Local Reviews
In January 2025, Michael Chang said about Mercure Dunkenhalgh Hotel & Spa
Not clean and near a cow farm so it is smelly.
Source: google.com
In January 2025, Patrick Cameron said about Mercure Dunkenhalgh Hotel & Spa
Excellent
Source: google.com
In January 2025, Melissa Husraz said about Mercure Dunkenhalgh Hotel & Spa
I received a voucher for an afternoon tea and spa. I arrived at 1:30 as I'd booked however it wasn't until 2:20pm till I got a drink then my afternoon tea arrived after this. The food was lovely though, the gym was great, the pool was busy with towels being left on sun loungers. Some things looked quite tired.
They kept my desserts for me so I could collect them after using the facilities which was great and I was asked if I would return again. I said I would - but when it's much less busier (maybe not booking too many people on the same time slot might help?).
They kept my desserts for me so I could collect them after using the facilities which was great and I was asked if I would return again. I said I would - but when it's much less busier (maybe not booking too many people on the same time slot might help?).
Source: google.com
In January 2025, Christine Turner said about Mercure Dunkenhalgh Hotel & Spa
Comfortable, clean rooms with complimentary tea/coffee, and various beautifully smelling soaps in the bathroom. Bar and restaurant staffed by welcoming, attentive personnel. Food- glorious. Some issues I'm not impressed with- as an independent travel agent, this was known prior to my arrival, I handed my business card to the receptionist. She handed it back right away telling me she didn't need it. Really?? Advance notice to the hotel made them aware I was visiting because of a family gathering but I would be sharing my experience to followers and clients of mine. Eg there was a long delay over booking on arrival, and couple issues in the bedroom, all which should have been attended to prior to my arrival (confirmation of my booking received few weeks ago but i will be writing a complaint to management giving greater details about the problems encountered booking in). Lack of communication to guests about what is the 'usual' practice, if a guest's deal is B&B but they decided to have dinner and booked a table, is an unforgivable fauxpar. On this occasion, thinking the bill would be added to my room, I later found it wasnt- the guest was 'chased' to their room for payment by staff from the dining room (card reader in hand that didn't work!! Went outside into the courtyard with the member of dining staff, card reader still didn't work- was able to pay cash to reduce the levels of anxiety, irritation, frustration and embarrassment paying the bill for my meal outside my room, in full view and within ears of fellow guests. Disgusting and very poor practice). Would give this hotel another visit sometime and hope to see great improvement- the slight tweaks are easily carried out by the hotel in 'looking after the best interest of their clients!!
Source: google.com
In January 2025, Patricia Jones said about Mercure Dunkenhalgh Hotel & Spa
Excellent place to stay dates back to 1285 loved the dome ceiling. spa gym pool good location to settle to carlyle railway also to Skipton Town and cathedral
Source: google.com
In January 2025, Phil Macmillan said about Mercure Dunkenhalgh Hotel & Spa
Great hotel with excellent luxurys very clean tidy quiet place would highly recommend anyone to stay here was even offered a tour of the hotel not many do that! And belive me it's a ace hotel to explore
Source: google.com
In January 2025, Monika Jaroszewska said about Mercure Dunkenhalgh Hotel & Spa
Hotel świetny,bardzo klimatyczny i czysty. Jedzenie pyszne 🥰 świetne spa...oraz basen . Miła obsługa.
Jedynym minusem było dość długie oczekiwanie na jedzenie.
Jedynym minusem było dość długie oczekiwanie na jedzenie.
Source: google.com
In January 2025, pat Miller said about Mercure Dunkenhalgh Hotel & Spa
Rooms were cool
Source: google.com
In January 2025, Jacky Sidebottom said about Mercure Dunkenhalgh Hotel & Spa
Value for money hotel
Source: google.com
In January 2025, Andy Taylor said about Mercure Dunkenhalgh Hotel & Spa
Nice hotel, would recommend, happy with the executive room, would recommend, bed very comfortable, spa was additional £10 but would recommend steam, sauna and pool at this cost, good breakfast, only one star off as staff were good but did not quite listen to some of our questions and sign posted us to the literature rather than another 10 seconds giving us the answer.
Source: google.com