The report released during hospice care week highlights an average of 685 patients in its care every day across all its services, while 89,000 family members, friends and carers received direct support services.
During the year, 2,674 patients received support in their own homes through the charity’s community and hospice at home teams, while 385 were cared for in its two inpatient units.
The report also shows the charity’s reliance on community support, with £8million expected to come from voluntary income, including fundraising, donations and retail shops, to help fund its services in 2026-27.
Mary Goodwin, whose son Liam was cared for in the hospice described it as a peaceful place for him to die, surrounded by people who made him feel safe and cared for.
She said: “At the time when a hospice was first mentioned I wasn’t keen at all. I thought it was the end of life; I pictured a cold room but there was so much care put in.
“A lady from the hospice came into the hospital and explained all about it to Liam and he said: ‘Mum, that’s where I think I should be. So, I followed Liam’s lead.
“I had no idea how peaceful it would be. To think he would have spent his last days in the hospital, it would have destroyed my soul.
“I know people always use words like amazing, but the staff were. His passing was very peaceful and the way it was handled was fantastic. I think if he’d stayed in the hospital I would have been left with regrets.”
