Holiday Inn Bolton

4.2/5 based on 3264 reviews
Latest Reviews
Typical city centre business hotel. Ok for one night stay. Minimum effort. Staff ok if a little detached. Room a bit noisy. Breakfast fine. Parking not very good for a city hotel. Limited places in the basement with tight spaces for manoeuvring and outside overflow not well signposted.
tripadvisor.co.uk
Source: tripadvisor.co.uk
It's a town centre hotel convient for transport the best in area
expedia.co.uk
Source: expedia.co.uk
very friendly people, recommended hotel
expedia.co.uk
Source: expedia.co.uk
First off: on arrival I found the pool was out of order and has been for 2 months. Through. I fault of the hotel I was not aware of this as I'd booked through Hotels dot com. Very disappointed but it was (when pointed that way) clearly marked on the Holiday Inn website.

Pleasant and very helpful staff created a new IHG account as mine had apparently expired (with no notification....) since last use.

The room itself however is very tired. Desk is warped and twisted, poor access to power sockets, marks on wall and carpet - more a £20 B&B than an £79 respectable chain hotel.

Bed and pillows were comfortable and it's only 0.5 miles from my destination tomorrow. Probably won't stay here again unless they have a refit - I'd guess it's about 10 years overdue?
tripadvisor.co.uk
Source: tripadvisor.co.uk
Lovely clean room and welcoming staff. Room service ordered and was quick to be delivered and arrived well presented by a lovely young man called Luke who was such a credit To holiday Inn at Bolton as very friendly and helpful.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The previous reviews are correct this is a tired hotel in desperate need of a refit. I was in room 112 for 3 days and although not terrible was not great. There was visible mould in the bathroom (Black spores on ceiling) the corridor to the room always had the aroma of bad sanitation and the general carpet and furniture was worn and grubby. The bed was comfortable and spacious and the small gym adequate. Location for the town was good with access to restaurants.
Slept well as the rooms were quiet.
Just another note that wasn't on the website THE POOL IS CLOSED UNTIL FURTHER NOTICE.
On the next visit I think I would rather commute to Manchester or other hotels in the near vicinity.
tripadvisor.co.uk
Source: tripadvisor.co.uk
As I was working in Bolton I booked into here for two nights

On arrival, there was ample parking underneath the hotel. The reception was warm and welcoming and genuine. The room was a big one and although very tired was cleanly presented.

It is only a short walk into the centre and there are plenty of places to eat..

Breakfast was very good too....
tripadvisor.co.uk
Source: tripadvisor.co.uk
Nice room, very comfy beds and the TV remote worked lol. Only down side was the posh-sounding food that tasted fairly bland.
expedia.co.uk
Source: expedia.co.uk
Just arrived to the hotel as I'm on a business trip. Check in went smoothly, staff was extremely kind and helpful. The room is ok. The mattress is very comfy. The restaurant is big and nice. Shops are closed down around - it's 7pm-.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Firstly, the Staff are wonderful, and full praise to all, and Thank You.
The Hotel is in need of a face lift, long over due. The Bathroom was in a poor state, the bath panel warped, the Enamel on the bath had gone, dirt on the tiles .One Shampoo, and one Bubble Bath/shower to go round two of us The room had not been checked, No toilet paper, a Tea bad for two, as was the milk, No Biscuits.
The Breakfast was poor. My Egg was Hard and like rubber, I asked for some cream for my Coffee, they do not have any, the Bacon Burnt around the edges, not pleasant. If not for the staff we would have gone into Manchester.
Very Poor, please do not say you get what you pay, then do it up and I will pay for that service.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Good town centre location, rooms fine, staff very helpful, food very reasonable, car park is a bit tight mind.
expedia.co.uk
Source: expedia.co.uk
Just stayed for 2 nights while on a course. My past experience of such trips is a bit tiresome but this hotel has been really good. Check in easy, very welcoming receptionist. Executive room was a little smaller than I had hoped but comes with wine, slippers and a bathrobe. Very comfy bed, safe, tea and coffee, bathroom. Food very good and restaurant service excellent. Thanks Kayleigh!

