With working in Bolton we staty over fairly regularly and this is one our our preferred hotels. Staff are always friendly, rooms always clean and comfortable. Biggest downside is parking. The hotel does have an underground carpark along with a small ground level carpark but any sort of function means you struggle for a space, it''s the downside of being a down town hotel. If you can book far enough in advance you can get good breakfast included rates but without I feel breakfast @ £14.00 a head is steep. Still charge for internet access too, I find this galling in all hotels not just here.

I booked our night at the Holiday In having read some of the reviews. The reviews were not all good and I must say there is no pleasing some people. For £69 for myself and my partner we had a clean quiet comfortable night in a perfectly located Hotel ( if you need to be in the center of Bolton). That was with breakfast which had everything you could ask for. All staff were attentive and pleasant. We asked for a quiet room and were moved without question. Car park was really convenient. We didn't have time to use the pool and gym but it was nice to have these things available. So all told I don't see what more you could ask for without paying luxury hotel prices. Chris Manchester

I stayed here for 4 nights whilst in the area on business.
The communal areas were clean and well presented, unfortunately the same could not be said of the room I stayed in.
The room was dark, small and had stains on the carpet. The complimentary ear plugs were alarming but thankfully not needed. I can honestly say I quiet room.
The bathroom was in poor condition, small with cracked tiles, ground-in dirt in the bath tub, white/grey towels I'd be embarassed to give a guest and a previous guests pubic hair.
All expenses were charged to my company but on three of the four evenings, I had to provide proof, the staff were apologetic each time and assured me they would get the matter sorted. Thankfully this was done on the third evening.
I tried to order room service and after 30 minutes of trying, went down to order. The gentleman in the restaurant couldn't have been more apologetic and waived the tray charge.
I found the majority of the staff to be professional, welcoming and friendly, something that the hotel can be proud of.

Located on the uninspiring northern fringes of Bolton town centre, this bland and corporate hotel ticks all the boxes for the business customers at whom it is squarely aimed. The building was previously part of the Moat House chain whose memory lives on in the cheesily-named Club Moativation fitness centre.

I have no complaints about my stay here, though I note that other reviewers haven't been so lucky. The staff I encountered were polite and helpful enough. Whatever your reasons for staying here, you'll probably find it a pleasant but forgettable experience.

Booked a coach trip to Manchester for one night, and this was the hotel that was organized for our stay. Whilst I have never been to Bolton before, and didn't actually venture out of our hotel, I can't really comment about Bolton or any of it's attractions! However, our hotel room was modest, 'old fashioned' tv, but pleasant enought for one night stay. We had a three course meal included in our trip, and full breakfast next morning. For the price we paid, I can't complain about either, as there were plenty of choice on both counts.
Good value and no complaints from any of us on our trip!

The price is far to high to stop there, as the rooms are nothing special. The food is nice, especially the breakfasts, continental and English. Staff are very friendly, convenient location.

Basic but clean and pleasant room. Lovely service- friendly, cheerful and considerate

The price is far to high to stop there, as the rooms are nothing special. The food is nice, especially the breakfasts, continental and English. Staff are very friendly, convenient location.

We were very pleased with our stay at the hotel. It was even better than what we exspected. All the staff were very friendly and helpfull. The reception, bar and restraunt was imaculet and very stylish. Our room was lovely. We had teas and coffee facilities which we enjoyed. I was very happy to find we had a hairdryer in our room as i had forgotten mine, so that was a bonus. I will definatly come back to stay again. The breakfast was absolutly gorgous but a little pricey at £13.95 a time. As we were staying two nights because we were attending a wedding we askd reception staff to book a taxi for us as we were new to the area. Well the taxi thy booked was useless as the taxi driver took an hour to get us there and stopped four times to ask directions. We were therefore late for the wedding, and found out the actual journey to the church was only ten minutes away. All in all though i was very happy with my stay.

Room was roomy enough and well enough equipped without being exceptional. handy location just on edge of main shopping area but easy to drive to and with a lot of parking. Very efficient check in/out. Was relatively cheap and would use again.

Spent 3 nights here, Friday, Saturday and Sunday. Reception was great, room was ready. Small problems with room, bulbs out and AC not working. Maintenance Man Bob was an absolute diamond, nothing was too much trouble, everything sorted quickly but couldn't get AC to work, so he immediately orgainised a room change, and helped us move next door. Well done Holiday Inn you have a treasure there, and many thanks to Bob.

I would add that I found the room a little 'snug' for a Holiday Inn, more 'express' size. Kept bumping into the basin when walking into the bathroom.

There was a wedding reception Saturday evening, no problems with noise. Sunday there was a Wedding 'Show' only problem there was that the Car Hire Company used the only 2 disabled parking bays to display their cars.

