Mercure Bolton Georgian House Hotel
Latest Reviews
The key card would not open the door from the outside, staff member came up from reception and also had difficulty opening it. We returned to the room later and same thing happened again, another staff member came up to try it. I was more scared of being locked in and unable to get out. We asked for another room but there was only a twin room left. A clean and pleasant hotel but sadly this experience ruined our stay as it was stressful
Source: google.com
Very nice staff.. irene on the bar, ramzan the deputy manager and bruna on reception...very very nice staff..made me feel very welcome
Source: google.com
Lovely friendly hotel , food nice , breakfast lovely and the lovely Lydia who gives you a lovely welcome on arrival each morning , all staff very nice and friendly, great hotel great location , will defo be returning for now bck to Scotland
Thank you all
Thank you all
Source: tripadvisor.co.uk
Clean and tidy
Source: google.com
We didn't stay,just used the pool as it's close to wigan .nice hotel ,reminds me of the hotels back in iran which is really a complement. Lots of free parking on site. Friendly staff. Small pool but good enough for not having a must subscription . Entrance is a bit confusing but manageable . Atmosphere was amazing ,felt like a premium kindaa hotel,the location is close to M61 which can lead you to M60 and Manchester .very close to wigan .
Source: google.com
Lovely Staff and really good selection of Breakfast choices, definitely recommend
Source: google.com
Stayed as a family of 4 plus a dog on arrival room was lovely and clean and the travel cot ready for use. Family room was large and spacious
We had breakfast that was great and the room was cleaned perfectly during our stay. Would recommend for family friendly hotel.
We had breakfast that was great and the room was cleaned perfectly during our stay. Would recommend for family friendly hotel.
Source: tripadvisor.co.uk
Great breakfast and service.
Highly recommended
Highly recommended
Source: google.com
Excellent service at breakfast this morning, i had dietary requirements and the lady in the dining hall this morning Nadine was so knowledgeable and understanding for my requirements.
I would recommend to family and friends
I would recommend to family and friends
Source: google.com
Great.
Source: google.com
Very nice place to stay with courteous staff always smiling and checking if you are ok. Lidia from breakfast very helpful and smiley. Helps any time she can and smile whatever the request. Irene from the bar also very nice seems like these two must be family because they both lovely and pleasant. Really loved the stay here and hope to be back very soon. Good job all and the gym swimming staff brilliant 🤩
Source: google.com
XL BULLY FRIENDLY AND THE BEST STAFF!!
We stayed here over the weekend and to say we were pleased with our stay really is an understatement - From the intial call to book, to checking out we have been impressed! Yes, its not a 5* hotel but come on people what do you expect! It was clean, comfy, and has a pool and spa facilities so really more could you ask for, for the money! Special shout out to Tasha who looked after us and the doggos - she put us in a bigger room so we had plenty of room for the crates for the dogs, wine and treats for us on arrival and toys and treats for the dogs along with a personal message! Not forgetting, Irene - big shout out to her as well! Really looked after us with dinner, drinks and sorting our breakfast out on the day we checked out! You ladies made such a difference to our experience and you both deserve a pay rise - you can tell you really love your job and people :) !! They both took time out of their day to talk to us about our dogs and took an interest in them! We would 100% stay here again and would certainly reccomend to anyone who has been nervous about going anywhere with your 'typed dog' these guys didnt discriminate and way out of their way to make our trip as stress free as possible! Massive thank you - you guys are amazing! From Vicki, Steve, Cali & Bronco! <3
We stayed here over the weekend and to say we were pleased with our stay really is an understatement - From the intial call to book, to checking out we have been impressed! Yes, its not a 5* hotel but come on people what do you expect! It was clean, comfy, and has a pool and spa facilities so really more could you ask for, for the money! Special shout out to Tasha who looked after us and the doggos - she put us in a bigger room so we had plenty of room for the crates for the dogs, wine and treats for us on arrival and toys and treats for the dogs along with a personal message! Not forgetting, Irene - big shout out to her as well! Really looked after us with dinner, drinks and sorting our breakfast out on the day we checked out! You ladies made such a difference to our experience and you both deserve a pay rise - you can tell you really love your job and people :) !! They both took time out of their day to talk to us about our dogs and took an interest in them! We would 100% stay here again and would certainly reccomend to anyone who has been nervous about going anywhere with your 'typed dog' these guys didnt discriminate and way out of their way to make our trip as stress free as possible! Massive thank you - you guys are amazing! From Vicki, Steve, Cali & Bronco! <3
Source: google.com
Great place to stay. Breakfast Hostess Lydia was very helpful in our breakfast needs. Lydia did an exceptional job with all hotel occupants at breakfast. Wish we had more employees like Lydia in the USA. Thank you 🙏
Source: google.com
Irene is always so warm & lovely, always attentive.
love our times with Irene.
love our times with Irene.
Source: google.com
Went with a group of friends for afternoon tea which was excellent plenty to eat, didn't manage to eat it all, our lovely waitress Irene boxed what was left for us to take home. she was very friendly kept us topped up with tea. Would definitely recommend it hope to come back soon.
Source: tripadvisor.co.uk
Enjoyed our stay at the Mercure Bolton and the lady behind the bar (Irene) was very nice, lovely and friendly she was extremely polite and helpful and made are stay pleasant x
Source: google.com
Good Hotel though the decor is dated .location is good as its close to Motorways and access to Bolton town centre..
Source: google.com
Lovely clean hotel. All staff friendly and nothing too much trouble. Shout out to Irene behind the bar reserving a table for evening meal and Sheila on reception, very approachable and helpful. Ideal location for our visit. Great pool and spa. Will definitely be returning
Source: google.com
On our visit Aug 3rd 2024, on our arrival Sheila was so pleasant and helpful, we shortly after went to the bar where Irene was serving, talking to her about a table for the evening she said that she would reserve on for us, she then above and beyond she set the table for us, all staff that we saw that evening were so helpful and attentive, praise to all your staff.
Source: google.com
Il personale è gentile e accogliente ,le camere a mio parere andrebbero rimodernate , la pulizia è migliore di tanti altri hotel blasonati . Poi c'è Lydia che ti accoglie al mattino a colazione , è una persona gentilissima e squisita ho dato 5 stelle al servizio xké nn è possibile dare più stelle , ma se ne meriterebbe 10.
Source: google.com
Irene behind the bar was very attentive and friendly … will be back for sure
Source: google.com
Really nice place, great bar, nice rooms, really good for weddings & conferences ect. Good reasonable prices ect. There venue dresser also does an Amazing job of there weddings. Looks unreal and busy with weddings & party's all the time
Source: google.com
Great wee breakfast and Lydia serving was lovely
Source: google.com
What a lovely friendly welcome we received at reception.
Everyone we met at the hotel were so helpful.
The room was large and the bed was 2 3ft beds joined together. Very comfortable.
The decor could be improved though the bathroom was very clean.
We had breakfast in the hotel Lydia was very helpful and friendly and made sure we were looked after.
Really enjoyed using the pool and jacuzzi too.
Everyone we met at the hotel were so helpful.
The room was large and the bed was 2 3ft beds joined together. Very comfortable.
The decor could be improved though the bathroom was very clean.
We had breakfast in the hotel Lydia was very helpful and friendly and made sure we were looked after.
Really enjoyed using the pool and jacuzzi too.
Source: google.com
Wow,staff member at the bar this afternoon on the 22.11.24, nothing was too much trouble, fabulous customer services skills 👌 👏
Source: google.com
