Local Reviews
In January 2023, Family Phone said about Mercure Dunkenhalgh Hotel & Spa
Staff were so attentive especially Sara who went out of her way to create cocktails for me and being amazingly chatty and bubbly.
All the staff just seemed so happy to be there and wanted to do all they could to make your stay amazing.
We opted for the overnight spa stay for 2 which included dinner and breakfast.
Food was amazing, the natural products used in the spa treatments have done wonders for my skin.
Set in beautiful grounds.
I just wish we could have stayed an extra night.
We are already working out dates to go back.
All the staff just seemed so happy to be there and wanted to do all they could to make your stay amazing.
We opted for the overnight spa stay for 2 which included dinner and breakfast.
Food was amazing, the natural products used in the spa treatments have done wonders for my skin.
Set in beautiful grounds.
I just wish we could have stayed an extra night.
We are already working out dates to go back.
Source: google.com
In January 2023, Beauty Lounge said about Mercure Dunkenhalgh Hotel & Spa
One towel and pillow case were dirty.
Crumbs on chair. Curtains with lipstick patches.
Room itself spacious, lovely comfy bed, good size TV amazing view from the window!
Crumbs on chair. Curtains with lipstick patches.
Room itself spacious, lovely comfy bed, good size TV amazing view from the window!
Source: google.com
In January 2023, Rosemary Bate said about Mercure Dunkenhalgh Hotel & Spa
Staff were exceptionally helpful didn't like the rust on metal poles holding the glass borders in the pool area and our cream tea was very nice apart from the scones which were small and dry otherwise a lovely day
Source: google.com
In January 2023, Sally Avery said about Mercure Dunkenhalgh Hotel & Spa
My friend and I stayed here as a bit of a last minute decision. We are not accustomed to hotel life but we had a wonderful experience. First impressions were so grand as the hotel looks stunning on approach. Inside is just as beautiful with original old manor house features everywhere. Our room was a good walk from the reception but we didn't mind this at all as it meant we had a lovely view of fields from the window. It was also very quiet although the room was incredibly hot (we were in a heat wave!) so perhaps some air con would be a good investment.
We were disappointed to learn after booking that the spa facilitates were out of order for a refurb but really this didn't affect our experience as due to the heat we were unlikely to use the sauna/steam room anyway and the pool and gym were still very much functioning. The gym is beautiful in the cellar of the hotel with all the kit you need and lovely private areas for you to do your workout in peace. The pool was a little overcrowded so not big enough for serious lengths but certainly a nice way to relax and cool off. It was slightly heated so I imagine it being lovely and warm in the winter too.
The food was wonderful - we took advantage of the 3 course meal offer on our first night. Olivia was our waitress and she was so friendly from start to finish. She gave us excellent service and gave us the most wonderful local recommendations. We also had breakfast included which was your classic fry up, fruit and yoghurt, cereals and pastries. The staff were very attentive to teas and coffees and keeping the food topped up.
We also didn't have to pay for parking. This was an excellent bonus. I'm not sure why but we were told it was free as long as we entered our details, which we did. Outrageous to have to pay to park somewhere you are already paying to stay at so this was a good feature which I hope they keep.
All in all we were definitely stay here again - the room and bed were very comfortable and we loved the smell of the signature soap/shampoo/conditioner. Our only recommendation is to stock all three in the changing room showers please!
We were disappointed to learn after booking that the spa facilitates were out of order for a refurb but really this didn't affect our experience as due to the heat we were unlikely to use the sauna/steam room anyway and the pool and gym were still very much functioning. The gym is beautiful in the cellar of the hotel with all the kit you need and lovely private areas for you to do your workout in peace. The pool was a little overcrowded so not big enough for serious lengths but certainly a nice way to relax and cool off. It was slightly heated so I imagine it being lovely and warm in the winter too.
The food was wonderful - we took advantage of the 3 course meal offer on our first night. Olivia was our waitress and she was so friendly from start to finish. She gave us excellent service and gave us the most wonderful local recommendations. We also had breakfast included which was your classic fry up, fruit and yoghurt, cereals and pastries. The staff were very attentive to teas and coffees and keeping the food topped up.
We also didn't have to pay for parking. This was an excellent bonus. I'm not sure why but we were told it was free as long as we entered our details, which we did. Outrageous to have to pay to park somewhere you are already paying to stay at so this was a good feature which I hope they keep.
All in all we were definitely stay here again - the room and bed were very comfortable and we loved the smell of the signature soap/shampoo/conditioner. Our only recommendation is to stock all three in the changing room showers please!
Source: google.com
In January 2023, Nichola Jackson said about Mercure Dunkenhalgh Hotel & Spa
Absolutely lovely place to relax. Food is amazing. Rooms are fabulous with a big flat screen television in. Very comfortable.
Source: google.com
In January 2023, Mark Taylor said about Mercure Dunkenhalgh Hotel & Spa
Excellent accommodation and service
Source: google.com
In January 2023, David Hession said about Mercure Dunkenhalgh Hotel & Spa
Nice hotel 👍
Source: google.com
In January 2023, Fran Rawson said about Mercure Dunkenhalgh Hotel & Spa
Attended a wedding here. Lovely setting. The couple used outside catering which was excellent. The grounds were beautiful.
Source: google.com
In January 2023, Cath Crossley said about Mercure Dunkenhalgh Hotel & Spa
Very dated needs updating and a lick of paint
Source: google.com
In January 2023, Denise Shaw said about Mercure Dunkenhalgh Hotel & Spa
We loved the hotel. The staff were very friendly and nothing was too much trouble for them. Our room and bathroom were fantastic. We had everything we needed and more and it was very clean. The pool and steam rooms plus the gym were an extra bonus. Loved our stay and will definitely be back
Source: google.com