Breakfast comes highly recommended, plenty of choice, and hot food was just that Hot!!.

Did not use Lounge/Bar/Room Service so cannot comment, but all in all I found this hotel superb and would definitely recomend. Despite its ' City Centre location, noise was not a problem for us.

My one gripe - I booked online and a week prior to my visit I need to add one extra night. I did this too online, and somehow ended up with my original booking + the extra day and another completely new booking for all 3 nights. Obviously I did something wrong, so I telephoned the hotel immediately, and when I spoke with Reservations I did find the person I spoke with rather 'abrupt' firstly telling me that I would have to book the extra day seperately and that my booked rate (for the erroneous 2nd booking) would have to be paid for even if I cancelled, but that on this occasion she would allow me to cancel, although she really should not!). Must admit I felt somewhat apprehensive until I arrived and found all was ok with my reservation.

Have stayed at this hotel several times when taking our mother to visit relatives and friends in her old home town of Bolton. It is very well situated near the centre of town. Every time we have had a problem with our booking. This time the duty receptionist told us that we should have booked direct with the hotel rather than online as then we could have had our choice of rooms (as I had requested on the booking confirmation I brought with me). I said that surely it was up to us who we booked with and that the hotel must have arrangements with agencies to pass on information but apparently not.

We went to breakfast the next day and the duty manager said that we were not down on his list for inclusive breakfast. I again got our my confirmation booking and showed him that our booking was inclusive of breakfast. For a full 10 minutes he proceeded to question us about our booking and wanted to take away the booking sheet to reception but I told him I had already shown them. By that time we felt awkward and I said did he mind if we now had our breakfast as we were here on a few days break and he was spoiling our day.

We sent for room service on the second day as mum was tired. We ordered jacket potato with bacon and cheese. When it arrived there was only one knife and fork and the cheese was virtually not existant -one sliver on top of the bacon and the potato was almost cold. Anyway after a few minutes the room service man came back and asked us to pay for the meal by cash as he couldnt put it on our bill as our type of booking wouldnt allow it. At the time I showed him the potatoes and asked if we could have some more cheese - didnt mention they were cold as I felt sorry for him - he was only young and very pleasant (Daniel I think). He brought a little ramakin size amount of cheese up !! By this time he looked quite exhausted and had to go down again to bring my change up !

The restaurant staff need to be a bit more cheerful and attentive - once we got asked if we wanted a drink of tea or coffee and the other days none of the staff seemed interested. It would make a big difference if they were a bit more friendly.

The bar staff were friendly and helpful. The kitchen staff kept walking around at night with their dirty tea towels hanging out the back of their trousers which wasnt very nice - there were two wedding parties on while we were there too and I am sure this doesnt look good for the hotel. The manager needs to organise the staff better.

Anyway to finish off I reluctantly went over to check out at reception wondering what would happen and the young lady was very pleasant and duly told me that I didnt have to pay as I had already paid on the Thursday I arrived ! I said that that was news to me as the receptionist didnt ask me if I wanted to pay or even told me that I was paying up front for the three nights stay. So I looked at the receipt and realised they had now charged me VAT on top of my original amount which was supposed to be all inclusive. The reception manager was called and after about 20 minutes he managed to sort it out and refund the £60 taken out of my account without my consent on the first night we arrived.

A lesson to be learnt is that if staying at this hotel make sure you bring printed booking confirmation with you or you could be in trouble - or debt :) :)

Pleasantly surprised by this hotel - helpful staff, perfectly adequate room, breakfast very good, bar food good enough. Nice, spare, light environment.

I found the room clean and in great condition. The bed was very comfortable and the room was quiet and a good size.

There were plenty of spaces in the carpark when I arrived . Check in was fine, staff were friendly.

Would definitely stay again.

We were very surprised at the size of this hotel. We were made very welcome and had a pleasant stay. Room was great, staff excellent even though there were 2 weddings on and 2 coach parties in. Only fault we could find was it became a little noisy after midnight but we were on first floor and looking directly over the entrance.

I stayed at the Holiday inn Bolton centre for the second time and it was very good ,breakfasrt,location,Staff everthing just very good

First of all the biggest bonus of this hotel is that, despite its location so close to the city centre, it offers free parking. I arrived a few hours after check-in time and finding a space was no problem.
Hotel looked clean and modern, and room was a good size. There are function rooms in the hotel and so there was a bit of noise until about midnight which was not a major problem. One set of ear plugs were provided in the room, which I thought was a nice touch, rather than like most hotels ignoring the issue.
Did not use bar or restaurant so cannot comment on that. There is a mint casino opposite that i joined on the internet - didn't gamble but they have various drinks offers.
Nice hotel would definately return if I had another event to attend in Bolton.

helpful friendly staff. . Car parking is a problem. There was only one space left which I had to shoe horn my car into, and out the next day. The doors to the car park could be a lot easier to use. Struggled with bags / door / buttons in and out. The doors look tatty and shoddy because they obviously get a lot of knocks. Automatic doors would be such a bonus here. It is the very first impression of the hotel.