If you need to stay in Bolton, I recommend this hotel!
tripadvisor.co.uk
Source: tripadvisor.co.uk
I was concerned when booking this hotel due to previous reviews but the welcome at reception was lovely and the room was spacious and clean. The only let down was the breakfast - I went down at 9am and hardly any hot food out staff were very rushed and this let down the hotel.
expedia.co.uk
Source: expedia.co.uk
We have stayed with HI many times all over the world,on a more positive note some are great.The staff will get a 5* from us,the breakfast was a little depleated by the time we arrived at 8.30 ,I had a cold breakfast through choice as the hot food was a bit tired looking, a firm but comfortable bed for some,clean and tidy room
tripadvisor.co.uk
Source: tripadvisor.co.uk
Cant complain about the standard of the hotel but my advice is not to pay by cash, me and my partner have stayed here a few times before and always paid using card on this occasion we decided to just take the cash we had to hand leaving our cards at home, as we sometimes do when going on a night out, when we arrived and offered cash as payment for the room we were told we had to pay an extra £50 deposit that would be refunded on check out, which to be honest was a little inconvenient and most unexpected as we have paid cash at numerous places over the years and never been asked for a deposit especially when card details were left at time of booking. This if nothing else put a dampener on the whole evening, then on leaving we were made to feel like criminals while we sat around and waited for a manager to check our room before our deposit was returned, as a hardworking 30 something couple we have never been treated like this and feel the whole situation could have been avoided had they mentioned when I rang and booked that this was protocol for cash payments, we would have avoided it and just paid by card.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Overnight business trip.
expedia.co.uk
Source: expedia.co.uk
I use HI a lot and this is a good one, but not in the best part of town. Staff were friendly and efficient, room clean and comfortable. Bar had some good local brew bottled beers. Breakfast was good too.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The Hotel has become very VERY tired and in desperate need of a refurb. The carpet in my room was filthy and the bathroom somewhat "battle scarred". VERY expensive for what was provided. Years ago when this was the Moat House it was a very nice property but it is now very run down.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Visited this hotel, as a solo traveller, I always like to use holiday inns, as you know what your going to get...
Positives first, good location, friendly reception staff, clean and well maintained rooms.
Negatives, pool still out of order, even tho on the 4th Jan it was only supposed to be out of order for 10 days. No notification at reception to advise of this , and I only found out when I tried to get key card to use, after I'd got changed etc.
The cleaners on the 3rd floor where very noisy at 8am. ... and they woke me up.

All in all a disappointing stay, and will think twice before booking again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
My partner and I had to travel to Bolton to have an upgrade fitted to our classic car,
On arrival we was informed that the pool was not in use which I felt could have been communicated in advance.
The car parking facilities was excellent, checking was friendly and efficient, the room was clean but it took some time to come up to temperature as the radiator was fully turned off and it was a particularly cold day.

We booked for our evening meal in the hotel restaurant we was given a couple of choices on the sofa or by the window, there was other tables available, we chose the window as the sofa was quite cramped we were told that the heating was on at the window which was not, it was cold as there is a great expanse of glass.

The food was fine I've had a lot worse but I have had a lot better also.

The bed in the room was not firm enough which made any movement in the bed an event disturbing my partner.

Breakfast in the first day was well a bit over done it was a buffet style so I suppose it is what it is however the breakfast on Checkout day was far better.

All in all fair place to stay if travelling on business but prolonged stays I'm sure there are better choices
tripadvisor.co.uk
Source: tripadvisor.co.uk
Myself and my friend stayed at the Holiday Inn in Bolton town centre, and we felt so welcomed by the staff. They were so friendly, especially Luke. We requested duvets and within minutes Luke delivered them. We really appreciated the kindness and respect from Luke and the rest of the staff at the Holiday Inn. The cleanliness was great and the quality of the room and the rest of the hotel was also great!! We're looking forward to coming back soon. :)
tripadvisor.co.uk
Source: tripadvisor.co.uk
This was our first party at this hotel and we were not disappointed. Me, my husband and 2 young boys felt truly looked after by the very friendly and helpful staff from the moment we entered to the moment we left in the early hours. The food was of good quality and there was more than enough for everyone. The children's entertainer/ DJ was fab to. Will definitely be booking again for this year.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Great
google.com
Source: google.com
I attended for the Take That tribute event. There was a 3 course meal which was very nice and well timed. The band was very good. All facilities were of a very high standard. My only complaint was that the drinks were a bit expensive but no worse than other hotels. Would attend another event at this hotel.
google.com
Source: google.com
Had a king size room on 1st floor. Spacious, clean and comfortable. There was a problem with the WiFi in my room and so I was offered a change. Had Mexican chicken wings (unusual?), seafood linguine with loads of fish in it and ice cream!
Breakfast was excellent, plenty of choice hot and cold plus made to order items.
Swimming Pool is currently out of action.
All staff were extremely warm and helpful.
google.com
Source: google.com
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