As NHS England's first anti-racism framework, the Patient and Carer Race Equality Framework (PCREF) helps NHS mental health trusts and service providers to improve services for people from diverse ethnic, racial and cultural backgrounds.

The PCREF is a partnership with local services, including the police and local authorities, as well as community and voluntary organisations, patients, service users, carers, families and communities. Our aim is to make sure diverse and minoritised communities are working together to make the PCREF part of standard practice for NHS trusts.

  PCREF Community Ambassadors will lead local engagement groups and activities, making sure those patients and carers most often left out have a platform. They will host conversations, connect people, and act as a bridge between their community and Black Country Healthcare. informed, accessible, and genuinely responsive to people’s needs.   

The PCREF Community Ambassadors will lead local engagement groups and activities, making sure those patients and carers most often left out have a platform. They will host conversations, connect people, and act as a bridge between their community and Black Country Healthcare.  

The PCREF Community Ambassadors will play a vital role in making sure Black Country Healthcare is truly anti-racist, and that the voices and experiences of patients, carers, and communities are at the heart of how services are designed and delivered.

  Tal Singh
PCREF Ambassador Organisation Wolverhampton  SoulBrite is dedicated to creating social value by strengthening community wellbeing and cultivating leadership. We deliver peer support groups, workshops, and advocacy initiatives that empower individuals and bring people together. Our mission is to help communities thrive and drive meaningful change that uplifts everyone. Guided by a strong sense of civic duty, we strive to inspire and influence positive transformation at every level of society. Insight and lived experience

Our grassroots organisation brings deep cultural insight and lived experience from working closely with the Punjabi community in the Black Country. We engage daily with individuals and families facing issues such as alcoholism, generational trauma, and significant barriers to accessing support services. This frontline understanding allows us to highlight the nuanced challenges that often go unrecognised in mainstream systems. We bring the voices, realities, and resilience of our community into the PCREF conversation, helping ensure that solutions are culturally  informed, accessible, and genuinely responsive to people’s needs. Our lived experience drives our commitment to meaningful change, and we hope to use it to improve outcomes and transform lives across the region.    

Skills developed through community work 

The most valuable skill we bring is our ability to build strong, trust-based relationships grounded in cultural insight and lived experience. This skill allows us to connect authentically with communities, partners, and individuals who may otherwise feel  unheard. Our energy, commitment to collective purpose, and determination to push through change strengthen these relationships and create the foundations needed for genuine collaboration. This relational approach is essential for ensuring that the partnership remains community-led, culturally informed, and focused on meaningful, shared outcomes.     

What I am known for

 We are best known for our peer-support work and coaching within the Punjabi community, offering culturally informed guidance and a safe space for people to share and grow. We also have a strong track record in organising community events focused on wellbeing, mindset, and local issues, bringing people together to learn, connect, and support one another. The change I’m most proud of The change we are most proud of is the work we’ve done to educate children and young adults, helping them avoid harmful paths and make positive, informed choices. By creating safe spaces, offering guidance, and addressing the challenges they face early on, we’ve been able to steer many young people toward healthier mindsets and brighter futures. Seeing their confidence grow and their direction shift is the most meaningful outcome of our grassroots work.     

What excites me about the PCREF role 

What excites me most about being a PCREF Ambassador is the chance to drive real change in how mental-health services support diverse communities. I bring insight from the Punjabi community, on stigma, access barriers, and generational trauma, to make these challenges visible and ensure services respond effectively.I’m energised by the collaborative nature of PCREF, working with others who share a passion for equity to build trust, influence decisions, and create lasting impact. In short, this role allows me to use my lived experience and community connections to help shape a mental-health system that truly works for everyone.