Local Reviews
In September 2025, Andres Villa said about Systeme.io
Edited at the bottom
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Horrible experience,
We are a non-profit church, religious organization 501(c)3
We wanted to save 50 dls per month by switching from mailchimp to Systeme.io and we imported our members database. These were people who opted in whether through our websitedirectly or though ads. For 2 days straight we answered question after question, on a series of 8 emails and they ultimately were still not satisfied with our answers
We never got to use their crm, never got to use their email service.
We kindly asked for a cancelation and full refund and they emailed us 7 hrs later saying that we wouldn't get a refund even though we are still within 3 days of signing up and even though we didn't get to use any of their services...
Worse experience of time waste ever..
If you value professionalism, if you value efficiency, if you value honesty and transparency, STAY AWAY FROM THIS SOFTWARE and their shady practices, or you risk them stealing your money. Not worth the headache
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EDIT:
Systeme.io reached back, Apologizing and expressing how sorry they were for having been unable to help.
I replied immediately extensively and they replied a week later saying that they didnt get our response and that whatever the case was, they were refunding the money since in reality they could see that we never used their service.
I am editing to a 4 star because they ultimately did the right thing, however they did ended up wasting quite a bit of my time, and most frustrating of it all, wasn't able to use their service based on such lack of critical thinking, lack of common sense and unflexible protocols which (based on other reviews) leave many clients like myself unsatisfied.
4 stars for doing the right thing though.
----
Horrible experience,
We are a non-profit church, religious organization 501(c)3
We wanted to save 50 dls per month by switching from mailchimp to Systeme.io and we imported our members database. These were people who opted in whether through our websitedirectly or though ads. For 2 days straight we answered question after question, on a series of 8 emails and they ultimately were still not satisfied with our answers
We never got to use their crm, never got to use their email service.
We kindly asked for a cancelation and full refund and they emailed us 7 hrs later saying that we wouldn't get a refund even though we are still within 3 days of signing up and even though we didn't get to use any of their services...
Worse experience of time waste ever..
If you value professionalism, if you value efficiency, if you value honesty and transparency, STAY AWAY FROM THIS SOFTWARE and their shady practices, or you risk them stealing your money. Not worth the headache
------
EDIT:
Systeme.io reached back, Apologizing and expressing how sorry they were for having been unable to help.
I replied immediately extensively and they replied a week later saying that they didnt get our response and that whatever the case was, they were refunding the money since in reality they could see that we never used their service.
I am editing to a 4 star because they ultimately did the right thing, however they did ended up wasting quite a bit of my time, and most frustrating of it all, wasn't able to use their service based on such lack of critical thinking, lack of common sense and unflexible protocols which (based on other reviews) leave many clients like myself unsatisfied.
4 stars for doing the right thing though.
Source: trustpilot.com
In September 2025, Manh Hoang said about Systeme.io
I really love the way systeme.io you are serving. Your software is easy to use, so simple but it works and customer services are so amazing. You listen so well and respond so quickly, more than my expectation. I highly recommend use systeme.io
Manh Hoang from Hanoi, Vietnam.
Manh Hoang from Hanoi, Vietnam.
Source: trustpilot.com
In September 2025, Rob Ward said about Systeme.io
Every time you ask for help, they respond timeously, with good advice and are so pleasant too.
Source: trustpilot.com
In September 2025, Hrvoje Škoro said about Systeme.io
Awesome sofware and customer support
Source: trustpilot.com
In September 2025, Alexander said about Systeme.io
always fast and helpful
Source: trustpilot.com
In September 2025, Catherine said about Systeme.io
You email systeme.io and always help you every step of the way. I would recommend them for anyone who is not tech savy.
Source: trustpilot.com
In September 2025, Mathiew Burkett said about Systeme.io
Thanks Alot for the Help I Appreciate it....
Source: trustpilot.com
In September 2025, Devonarae McGuire said about Systeme.io
I keep getting messages about verifying my email but I have been typing have changed it to where it has my domain in it and you still won't accept it. So do I just need to change my email again?
Source: trustpilot.com
In September 2025, Abdul Haseeb Hafeez said about Systeme.io
The team support was very great, they describe each and everything which help me a lot and that resolve my issue I am very thankful to support team,
Source: trustpilot.com
In September 2025, Elitza Bojinova said about Systeme.io
The Systeme.io platform was recommended to me from many places, as it is convenient and easy to use. I have been using it for a while now and am still learning it, so far I like it, the support answers my questions quickly and I am progressing quickly.
Source: trustpilot.com