The Last Drop Village Hotel & Spa
Latest Reviews
Love this village hotel. Comfotable clean rooms. nice friendly reception staff. Beautiful food. The restaurant manager on a morning is fantastic, she's attentive polite and very customer service focused a lovely lady, think her name is Isobel. The bonus is the gym and spa facilities. A real home from home. The only down side for me is you don't get bottled water unless in an executive room. I only drink bottled water so would prefer that to be in every room.
Source: tripadvisor.co.uk
Just got home after spending two nights at the Last Drop Vilage Hotel and Spa we booked a travelzoo deal with dinner on the first night and breakfast both mornings and two glasses of processco on each day .This is the fourth time we have stayed at this hotel altough on the other occasions it was part of the Mecure Group I have to say I was impressed with the changes to the decor since we last visited the reception areas and corridors were much brighter and more modern looking like wise the room we stayed in was clean and tidy , a couple of minor points the wash hand basin had a long crack in it which was pronounced when you ran your finger over it also a lot of the sealant in the bathroom was messy. This was the first time we have stayed in the main part of the hotel (room 63) the wifi seemed to have improved since we last stayed and we had no issues with this during our stay.The spa complex was busy on both days we were there but we still managed to access most of the facilities .We love the heated indoor/outdoor and like the view across the valley although this was spoiled on this occassion by the construction work being carried out which look like they are extending the car park.
As someone who manages in a customer care enviroment I was very impressed with the attitude and appearance of all the staff we encountered both at reception and in the bar/resturant areas ,we had a bit of hiccup with our vouchers on arrival which was resolved fairly quickly likewise the confusion over a supplement charge for staying.
I like the uniforms the staff wear which look very professional and overall it looks like the emerson group have invested in improving the hotel.
We will visit again
As someone who manages in a customer care enviroment I was very impressed with the attitude and appearance of all the staff we encountered both at reception and in the bar/resturant areas ,we had a bit of hiccup with our vouchers on arrival which was resolved fairly quickly likewise the confusion over a supplement charge for staying.
I like the uniforms the staff wear which look very professional and overall it looks like the emerson group have invested in improving the hotel.
We will visit again
Source: tripadvisor.co.uk
This is the second time we have visited for our annual family spa trip. Staff are welcoming, friendly and accommodating, rooms are clean and comfortable, food is delicious and the spa treatments and facilities are a joy. Role on out next visit.
Source: tripadvisor.co.uk
Very disappointing
Source: expedia.co.uk
Stayed here last week night prior to a wedding. Check in was smooth. We was allocated a room on the other side of the hotel due to needing a family room but was never advised of this so would of been nice of them to mention at checkin.
Slight disappointment no biscuits with the tea and coffee facilities in the room. Room was nice, beds comfy, bathroom did look like it did need a little repair (a lot of the sealing around the bath was damaged)
Evening meal was nice and fast service received in the restaurant
Breakfast the next !morning was nice but have had better (and no hash browns!?!)
Wedding meal was lovely too. Price of room was just a little bit pricey for the area.
Slight disappointment no biscuits with the tea and coffee facilities in the room. Room was nice, beds comfy, bathroom did look like it did need a little repair (a lot of the sealing around the bath was damaged)
Evening meal was nice and fast service received in the restaurant
Breakfast the next !morning was nice but have had better (and no hash browns!?!)
Wedding meal was lovely too. Price of room was just a little bit pricey for the area.
Source: tripadvisor.co.uk
I stayed here for one night with my wife as part of my 50th Birthday present. I must say our room was fantastic, in the courtyard ten seconds from the bar. The bed was comfy, clean and the bathroom was lovely. Our disappointment came with the food. The evening meals were quite small and the breakfast was cold. There was a heating issue and as the bar was so cold at night we had to just head back to our room and watch tv. The spa area was good, especially the outdoor heated pool. On another day I reckon we would have had a much more positive experience.
Source: tripadvisor.co.uk
I have a severe allergy to feathers. The duvet was made up of them. I realised at 12:15am and went to reception to see if there was any alternative, by 12:45 I had been given a microfibre duvet and had a MAGICAL sleep
Source: thebestof.co.uk
My partner and I decided to go away as a last minute anniversary celebration. Not wanting to break the bank, but wanting the facilities of a pool/spa we decided to book the last drop inn. It had also been recommended by a colleague. The staff were very friendly and helpful when we had to end our original booking due to illness. The spa was decent- in need of refurbishment here and there. Room was cozy and had everything we needed. We ate at the restaurant and the food was decent value. Would return- it’s great for the price!
Source: tripadvisor.co.uk
This hotel was lovely we were in the courtyard area at the back of the bar. It was a lovely room, great facilities and would definitely go back.
We used the spa and this was lovely, on the Sunday we went before breakfast and it was empty which was nice. The outdoor pool was like a bath!!!
Breakfast was a little disappointing as it was cold. Could’ve just been an off day or timing as we saw plenty of food being brought out once we had got ours.
