Local Reviews
In November 2022, Danielle said about Mercure Dunkenhalgh Hotel & Spa
Staff are lovely and accommodating to needs.
Sadly the ladies spa changing rooms are not very clean there is also a leak of some sort in one of the changing cubicles.
Our room 61 the lighting spot lights were intermittent, with a switch missing. In the bathroom a tile was also missing. The duvet also didn't fit the duvet cover
Water pressure in our room and spa showers were poor. We weren't able to have a shower in our room.
Sadly the ladies spa changing rooms are not very clean there is also a leak of some sort in one of the changing cubicles.
Our room 61 the lighting spot lights were intermittent, with a switch missing. In the bathroom a tile was also missing. The duvet also didn't fit the duvet cover
Water pressure in our room and spa showers were poor. We weren't able to have a shower in our room.
Source: tripadvisor.co.uk
In November 2022, Gemma L said about Mercure Dunkenhalgh Hotel & Spa
Spa facilities were excellent, treatments were also very good.
Hotel room clean and spacious, staff all courteous and attentive.
Good quality of food.
Only downside was it felt rushed in the restaurant, we had 3 course and it was done in an hour. This was at odds with the relaxed nature of our break.
Overall really enjoyed our stay.
P. S Teabags and milk lacked in room but will remember to bring own.
Hotel room clean and spacious, staff all courteous and attentive.
Good quality of food.
Only downside was it felt rushed in the restaurant, we had 3 course and it was done in an hour. This was at odds with the relaxed nature of our break.
Overall really enjoyed our stay.
P. S Teabags and milk lacked in room but will remember to bring own.
Source: tripadvisor.co.uk
In November 2022, alib said about Mercure Dunkenhalgh Hotel & Spa
Fantastic evening! Very well organised. Kevin Keegan, what a legend and Josh Daniels was hilarious. Lisa Simmons looked after us all evening providing a 5* star service. Dunkenhalgh was the perfect venue. Hope lots of money was raised for Cancer Research UK.
Source: tripadvisor.co.uk
In November 2022, BridieOhalloran said about Mercure Dunkenhalgh Hotel & Spa
Absolutely brilliant hotel - all staff are lovely and the an on the front desk Thursday 9th November evening was so lovely and helpful. Food good too but could do with a few more options in the evening. Gym is really good and check classes as the Aqua man is brilliant.
Source: tripadvisor.co.uk
In November 2022, Inspire06055633683 said about Mercure Dunkenhalgh Hotel & Spa
Had a fabulous time at the Dunkenhalgh Hotel & Spa. All the staff were very friendly especially Sam who made sure our visit was exceptional and to Catlin who made my treatment feel special. The afternoon was really good as well. Thank-you.Spa
Source: tripadvisor.co.uk
In November 2022, Maisie B said about Mercure Dunkenhalgh Hotel & Spa
We had such a fab stay at the Mercure. The staff were all so lovely and accommodating and we felt really at home. It was our anniversary and they went above and beyond to make us feel so special. Completely amazing deal and totally worth every penny. The wait staff especially Sara were really kind and helpful. Thank you Mercure Staff ❤️
Source: tripadvisor.co.uk
In November 2022, Lynne C said about Mercure Dunkenhalgh Hotel & Spa
From arrival to departure fantastic.. welcomed with a upgrade room... which was warm and comfy.. Great showers... complimentary pop and water in fridge... just putting Christmas decorations up that looked wonderful... food 3 course meal.. something for everyone... waitress Sara did great job.. friendly and helpful.. even did us coffee liquor end of the meal 😋.. breakfast eat as much as you like.. again lovely friendly man think manager.. everything hot... hotel spotless... big car park.. just log no plate at reception then free... spa
enjoyable.. swimming pool could have been a little warmer.. definitely return...
enjoyable.. swimming pool could have been a little warmer.. definitely return...
Source: tripadvisor.co.uk
In November 2022, Mandy B said about Mercure Dunkenhalgh Hotel & Spa
greeted by the grumpiest receptionist, she had no customer service skills. the food was average, the hotel corridors smelled musty, the rooms were nice and clean, the breakfast waitress refused to get my friend some iced water, until she realised she was in a wheelchair, really disappointed wouldn’t return or recommend
Source: tripadvisor.co.uk
In November 2022, Paul T said about Mercure Dunkenhalgh Hotel & Spa
Arrived and lovely reception staff.
Room was very basic despite being executive.
Went to restaurant and food was average at best.
£28 for a sirloin steak that arrives cold, come back 5 minutes later marginally better. Was very well done despite ordering medium.
Like most Mercures look great but rarely impress.
Staff were very nice indeed.
Room was very basic despite being executive.
Went to restaurant and food was average at best.
£28 for a sirloin steak that arrives cold, come back 5 minutes later marginally better. Was very well done despite ordering medium.
Like most Mercures look great but rarely impress.
Staff were very nice indeed.
Source: tripadvisor.co.uk
In November 2022, Sue H said about Mercure Dunkenhalgh Hotel & Spa
We had a wonderful stay at Mercure Blackburn Dunkenhalgh Hotel and Spa, thanks to the incredible staff.
Starting with friendly and welcoming Reception through to Allison in housekeeping, Aziz who looked after us so well at breakfast, the restaurant at night was professionally run by Krishna but the shining star who will have a great future in hospitality is Amanda. For someone so young she was superb. The only area that let this hotel down was the staff in the Spa Pool. They were so busy talking and laughing amongst themselves that I was an inconvenience to them when I arrived. I was not helped, given any instruction as to where the change room, locker room was etc and after a swim we attempted to walk out when a male staff member almost knocked me over by bowling through the door, never apologised but once again, laughing and carrying on with the girls on the counter. Despite this down side, would most definitely return thanks to the majority of the staff.
Starting with friendly and welcoming Reception through to Allison in housekeeping, Aziz who looked after us so well at breakfast, the restaurant at night was professionally run by Krishna but the shining star who will have a great future in hospitality is Amanda. For someone so young she was superb. The only area that let this hotel down was the staff in the Spa Pool. They were so busy talking and laughing amongst themselves that I was an inconvenience to them when I arrived. I was not helped, given any instruction as to where the change room, locker room was etc and after a swim we attempted to walk out when a male staff member almost knocked me over by bowling through the door, never apologised but once again, laughing and carrying on with the girls on the counter. Despite this down side, would most definitely return thanks to the majority of the staff.
Source: tripadvisor.co.uk