Internet.....Fired up laptop and only then found I had to pay to access internet in my room. 5euro for 1 hour. OK but why is this not made clear in the hotel or the room. There is info telling you how to get online etc but NOTHING indicating that you have to pay. 5euros is reasonable but this information needs to be clearer so that people can make a choice

Stayed for 2 nights, hotel is quite central only a few minutes walk to the town centre. Would certainly return.

Bolton may not be the first choice for a conference venue, but you should certainly take a look at the Cloisters, Holiday Inn, Bolton.

The venue was beautiful, the staff were attentive, polite and provided for our every need.

Unlike other venues used, each break for refreshments provided a tasty healthy choice of options, and nothing was too much for their conference staff.

The rooms were beautifully clean, warm and welcoming, and the restaurant was the same. I cannot recommend this venue more!

Hopefully if we hold more events in Bolton, we will return.

Standard Holiday Inn room with all the features you would expect. Two weddings on at the hotel the evening of our stay however our room was located directly above one of the function rooms whilst wedding guests were located on the higher floors. We enquired politely as to when the function was due to finish and were told it would be midnight, however music and merriment could be heard at least until 1am. The hotel was fully booked so there was no option to move rooms. Parking was also an issue as the majority of spaces were taken by wedding guests.

Stayed in this hotel on the spur of the moment. The hotel was in a good location and the facilities were very good. The first room that we were allocated was very noisy as it was near an air conditioning unit outside but we were offered another room when we complained. The carpets could do with updating. The staff were polite but a little bit miserable. I didn't want them hysterical but s smile would not have hurt I think. Other than this I would recommend this hotel particularly for business meetings. The pool and gym facilities were very good but cumbersome to have to register at the reception when you wanted to use them.

We have just returned from experiencing a very enjoyable weekend break at this hotel. We last stayed in this hotel in 2009 and must say that the hotel again lived up to our expectations. Our stay coincided with the Grand National weekend which meant the hotel was extremely busy with coach parties arriving on the saturday evening which did put a strain on customer service levels especially at breakfast on the Sunday morning. The hotel coped admirably with the large influx of guests.
We arrived early afternoon on the friday and checked into the hotel quickly and efficiently by Tunde of the reception team. Our bedroom was pleasantly furnished with adequate bathroom facilities. We were quite impressed with just how clean and fresh the hotel looked throughout.
Dinner and breakfast are served in the Hardies Restaurant and light snacks are available in the Hardies Bar and lounge. We did have quite an enjoyable dinner int he hotel restaurant on the Friday evening.
The hotel is situated right in the centre of Bolton and has free parking for guests.
The hotel is a good location for anyone visiting the area for a shopping break. It is just a couple of minutes walk from the hotel into Bolton town centre with its array of shops and is also within easy reach of Burys famous market. The Trafford Centre can be reached within fifteen minutes by car and Manchester City Centre in about twenty five minutes.
We did not use the hotels Club Moativation during our visit but it does include an Indoor Swimming Pool, Sauna and a Small Gym and entrance is free to hotel guests.
We had a very enjoyable weekend break at this hotel and will definitely return sometime in the not too distant future.

We booked a two night stay Fri and Sat in a standard room which included breakfast and dinner on the first evening. From the rate we had paid we weren't expecting great things and upon arrival in our room on the 4th floor - first impressions were that it was very tired and in need of a refurb, however it was clean and had a decent shower. We ate in the restaurant that evening and was pleasantly surprised, the food and service was excellent. However on returning to our room the noise from the extractor fans was unbearable. We rang reception and within minutes someone was there to check it out and he dealt with it extremely well - basically admitted he couldn't sleep there and seeing as we were there for two nights would upgrade us to an executive room. The second room was on the third floor, bright and newly decorated, and most importantly quiet, Ok, so we had a few problems, but the way in which staff dealt with them was excellent and turned what could have been negatives into positives. All in all, we enjoyed our stay at the Holiday Inn Bolton and if we need to be in Bolton again would definitely stay again - in an executive room!

Stayed here for one night,as we had free hospitality tickets for the football.Everything went smoothly.Was able to check in to the room at 2pm.Room fairly small,but more than adequate as we were only sleeping in there.Decor in the main ok,but there was no handle on the window,so we couldn't open it to let the fresh air in if needed.The bed was hard,but because I had a free bar at the football,I didn't notice this until the morning!
The breakfast was excellent,as were the helpful staff.