Couldn’t fault the restaurant in the evening though, food was delicious and service was great.
Would recommend to family and friends
We used the spa and this was lovely, on the Sunday we went before breakfast and it was empty which was nice. The outdoor pool was like a bath!!!
Breakfast was a little disappointing as it was cold. Could’ve just been an off day or timing as we saw plenty of food being brought out once we had got ours.
Couldn’t fault the restaurant in the evening though, food was delicious and service was great.
Would recommend to family and friends
Source: tripadvisor.co.uk
Excellent service, staff amazing, nice room, unfortunately problems with the heating in main areas however management tried their best to accommodate customers in difficult circumstances.
Isabel at breakfast was so wonderfully customer orientated, such an excellent ambassador for the company. Can’t highly praise the staff enough.
Would certainly return.
Kind regards
Marilyn Jones & party.
Isabel at breakfast was so wonderfully customer orientated, such an excellent ambassador for the company. Can’t highly praise the staff enough.
Would certainly return.
Kind regards
Marilyn Jones & party.
Source: tripadvisor.co.uk
Lastdrop always sets the bar locally in Bolton when I used to live there bit on return and having attended events and stayed with them over recent years that bar had slipped. My most recent stay with family however marked a change. Last drop have clearly been renovating rooms and facilities the "getting tired" look is gone and the rooms seem fresher and public areas seem brighter and more modern.
The breakfast is a must though with Last Drop really good good, a wide range of choice and quick attentive service from the staff. I can def recommend the Eggs Benedict.
Lastly the Spa Facilities. The addition of these a few years ago by Last Drop took the place to a other level. There is a really decent sized indoor pool and a nice indoor/outdoor hot pool. I think I counted 6 different variations of the Sauna Steam room as well. It can get a bit busy on a Friday when the gaggles of lady spa weekender arrive but head in a little bit later or earlier for some peace and quiet. There is a genuine real Spa setup here though with is a lot larger than your average hotel setup. So top tip, do not forget your trunks/cossie.
The breakfast is a must though with Last Drop really good good, a wide range of choice and quick attentive service from the staff. I can def recommend the Eggs Benedict.
Lastly the Spa Facilities. The addition of these a few years ago by Last Drop took the place to a other level. There is a really decent sized indoor pool and a nice indoor/outdoor hot pool. I think I counted 6 different variations of the Sauna Steam room as well. It can get a bit busy on a Friday when the gaggles of lady spa weekender arrive but head in a little bit later or earlier for some peace and quiet. There is a genuine real Spa setup here though with is a lot larger than your average hotel setup. So top tip, do not forget your trunks/cossie.
Source: tripadvisor.co.uk
Really like this hotel - staff excellent, setting quiet and restful, facilities good and excellent value.
Source: expedia.co.uk
Got a deal off Wowcher for use of the spa which included treatments plus afternoon tea.
Firstly, David who I dealt with over the phone was brilliant at sorting our treatments and was very helpful.
The treatments were really good and the therapists were lovely.
The pool was quiet apart from when lessons started at around 5pm but we used the hydro pool were no under 16s are allowed any way.
The afternoon tea was tasty.
Overall, really enjoyed our day.
Thank you to the guy on reception (not sure of his name) but he was very helpful.
Firstly, David who I dealt with over the phone was brilliant at sorting our treatments and was very helpful.
The treatments were really good and the therapists were lovely.
The pool was quiet apart from when lessons started at around 5pm but we used the hydro pool were no under 16s are allowed any way.
The afternoon tea was tasty.
Overall, really enjoyed our day.
Thank you to the guy on reception (not sure of his name) but he was very helpful.
Source: tripadvisor.co.uk
My husband and I stayed here for the night and couldn't really fault it. Had a lovely meal in the restaurant, there was a bit of a misunderstanding when the order was taken but that was soon rectified without complaints. The food was delicious. A wide variety of good breakfast to choose from in the morning too. The spa itself is fantastic, clean and well maintained. We both had a treatment which was lovely. All in all this is a fabulous spa hotel and would recommend it to anyone that's looking for a nice relaxing break.
Source: tripadvisor.co.uk
I have stayed at this lovely hotel on countless occasions recently and have been extremely comfortable. The staff are friendly and most helpful. Last week I booked a Celebration of Life event in their lovely Harmony Suite for my Fathers recent passing and was looked after by a wonderful team of people. Special thanks go to Chloe Coton and David Longcake, however, the who team worked hard to make the occasion memorable for my family and friends. Nothing was too much trouble and I will certainly return to this lovely complex again soon with its wonderful views of the surrounding Lancashire countryside. A little hidden treasure in the North of England.
Source: tripadvisor.co.uk
Loved this hotel. Check in went smoothly. Room was lovely with bathrobe and slippers all ready to go to the Spa. Staff there were most helpful too and showed us around. Loved the open air hydrotherapy pool. Weather was amazing for the end of Feb. Can’t fault this hotel and we totally recommend this hotel for a stay. We will return.
