Local Reviews
In January 2026, Mark W said about Mercure Dunkenhalgh Hotel & Spa
We stayed as part of a long new year eve break
The rooms and corridors can feel cold
The staff were outstanding and friendly
Food was very good quality
Lots off space in the rooms
We would stay again
The rooms and corridors can feel cold
The staff were outstanding and friendly
Food was very good quality
Lots off space in the rooms
We would stay again
Source: tripadvisor.co.uk
In January 2026, Hayley A said about Mercure Dunkenhalgh Hotel & Spa
We really enjoyed our visit to the Spa here.
From the moment we rolled up to the property it looked fabulous. We didn't stay at the hotel but got a pleasant greetings from the receptionist who was helpful in guiding us to the spa. The hotel looked lovely.
In the spa, the receptionist greeted us and asked us to take a seat. They brought a welcome drink which was a nice touch. We were provided the usual forms and provided with robe, towel and slippers.
I didn't think slippers were included so was pleasantly surprised. They showed us around and all looked clean and lovely.
There are lockers (you don't need money for these), shower, shampoo and body wash, hairdryers etc.
There weren't an awful lot of day beds around the pool, so I imagine on busy days this would be an issue. We went mid week so it was easy to get sun loungers, however, there are no cushions on them, so that one reason why I gave it 4 instead of 5 stars, sometimes it's the little things that make a big difference.
The pool was a little cold but once you start swimming lengths it's fine... however, at a spa you definitely want a lovely warm pool to dip in and chill out in but it was too cold to relax in.
There is a sauna (which was fine in the morning but wasn't very hot later in the day), a steam room, an aromatherapy steam room and a zen room.
My spa treatment was at 10am. I got there early and the spa was locked up. A lady came down the stairs and said I can come back just before 10. I did. But I was sat waiting with a few other people whilst the spa staff were still rushing around getting set up. This is another reason I gave it 4 stars. I like a spa to be a chilled atmosphere from the moment you walk in. Seeing people rushing around didn't feel very relaxing, so I think they need to get organised in there well in advance to customers attending the 10am treatments.
The treatment itself was lovely, I chose the salt and oil full body treatment. I think next time I would choose a different treatment though as not enough time spent on my back.
The afternoon tea was lovely with a birthday banner on the table.
I couldn't fault the staff or look of the spa.
It just needs a couple of tweaks to make the place perfect
From the moment we rolled up to the property it looked fabulous. We didn't stay at the hotel but got a pleasant greetings from the receptionist who was helpful in guiding us to the spa. The hotel looked lovely.
In the spa, the receptionist greeted us and asked us to take a seat. They brought a welcome drink which was a nice touch. We were provided the usual forms and provided with robe, towel and slippers.
I didn't think slippers were included so was pleasantly surprised. They showed us around and all looked clean and lovely.
There are lockers (you don't need money for these), shower, shampoo and body wash, hairdryers etc.
There weren't an awful lot of day beds around the pool, so I imagine on busy days this would be an issue. We went mid week so it was easy to get sun loungers, however, there are no cushions on them, so that one reason why I gave it 4 instead of 5 stars, sometimes it's the little things that make a big difference.
The pool was a little cold but once you start swimming lengths it's fine... however, at a spa you definitely want a lovely warm pool to dip in and chill out in but it was too cold to relax in.
There is a sauna (which was fine in the morning but wasn't very hot later in the day), a steam room, an aromatherapy steam room and a zen room.
My spa treatment was at 10am. I got there early and the spa was locked up. A lady came down the stairs and said I can come back just before 10. I did. But I was sat waiting with a few other people whilst the spa staff were still rushing around getting set up. This is another reason I gave it 4 stars. I like a spa to be a chilled atmosphere from the moment you walk in. Seeing people rushing around didn't feel very relaxing, so I think they need to get organised in there well in advance to customers attending the 10am treatments.
The treatment itself was lovely, I chose the salt and oil full body treatment. I think next time I would choose a different treatment though as not enough time spent on my back.
The afternoon tea was lovely with a birthday banner on the table.
I couldn't fault the staff or look of the spa.
It just needs a couple of tweaks to make the place perfect
Source: tripadvisor.co.uk
In January 2026, Sue L said about Mercure Dunkenhalgh Hotel & Spa
This is a beautiful old building. We stayed overnight as a Christmas treat. It's a great base for sightseeing. We ate in the restaurant where the food was delicious. We were given a very spacious room with a double bed each and had a lovely comfortable quiet night's sleep
Source: tripadvisor.co.uk
In January 2026, jobridge146 said about Mercure Dunkenhalgh Hotel & Spa
The pool is freezing cold which is not ideal when you are not constantly swimming. It needs to be made warmer. Lots of people using the spa complaining about the pool. Real shame.
Source: tripadvisor.co.uk
In January 2026, Climber38896885714 said about Mercure Dunkenhalgh Hotel & Spa
I stayed at the Dunk for work and attended a team dinner. The food was great, and service was splendid. In particular Holly, Lilly and Carta - thank you so much for great hospitality! Also a special mention of Priya on Reception/check in, who was super with dealing with my requests. So professional and kind. Well done to the team and thank you for making my time away from home a good experience.
Source: tripadvisor.co.uk
In January 2026, James H said about Mercure Dunkenhalgh Hotel & Spa
Stayed here in Jan 2026 and had an amazing dinner in the restaurant there, Holly (Hoast) was absolutely fantastic and made our experience even better, food, hotel and service all perfect <3
Source: tripadvisor.co.uk
In January 2026, Jacqueline R said about Mercure Dunkenhalgh Hotel & Spa
Visited the restaurant with friends this evening and enjoyed a fabulous meal with excellent service from the restaurant team. The Chicken Supreme was outstanding. Thank you!
Source: tripadvisor.co.uk
In January 2026, boss man said about Mercure Dunkenhalgh Hotel & Spa
We stayed just after Christmas. The hotel and room were nice and the spa and pool were great.
We had a meal in the restaurant and a fantastic breakfast in the morning.
We had a meal in the restaurant and a fantastic breakfast in the morning.
Source: tripadvisor.co.uk
In January 2026, irene j said about Mercure Dunkenhalgh Hotel & Spa
What a beautiful hotel. Although we only stopped 2 nights the whole experience was excellent. Our room was amazing,the food excellent,and the staff could not do enough for you. Special thanks to Julia who went above and beyond helping us settle in. We would defiantly recommend it to our friends and family. Thank you again for a memorable stay.
Source: tripadvisor.co.uk
In January 2026, Adam M said about Mercure Dunkenhalgh Hotel & Spa
Great hotel with a warm and welcoming atmosphere. From the moment I arrived, the staff were friendly, helpful, and made me feel well looked after. The rooms were clean, comfortable, and well maintained, and the overall environment was relaxing and enjoyable. Dinner service was a real highlight of my stay. Holly, Curla, Lilly, and Lily were all excellent—professional, attentive, and genuinely kind. They made sure everything was perfect and created a very pleasant dining experience. Their outstanding service, along with the quality of the hotel, really stood out. I would happily recommend this hotel and would definitely stay again
Source: tripadvisor.co.uk