Local Reviews
In January 2022, N S said about Mercure Dunkenhalgh Hotel & Spa
We recently stayed in the Dunkenhalgh hotel for 2 nights . The last time I had been here was for my own wedding 12 years ago so I was looking forward to the stay with some fond memories .
The building is a beautiful period hotel, however it seems like it has been run down and looking quite tired. We stayed in the exec room which is very large and has a bath and shower . The shower tray didn’t drain properly (we did inform reception but they didn’t do anything ) - quite annoying as by the end of the shower your feet were immersed in water and the next person had to wait for their shower for 5/10mins. I found the staff at reception not very friendly or helpful , when I turned up my wife had already checked in and gone to the room- it was quite a distance from reception but when I asked for some help they just said “go that way…!” Straight through a wedding party that was taking place .
The swimming pool itself is very nice but the changing rooms and toilets inside are looking dated . Breakfast was so busy and seemed to be understaffed - the selection was quite basic but adequate . Even when we asked for extra towels we had to call reception 3 times and wait ages.
The outside areas are very nice and it’s a good location for the m65 motorway.
I appreciate that it has been a tough 18 months for hotels and this is probably the result of lack of funds possibly to do all the updates and refreshes.
Overall I was a little let down and probably wouldn’t stay again.
The building is a beautiful period hotel, however it seems like it has been run down and looking quite tired. We stayed in the exec room which is very large and has a bath and shower . The shower tray didn’t drain properly (we did inform reception but they didn’t do anything ) - quite annoying as by the end of the shower your feet were immersed in water and the next person had to wait for their shower for 5/10mins. I found the staff at reception not very friendly or helpful , when I turned up my wife had already checked in and gone to the room- it was quite a distance from reception but when I asked for some help they just said “go that way…!” Straight through a wedding party that was taking place .
The swimming pool itself is very nice but the changing rooms and toilets inside are looking dated . Breakfast was so busy and seemed to be understaffed - the selection was quite basic but adequate . Even when we asked for extra towels we had to call reception 3 times and wait ages.
The outside areas are very nice and it’s a good location for the m65 motorway.
I appreciate that it has been a tough 18 months for hotels and this is probably the result of lack of funds possibly to do all the updates and refreshes.
Overall I was a little let down and probably wouldn’t stay again.
Source: google.com
In January 2022, Kriatina slapikiene said about Mercure Dunkenhalgh Hotel & Spa
Very nice place to relax
Source: google.com
In January 2022, Kelly Towers said about Mercure Dunkenhalgh Hotel & Spa
Would highly recommend. We visited today for a spa package and were impressed at the facilities and the service. The staff were amazing, warm and welcoming and we couldn’t have asked for more. Will definitely return again soon!
Source: google.com
In January 2022, Carl Patten said about Mercure Dunkenhalgh Hotel & Spa
Beautiful historic building. It looks a little tired inside but refurbishments are fixing those issues. The pool and spa are definitely worth a go. They are currently waiving the £10/day parking fee if you are a guest. (Not sure I understand why a guest would be charged anyway.....). Close to the M65.
Source: google.com
In January 2022, Carole Hardy said about Mercure Dunkenhalgh Hotel & Spa
Friendly service
Source: google.com
In January 2022, vincent brooks said about Mercure Dunkenhalgh Hotel & Spa
Hidden Gem, love it.
Source: google.com
In January 2022, Craig Anderton said about Mercure Dunkenhalgh Hotel & Spa
Really enjoyed myself
Source: google.com
In January 2022, Paul Miller said about Mercure Dunkenhalgh Hotel & Spa
Was here on a haunted weekend.
The staff where fantastic couldn't do enough for you.
Highly recommend and I will be returning.
The staff where fantastic couldn't do enough for you.
Highly recommend and I will be returning.
Source: google.com
In January 2022, David Lynch said about Mercure Dunkenhalgh Hotel & Spa
Needs money spending on it.
Source: google.com
In January 2022, Andrew Armstrong said about Mercure Dunkenhalgh Hotel & Spa
was ok
Source: google.com