel for business use/overnight.
Source: tripadvisor.co.uk
Lovely clean place.only stopped one night whilst my daughter went to the festival at park life.would have liked to have tried the facilities.had a lovely breakfast.could have as much has wanted.staff very friendly and helpful.
Source: tripadvisor.co.uk
Fabulous hotel and simply cannot fault it! Extremely spacious rooms, extremely clean and immaculate. Toiletry supplies fabulous and hairdryer excellent. Staff very helpful and breakfast consisted of a huge array of food/drinks which were all fresh and constantly filled up. Pool area and factilities again, very clean, staff very helpful and fabulous facilities.
One of the best hotels we have ever stayed in and exceptional value for money.
One of the best hotels we have ever stayed in and exceptional value for money.
Source: tripadvisor.co.uk
For a one night business stop this ticks all boxes. Good food, flexible breakfast times with fresh food, good sized rooms and had no sleep issues. Value priced hotel with free parking. Feel the public areas need a facelift to fit in with Mercure brand. Didn't use leisure facilities but good to know they are there.
Source: tripadvisor.co.uk
We enjoyed staying here with our 11yr old last weekend on a family trip. Lovely atmosphere with comfortable rooms. Friendly and welcoming staff. Enjoyed the pool too!. Didn't eat there this time but it looked good!
Source: tripadvisor.co.uk
The hotel is about a 25 minute walk from the Macron Stadium so suited us as we were going their to support Peterborough United. The hotel was as we expected from other reviews very clean but a little bit tired. We had a room on the top floor with a view of the stadium. The room was big with a sofa. We chose to go out to eat, but enjoyed the breakfast which was good (would have been excellent if the fresh fruit had been a bit more varied and fresher). Our only other slight gripe was the temperature in the hotel it was too hot, this was ok in our room as we switched off the radiators and opened the windows but at breakfast the windows did not open and despite only wearing a t-shirt and jeans it was uncomfortably hot.
Source: tripadvisor.co.uk
Nice hotel. We stayed in room 320. Clean large room with large bathroom. Lots of fresh towels, you can use them for swimming. Heated Pool, large gym plenty space to change clothes. Buffet Breakfast was very good - eat as much as you like, food was hot nice and fresh, tea, coffees, juices, fruits, cereals....will definitely come back!
Source: tripadvisor.co.uk
A more friendly hotel would be hard to find. The staff were typical Bolton. Friendly, couldn't do enough. Fantastic. Rooms were clean if tired. Breakfast excellent. Excellent 3star. B looked as an overflow as the Whites Hotel was full for a charity event, the taxi was £5.
Source: tripadvisor.co.uk
When we arrived for the wedding we had to leave our bags at reception and check in after the wedding. The hotel seemed nice at first glance.
The wedding was very nice, and the staff were good.
We checked in to our room and it was boiling as the radiator was on full blast. However you could open the window and we turned the radiator off so it cooled down quickly.
The hotel has everything you need, tea, coffee, hairdryer, iron etc. It was clean and tidy.
The view from the hotel was on to the busy road outside. People had clearly thrown things out of the window and it was a shame as when I looked out there were odd bits and bobs on the roof.
Anyway, we went down for the wedding reception and the food was really good. It was a hot buffet and it was good portions. Sometimes at wedding I am peckish not long after due to small portions but I felt full up. The drinks in the hotel were expensive but as we were staying we had a few drinks in the room from home to have in between the wedding and reception.
Overall a good wedding and a good stay.
The wedding was very nice, and the staff were good.
We checked in to our room and it was boiling as the radiator was on full blast. However you could open the window and we turned the radiator off so it cooled down quickly.
The hotel has everything you need, tea, coffee, hairdryer, iron etc. It was clean and tidy.
The view from the hotel was on to the busy road outside. People had clearly thrown things out of the window and it was a shame as when I looked out there were odd bits and bobs on the roof.
Anyway, we went down for the wedding reception and the food was really good. It was a hot buffet and it was good portions. Sometimes at wedding I am peckish not long after due to small portions but I felt full up. The drinks in the hotel were expensive but as we were staying we had a few drinks in the room from home to have in between the wedding and reception.
Overall a good wedding and a good stay.