Source: tripadvisor.co.uk
Simply brilliant- as a family of 4 we did the room, breakfast and set 3 course meal. All fantastic, food was beautiful, staff were excellent, facilities are amazing. The beds were so comfortable and the kids loved it. I would 100% recommend it.
Source: tripadvisor.co.uk
Stayed for 3 nights in a family room. Room had been updated in neutral/ grey colours and was a decent size. Bathroom was also ok size but water often surged hot then cold. Informed hotel who said they would get maintenance to look at it but issue never resolved.dont know if it was just oir shower or wider issue. Pool and spa area were probably its best asset. Nice size pool of 18m with one lane for lengths.couple of steem rooms, a suana and a spa pool. House keeping was a bit sparodic though and staff seemed to struggle when it was busy. Overall a nice place, but typically british laid back service.
Source: tripadvisor.co.uk
Visited Last Drop Inn for my friends 50th recently and had a wonderful stay . The hotel was beautifully clean and nothing was too much trouble for the friendly staff ! The evening meal was excellent and we even had a complimentary drink . The spa facilities were good and the extra little row of shops was lovely . We had such a great time that we will definitely be returning soon . I am a regular mini break traveller and I couldn’t fault the price , quality and excellent service .
Source: tripadvisor.co.uk
We stayed here whilst visiting family in the area. We had heard it was very ‘quaint’ but disappointed to find it didn’t have as much character as we thought. In fact most of it was quite modern. Only food available was in formal dining room so we went elsewhere for dinner both nights. For a family room we felt our room was a little small, the shower water leaked all over the floor and toilet roll holder over an arm-stretch away from the toilet. The cover-let on bed was dirty and carpet very grubby. The first night the room was boiling and quilt very hot & heavy, even though we turned radiator off. The pillows also hard and when we asked for softer ones we were told there were no others. On a more positive note the breakfast was good and the infinity spa was lovely!
Source: tripadvisor.co.uk
We booked a last minute staycation half term break which was excellent value. The little touches like free welcome drink, chocolates, robes, etc make such a difference. Our children loved the pool area and the outside thermal spa was a fabulous retreat for us adults. The food in the on-site bar area was excellent but a little pricey. The breakfast was brilliant and cooked to order and the staff were so attentive, constantly checking we were ok for teas and coffee and nothing was too much trouble! I would definitely recommend this hotel and would not hesitate to return. The room was a good size for four with properly made up beds for the children (as opposed to uncomfortable sofa beds that we often have to put up with in other hotels). We genuinely enjoyed our short break and think that some of the nit picking reviews that we read before our stay are totally unfair. Many thanks to the bar staff that honoured my free drink voucher even though I'd forgotten to take it to the bar and the breakfast staff that ensured our children were made as welcome as we were!
Source: tripadvisor.co.uk
We had a lovely night away. The spa was compact with a jacuzzi outside.
The meal was delicious there was a good choice. Staff were very attentive. The room was clean and bed was comfy.
The little village was quaint. Looking forward to the coffee shop tomorrow.
The meal was delicious there was a good choice. Staff were very attentive. The room was clean and bed was comfy.
The little village was quaint. Looking forward to the coffee shop tomorrow.
Source: tripadvisor.co.uk
Wife & I took up an offer of evening meal, b&b plus 2 proseccos and 25min back massage which included all the Spa facilities. Every aspect of the package could not be faulted and the service accommodation & cleanliness was 100%.
Highly recommended in a lovely area.
Highly recommended in a lovely area.
Source: tripadvisor.co.uk
We booked a break for 3 generations of our family and all thoroughly enjoyed our stay. The booking process was very easy due to the exceptional help from Tracey on reception and check in was smooth. Our rooms were actually ready earlier than the stated 2pm, which was great. We had 3 family rooms and they were quite large and very clean. The hotel is lovely and the staff were very attentive especially the restaurant manager, even when he was exceptionally busy. We booked dinner, bed and breakfast which included a set menu with varied choices and excellent food! Breakfast was great too. The spa was an added bonus, very relaxing. Well done Last Drop Village, we'll be back!!
Source: tripadvisor.co.uk
We had our wedding here in the Harmony Suite last Saturday - everything was absolutely perfect. Thank you to Tara for helping us organise everything, nothing was too much trouble. On the day we were looked after by Nicola who was amazing, she made sure everything ran smoothly and we didn't have to ask for anything or remind anyone about anything, it all just happened as and when it was supposed to. She also did a brilliant job of playing along with our secret singing waiters! Ryan also did an excellent job of looking after us in the evening, and the bar staff were all very friendly and pleasant. There were never any queues at the bar as it was well staffed throughout the day.
The food was great and rooms were comfortable.
We just wish we could do it all again!
The food was great and rooms were comfortable.
We just wish we could do it all again!
Source: tripadvisor.co.uk
