Mercure Dunkenhalgh Hotel & Spa
Latest Reviews
Nice hotel and beautiful views, good for booking conference rooms for meetings too
Source: google.com
Great setting, service, and food.
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Loved it.
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Lovely food waited a while for our table
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this place is too up market for me I prefer down to earth
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Excellent place to stay
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Enjoyed a lovely relaxing night away which was a present from my sister. The stay included use of spa facilities, 3 course evening meal and breakfast. Food was excellent and the staff professional and friendly
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This place is not very well signposted and we got lost getting there! Went to celebrate a wedding. Venue was OK and food was satisfactory, but nothing spectacular.
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had a great time the spa and hotel is worth a visit
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Booked a room for 2 nights.went in the evening & was helped with taking our luggage up to our Room which was quite a walk but has stunning views.room was nice with a classic theme but quite cold even with the heating on full.
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The place is stunning
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Wahnsinn !!!
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Nice building, lovely location, however rooms need updating, bathroom was terrible, toilet tank jumped up every time it was flushed, this was due to poor maintenance, at some time somebody had obviously spent a lot of time trying to unsuccessfully make an incompatible flush lever fit the tank, probably costing the hotel a small fortune in time!! advise for the maintenance team- just get the right part!!the overflow on the bath was loos, and had a gaping hole allowing water to escape and come through the ceiling in the corridor below, jacuzzi bath did not work (room 72) silicone was badly mouldy and also badly applied, wooden panel on Jacuzzi was pealing off leaving sharp splintery wood exposed where you would enter the bath.
restaurant - we had to queue for 20 to 25 mins because the kitchen could not keep up with the demand for bacon eggs beans etc etc, some staff working well, other walking around like zombies not knowing what to do, or noticing things like juice, croissant, eggs bacon etc had, or about to run out on the self service counter , probably why the kitchen was unable to supply on demand.
Generally needs a new maintenance team, staff training, and some money putting back into the rooms, currently the bathroom in our rooms looks like something you would find in an out of date, struggling run down B+B!
Pics,
1)Sign for Jacuzzi use
2)Overflow loos with hole behind
3)Dated and worn out non working Jacuzzi
4&5) Mouldy loos and poorly applied silicone
6)Flush handle higher than tank rim, preventing lid fitting
7&8)Tank lid resting on flush handle bar
9)panel water damaged, edges splintering
10)Lower corridor ceiling with water leaking due to Jacuzzi overflow hole
restaurant - we had to queue for 20 to 25 mins because the kitchen could not keep up with the demand for bacon eggs beans etc etc, some staff working well, other walking around like zombies not knowing what to do, or noticing things like juice, croissant, eggs bacon etc had, or about to run out on the self service counter , probably why the kitchen was unable to supply on demand.
Generally needs a new maintenance team, staff training, and some money putting back into the rooms, currently the bathroom in our rooms looks like something you would find in an out of date, struggling run down B+B!
Pics,
1)Sign for Jacuzzi use
2)Overflow loos with hole behind
3)Dated and worn out non working Jacuzzi
4&5) Mouldy loos and poorly applied silicone
6)Flush handle higher than tank rim, preventing lid fitting
7&8)Tank lid resting on flush handle bar
9)panel water damaged, edges splintering
10)Lower corridor ceiling with water leaking due to Jacuzzi overflow hole
Source: google.com
Very nice place, very expensive if drinking, but always nice.
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Only thing that let's this place down is the prices of drinks.
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This was the window in my room - special fresh air included
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Stunning place, grounds outside nice & tidy, huge carpark, welcomed by staff at the main entrance pointing me in the right area I should be in, my reason for my visit today, booked on speed awareness course with Lancashire police in the conference rooms, course wasn't to bad, nice fresh coffee provided in the break, on my way out caught a glimpse of the pool area, looked lovely I'm thinking of coming back & booking a spa afternoon.
Source: google.com
Lovely hotel good food lovely staff
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Good service. Pleasant clean rooms. Good pool and spa.
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Nice hotel
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Lovely Venue for small weddings and parties👌🏽
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Fab time at a beautiful location
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Nice setting. Nice to unwind and chill
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Stayed at new year. Loved it, would recommend it.
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Fab spa day. Love the thermal journey. Will definitely be back
Source: google.com
