Local Reviews
In May 2022, cheetah2017 said about Mercure Dunkenhalgh Hotel & Spa
Over 20 of us were meeting up for a reunion as it was over 50 years since we had gone to Tanzania together. Some of the group hadn't seen each other since then! The reunion should have been in 2020 but it was delayed due to Covid19 restrictions. As organiser of the reunion I cannot fault the hotel in any way. In fact Natalie the Events Manager and her team were quite exceptional. They kept in contact with me throughout the planning process and were so very helpful. Nothing was too much trouble for this team. They really listened and suggested things to make the event even better. We were given a side room in the restaurant where the food and service were excellent. It was very good value too. On the final night we had a Gala Dinner in the Portrait Room which was superb. The staff were very adaptable and thorough in every aspect from IT equipment, seating plans, food and service allowing time for speeches etc. The facilities in the hotel were very good too including an excellent gym and swimming pool and we made good use of the friendly bar. If you are planning an event like this I would definately recommend this venue. It could not have been any better. We left with sweet memories.
Source: tripadvisor.co.uk
In May 2022, Linnie said about Mercure Dunkenhalgh Hotel & Spa
We stayed at the Dunkenhalgh for two nights and from the moment we arrived at reception we knew we’d made a good choice. The staff were very efficient and welcoming. There was no charge for parking so we invested it in wine with dinner! Our room was spacious, modern and very clean. Comfortable beds, flat screen t.v. And even a Nespresso machine with capsules, also kettle and tea/instant coffee.
Dinner in the restaurant was great food served quickly and hot. ( do try the steak pie, it’s to die for!) The staff in the restaurant, without exception, are lovely people, very efficient but always a nice smile and a chat. In the bar there is a lovely relaxed atmosphere, once again service was spot on! A little tip for wine drinkers, buy by the bottle and not glass, it’s cost effective! We met Shailesh who served us both at dinner and the next day in the bar. He remembered us and we had a nice chat, a very interesting young man who knows his craft very well.
The Spa did not disappoint. We always like to swim and this is a lovely pool. Once again staff couldn’t have been more helpful and friendly. We’ve never come across such consistency with staff members, could be great training or just Lancastrians, or a mixture?
All in all a perfect stay and, without doubt, we shall be staying again. Many thanks all at the Dunkenhalgh.
Dinner in the restaurant was great food served quickly and hot. ( do try the steak pie, it’s to die for!) The staff in the restaurant, without exception, are lovely people, very efficient but always a nice smile and a chat. In the bar there is a lovely relaxed atmosphere, once again service was spot on! A little tip for wine drinkers, buy by the bottle and not glass, it’s cost effective! We met Shailesh who served us both at dinner and the next day in the bar. He remembered us and we had a nice chat, a very interesting young man who knows his craft very well.
The Spa did not disappoint. We always like to swim and this is a lovely pool. Once again staff couldn’t have been more helpful and friendly. We’ve never come across such consistency with staff members, could be great training or just Lancastrians, or a mixture?
All in all a perfect stay and, without doubt, we shall be staying again. Many thanks all at the Dunkenhalgh.
Source: tripadvisor.co.uk
In May 2022, sarah said about Mercure Dunkenhalgh Hotel & Spa
Hotel a little tired in places however some of the staff are amazing!! We had an executive room and it was very spacious and clean. The restaurant and bar had a makeover recently so they were pleasant as well. Buffett breakfast was a bit slow as they are still serving you the hot food and only one serving so queues were long at times. Young staff that needed organising but the managers worked hard. Second day at breakfast we didn’t even get asked about if we wanted tea or coffee. We were there for a wedding and the food was great. One of the staff that I think was called Ashton really made an effort to engage with us and I would hire her in a heart beat!!
Source: tripadvisor.co.uk
In May 2022, Sandra G said about Mercure Dunkenhalgh Hotel & Spa
Visited this hotel for our dad's 'special ' birthday with the whole family. We couldn't have wished for a more fabulous weekend. Lisa and her staff were so attentive and made dad feel so special. Food, service and amenities were excellent 👌 thank you so so much from all the family for being wonderful xx
Source: tripadvisor.co.uk
In May 2022, SallyP said about Mercure Dunkenhalgh Hotel & Spa
After visiting at Christmas, we booked for our family to celebrate a significant birthday! The staff at the Dunkenhalgh make this hotel. The rooms are gorgeous and spotless, the food is amazing, the staff can’t do enough! Thank you to the hotel manager and all the staff. You go above and beyond! Highly recommended and can’t wait to return!
Source: tripadvisor.co.uk
In May 2022, Elaine Fowler said about Mercure Dunkenhalgh Hotel & Spa
We visited from 9th May to 13th May as part of a coach trip. My husband was taken ill and then was admitted to hospital. The staff were all so helpful and kind. It was a very stressful time but was made more bearable due to the support we received. A great big gold star awarded to all if them.
Source: tripadvisor.co.uk
In May 2022, Mandy M said about Mercure Dunkenhalgh Hotel & Spa
Stayed at the Dunkenhalgh Hotel on Saturday evening with my Husband for our Wedding Anniversary. We had such a wonderful stay! Easy parking, Reception staff greeted us with lovely smiles and made us feel welcome. We stayed in one of the bigger Courtyard rooms it was spotlessly clean with a lovely exec spec to it. Hats off to the Housekeeping team for the lovely touches they added that greeted us when we arrived. The room was lovely and cosy with its lighting and very quiet during the night which gave us a lovely night's sleep. Thank you to all the staff we had a brilliant stay.
Source: tripadvisor.co.uk
In May 2022, Cliff C said about Mercure Dunkenhalgh Hotel & Spa
Stayed 1 night and we found it enjoyable, we were upgraded to an executive room & found it clean, very comfy bed & nice en suite. & very quiet. Maybe the bad reviews is that the standard rooms don't come up to scratch. There was a Jewish wedding on at the same time & it was enjoyable to watch.
Breakfast was very good but as usual with buffets some of the food can be warm.
Although they say they have acres of land a great deal of them is covered by car parks.
Breakfast was very good but as usual with buffets some of the food can be warm.
Although they say they have acres of land a great deal of them is covered by car parks.
Source: tripadvisor.co.uk
In June 2022, Patricia L said about Mercure Dunkenhalgh Hotel & Spa
The post code takes you the wrong way at the lights. A large notice board at the lights would be helpful. Check-in was very quick and easy. Our room was on the first floor but very easy to find. Room was spacious and well furnished. View from window was of the courtyard garden. Breakfast buffet was very good, staff serving first morning and help yourself second. Both evenings in the restaurant the service was very good, with plenty of choices and well presented.
The location of the hotel is very good with plenty of places to visit. Did not have time to visit the spa but would the next visit.
The location of the hotel is very good with plenty of places to visit. Did not have time to visit the spa but would the next visit.
Source: tripadvisor.co.uk
In June 2022, Caroline B said about Mercure Dunkenhalgh Hotel & Spa
Visited using a dinner bed and breakfast offer. Room was recently renovated. Shower fantastic. Complimentary coffee pods was a lovely touch. Robes provided. We used the pool which sensibly had a lane for swimming. The best bit of our trip was the restaurant. Staff were friendly and very efficient. The food was delicious especially the meze board, ham hock terrine, butternut Wellington and sweet potato salad. First rate.
Source: tripadvisor.co.uk