The hospice is seeking a passionate and commercially minded operator to develop and manage the café offer within the busy retail destination, creating a welcoming space for shoppers, supporters, volunteers and the wider local community.
The opportunity is expected to appeal to a wide range of operators including independent café owners, catering businesses, social enterprises, event and outdoor catering professionals, and experienced food entrepreneurs looking to expand into a fixed-site location.
Reloved Brum, located in the heart of Harborne High Street, opened in August 2023 as Birmingham Hospice’s first ‘superstore’ retail concept.
Since opening, the store has become an award-winning and highly successful destination retail space, combining pre-loved retail, hospitality and community engagement under one roof.
In June 2024, Reloved Brum was named “Charity Shop of the Year” at the national Charity Retail Awards in Harrogate, recognising the innovation, creativity and customer experience delivered by the store.
The café space forms an important part of the overall customer experience and Birmingham Hospice is keen to see it brought back into operation as soon as possible.
Lucy Watkins, income generation director from Birmingham Hospice said: “We are excited to be opening this opportunity to experienced and ambitious hospitality operators who can bring fresh ideas and energy to the café space at Reloved Brum.
“This is a fantastic opportunity for the right operator to build on an existing thriving café business within a unique retail and community environment, while also supporting the work of Birmingham Hospice and the care we provide across the city.”
The hospice has confirmed it is open to hearing from both established operators and newer businesses that can demonstrate the ability and commitment to successfully deliver the café operation.
Interested parties can request further details and tender information by contacting: lucy.watkins@birminghamhospice.org.uk or by downloading tender documents via the website.
Closing date for tender submissions is Friday 26th June.