Source: tripadvisor.co.uk
After my second = last stay at this marvelous accommodation I sent a review and received a very friendly echo from the general manager. He asked me not to wait another 20 years before returning.
OK, came again 2 years later only to be even more impressed by this unforgettable place.
This time I brought my wife to show her a different quality of hotel experience as compared to the usual UK places we normally get.
So thank you folks, you have managed to keep this place in top shape for more than 25 years.
OK, came again 2 years later only to be even more impressed by this unforgettable place.
This time I brought my wife to show her a different quality of hotel experience as compared to the usual UK places we normally get.
So thank you folks, you have managed to keep this place in top shape for more than 25 years.
Source: tripadvisor.co.uk
I recently visited and stayed at this hotel over 8 nights from the 24th March -1st April 2017 in room 443 to be precise this was a double room which was my home for over a week whilst I attended training at the hotel. The room was throughly cleaned daily by the wonderful maids who did a fantastic job. The hotel was very comfortable and I slept well for the duration of my stay and I liked having a room where I could fully open a window and also switch the heating of by my radiator so the room temperature was just how I liked it which is always a bonus. The staff in the hotel were all very helpful and accommodating to me during my stay which gave me a really good impression of the overall management of the hotel. The food was fantastic for the duration of my stay so recognition needs to go to the catering staff. I really enjoyed my training and stay at this hotel and this would make me stay at any Mecure hotel again in the future.
Source: tripadvisor.co.uk
On arrival we found the room to be pleasant and sufficient for our stay.
Staff were friendly and polite.
Our radiator wasn't working but after telephoning reception, to make them aware, they fixed it for us.
Breakfast was lovely with a good selection. The swimming pool was great and a good temperature for my 2 year old.
The only thing I could fault was be the price of the drinks in the bar but being in a hotel its to be expected.
When we were half way home to Devon, the receptionist telephoned to tell us that I had left my iPad in the room...how honest, don't get a lot of that nowadays!!
I called back and after they found out how much the postage was, I paid with my debit card and it was posted to me the next day. Super!
What some people need to realise is, if things don't work or aren't how you wish to find them, you need to tell the staff as they don't use the rooms like we do so are not always aware of the problems. If it can be fixed or solved then there's nothing to complain about.
Would definitely stay again!!
Mrs Fish
Staff were friendly and polite.
Our radiator wasn't working but after telephoning reception, to make them aware, they fixed it for us.
Breakfast was lovely with a good selection. The swimming pool was great and a good temperature for my 2 year old.
The only thing I could fault was be the price of the drinks in the bar but being in a hotel its to be expected.
When we were half way home to Devon, the receptionist telephoned to tell us that I had left my iPad in the room...how honest, don't get a lot of that nowadays!!
I called back and after they found out how much the postage was, I paid with my debit card and it was posted to me the next day. Super!
What some people need to realise is, if things don't work or aren't how you wish to find them, you need to tell the staff as they don't use the rooms like we do so are not always aware of the problems. If it can be fixed or solved then there's nothing to complain about.
Would definitely stay again!!
Mrs Fish
Source: tripadvisor.co.uk
We booked here as a last minute stop over for the weekend and I was pleasantly surprised.
It's a big hotel and has very polite staff.
Our room was spacious and had everything you needed. The bathroom wasn't the best but everyone has an issue with the stained lino flooring which has discoloured around the toilet. I didn't let this bother me as the facilities are good. I enjoyed a deep hot bath throughout my stay and had no issue with hot water (unlike the last review).
The bed was huge and I can honestly say I have never ever slept so well in all my life. I think it was a combination of quality firm supported pillows, large firm bed, soft covers and black out curtains.
When I eventually woke up in the morning I felt like I had been drugged as I just had such deep sleeps on both nights......it seriously was good!
Pool facilties are OK but need updating. Plus no staff around to get towels so we just helped ourselves behind the counter to get some.
We didn't use the restaurant as there is a good selection of branded restaurants at the massive retail park locally.
Loads of car parking.
Main negative is hearing people's doors banging around on all levels but I always arm myself with ear plugs.
Overall it was a nice stay and great value for a 2nights weekend stop over.
