Local Reviews
In January 2022, Phil Slingsby said about Mercure Dunkenhalgh Hotel & Spa
Firstly to note is parking requires payment (thankfully not this time).
Upon checking in we were told Spa and sauna was closed apparently due to a leak?! But it has been shut for months, which was disappointing and not good enough!
ALOT of the areas of the hotel require decoration, the rooms were nice but the beds weren't very comfortable. No biscuits were left with the minimal coffee / tea trays and again minimal bath / shower items in bathroom.
In the bar in there were issues with charging drinks to the room as although it had been done at reception, it hadn't been done correctly on system??
At Breakfast the staff were friendly and food was nice but minimal.
All in all our stay was ok but definitely had better and paid less.
Upon checking in we were told Spa and sauna was closed apparently due to a leak?! But it has been shut for months, which was disappointing and not good enough!
ALOT of the areas of the hotel require decoration, the rooms were nice but the beds weren't very comfortable. No biscuits were left with the minimal coffee / tea trays and again minimal bath / shower items in bathroom.
In the bar in there were issues with charging drinks to the room as although it had been done at reception, it hadn't been done correctly on system??
At Breakfast the staff were friendly and food was nice but minimal.
All in all our stay was ok but definitely had better and paid less.
Source: google.com
In January 2022, Carol Stinton said about Mercure Dunkenhalgh Hotel & Spa
Excellent stay, visitors well catered for, very good attentive staff, would definately stay again
Source: google.com
In January 2022, marjorie wood said about Mercure Dunkenhalgh Hotel & Spa
Excellent room with good facilities. Friendly efficient staff
Source: google.com
In January 2022, Sebastian Rzadkowski said about Mercure Dunkenhalgh Hotel & Spa
Amazing place,
Source: google.com
In January 2022, Joan Halsall said about Mercure Dunkenhalgh Hotel & Spa
Staff very helpful and cheerful food good and everywhere clean lovely view from room
Source: google.com
In January 2022, Ellen Mudyiwa said about Mercure Dunkenhalgh Hotel & Spa
I asked a night before if they did birthday cakes which they said no but said would organise something on desert just to wish my husband a happy birthday which they didn't do 😥. The room was very spacious and big but in the toilet there was no soap holder. Also I couldn't increase the temperature of the water as it was luke warm. The door to the room was dirty. Staff were friendly though they disappointed me on the birthday thing
Source: google.com
In January 2022, Thomas Mcvicker said about Mercure Dunkenhalgh Hotel & Spa
Friendly staff great food excellent service really impressed with restaurant clearly well managed as staff all smiles highly recommended
Source: google.com
In January 2022, Gareth Smith said about Mercure Dunkenhalgh Hotel & Spa
Beautiful building. Polite staff and food was lovely.
Would recommend.
Would recommend.
Source: google.com
In January 2022, Carol Gritt said about Mercure Dunkenhalgh Hotel & Spa
Friendly service nice rooms. However no tea/coffee facilities in the room.
Source: google.com
In January 2022, Abdul Shahar said about Mercure Dunkenhalgh Hotel & Spa
Great place for events and weddings, beautiful castle based grounds
Source: google.com