Spa Days in North West
I personally enjoyed our stay at this beautiful and historically interesting Hotel in Blackburn, it made an excellent choice in comparison to the bland Hilton I'd stayed in the night …
Rooms not well cleaned.. Service needs to be better One of the receptionist was very rude it was a man I forhot his name. The others were fibe and friendly.
This was our first time visiting this hotel & we’ve enjoyed a wonderful stay; the room was lovely and very clean you can tell it’s a modern refurbishment which really …
We came for a lovely little trip away and everyone was so lovely and made our experience incredibly special! Our waitress Lily was a little angel, so sweet and generous …
Stayed for w/e at the hotel which is full of character and old and rambling extensions which do not reflect the character of the 700yrs old building. The executive room …
Old rambling hotel… I am sure has seen better days..the staff esp Kenny, Chuti and Samuel were particularly professional and helpful.. much appreciated. The executive room was in good state …
Great Service at Mercure Dunkenhalgh I’ve been staying at the Mercure Dunkenhalgh in Clayton-le-Moors regularly over the past two years and have always had a very good experience. I’d especially …
Exceptional Service and a Truly Special Welcome I’ve had the pleasure of staying at the Mercure Dunkenhalgh in Clayton-le-Moors many times over the past two years, and I wanted to …
Stayed here whilst in the area on business. The check in process was friendly and prompt (don’t forget to register vehicle details on the machine to avoid a possible fine). …
Great hotel, quite quirky. The Bar restraint was great, food lovely thanks to Ben, top chef. Shout out to Mal who leapt from behind the bar to save us from …
what a lovely friendly hotel,our room was a beauty ,all nice and clean ,staff were brilliant and could not do enough for you,and you do not always get this when …
Came on a coach trip with CAB and had a wonderful stay. The room was lovely with plenty of space, bed was really comfortable and the shower was fabulous .The …
Sam was brilliant as front of house. Travelling on business and facilities were more than suitable. Would recommend.
To all you lovely people, with special mention to Pryha on reception, Courtney and Lilly. This is to thank you for helping to make our stay at the Dunkenhalgh hotel …
Easy M65 access, Excellent staff, Privilege rooms are spacious with good bathroom. Love the large bedroom and walk in shower. Breakfast is a good self service offering. Room was very …
Staff were amazing from when we first arrived to when we left, they couldn't do enough for you, nothing was too much trouble. From the front of house staff to …
definitely going again staff are very polite and helpful food is amazing we even had breakfast in bed the spa and swimming pool was fantastic and Oliver was a big …
In the 8 years me and my husband have been doing spa breaks across England, we've never had as good of a server as Lilly.
I had a wonderful stay! This was my 1st time coming to this hotel. When making the booking I spoke to Sarah and Emily in the reservations team. They are …
Julia on reception was brilliant!
Really nice pleasant hotel. Staff super friendly especially Julia on arrival at reception.
Had a lovely little afternoon in hotel staff very friendly food gorgeous steak sandwich delicious, liam in bar great service, edwena super friendly and great customer service thanks
Very good service, especially with Julia on the front desk.
Beautiful hotel full of character and charm . Our Privilege room was beautiful. The food was very good and the experience was enhanced by the marvellous Courtney who was a …
Mark was very helpful and welcoming, he gave me assistance with a variety of questions and directed me to my room, I’ll definitely stay here again because of an experience …
The House/Hotel is 800 years old so some areas do need some modernisation/redecoration however when I personally stay in an 800 year old historically interesting hotel I don't expect it to look like a Boutique hotel and don't want that either, the house/hotel is also haunted by a ghost named Lucette, we were shown around the areas of interest including The Oak Room and told all about the Previous Owners by a lovely & Informative member of staff named Mark who was genuinely interested in where he worked and the history and took interest in sharing the History & stories with us - what a delightful change - a member of the team interested enough to take time to share the history with us - Thank You Mark, very much appreciated.
Parking is fantastic and immediately outside the house on a gravelled driveway so very easy access.
Unfortunately we didn't make it to breakfast as overslept but I'm sure it would have been wonderful from what we saw in the rEstaurant the night before.