It's a big hotel and has very polite staff.
Our room was spacious and had everything you needed. The bathroom wasn't the best but everyone has an issue with the stained lino flooring which has discoloured around the toilet. I didn't let this bother me as the facilities are good. I enjoyed a deep hot bath throughout my stay and had no issue with hot water (unlike the last review).
The bed was huge and I can honestly say I have never ever slept so well in all my life. I think it was a combination of quality firm supported pillows, large firm bed, soft covers and black out curtains.
When I eventually woke up in the morning I felt like I had been drugged as I just had such deep sleeps on both nights......it seriously was good!
Pool facilties are OK but need updating. Plus no staff around to get towels so we just helped ourselves behind the counter to get some.
We didn't use the restaurant as there is a good selection of branded restaurants at the massive retail park locally.
Loads of car parking.
Main negative is hearing people's doors banging around on all levels but I always arm myself with ear plugs.
Overall it was a nice stay and great value for a 2nights weekend stop over.
Source: tripadvisor.co.uk
This place has everything from the gym and swimming pool to a sports bar and restaurant. The gym and swimming pool was clean and tidy with is unusually in some hotels I've previously stayed in. The only one small criticism I do have is with the restaurant is how long it took me to get my food roughly about 20 minutes and there was only me in the room. However on a brighter note the rooms was fantastic the space and size was spot on. The bathroom could do with being updated a bit but nothing the matter with it. The wifi in the rooms runs smoothly and the car park at the rear is big enough to park. Would highly recommend on staying here.
Source: tripadvisor.co.uk
Needs renovation, furniture looking run down. The chairs in the bar also looking old, bit dirty and nt so comfortable. Personal was professional and helpful.
Bed was very good, had a good night sleep.
Bed was very good, had a good night sleep.
Source: tripadvisor.co.uk
Clean but dated room. The hotel as a whole looked like it hadn't been decorated since the 80s. Massive big comfy bed and the pool area and Jacuzzi was a lovely added touch. Staff were very nice however didn't use the bar or restaurant as it seemed very over priced with little choice
Source: tripadvisor.co.uk
This is a lovely hotel with excellent disabled room and good parking facilities. Breakfast was good although expensive. From a vegetarian point of view dinner was no go although it was very expensive.
Source: tripadvisor.co.uk
We stayed there one night as it was close enough to where we were meeting family. The room was basic and needed updating, although was clean. The problem is the bar is so expensive £8.50 for a glass of Chardonnay and pint stella £4.50. We came back and had double Bacardi and coke and double vodka and tonic came to £19.80 ouch !!!!!! Take your own and drink in room far cheaper, and no we not cheapskates but do they not realise if prices were reasonable they would have more people drinking in the bar. Staff were pleasant enough. We would stay again but not drink there.
Source: tripadvisor.co.uk
Excellent staff (Reception, Bar, Duty Manager) - although room very clean with huge bed very tired and in need of serious updating. Hate a plastic shower curtain that sticks to you when showering, room door not fitting properly and difficult to open, bedside light extremely wobbly.
However, was for one night and convenient position and good price (via website as central booking price ridiculous despite my saying what price was on web!)
However, was for one night and convenient position and good price (via website as central booking price ridiculous despite my saying what price was on web!)
Source: tripadvisor.co.uk
Spent two night in the hotel as we were attending a family wedding.
Front of house was helpful on arrival
The room was spacious but very dated, the beds were comfortable.
The breakfast was ok, lots of variety and reasonable quality.
The best part was the swimming pool, jacuzzi, steam room, sauna and gym.
Excellent facilities!! Our children loved the pool and this all came with no extra charge
Front of house was helpful on arrival
The room was spacious but very dated, the beds were comfortable.
The breakfast was ok, lots of variety and reasonable quality.
The best part was the swimming pool, jacuzzi, steam room, sauna and gym.
Excellent facilities!! Our children loved the pool and this all came with no extra charge
Source: tripadvisor.co.uk
Brilliant; Reception people most helpful.Room was clean tidy and warm on a freezing day outside.the. Meals are', wonderfull;so many choices BREAKFAST IS THE BEST ever.The STAFF are great and friendly.
Source: tripadvisor.co.uk
