Local Reviews
In April 2022, claire louisa c said about Mercure Dunkenhalgh Hotel & Spa
Problems did arise due to a disturbance with hotel guests,
However Do to staff positive attitudes they made are stay great.
Spa staff all super helpful and could not do enough for us
Olivia in the restaurant was fantastic, it was great to meet a warm kind down to earth member of staff, I hope her management take note of staff members like herself as she made us laugh and she never stopped smiling!
Rebecca on reception was really understand too! And really easy to talk to!
However Do to staff positive attitudes they made are stay great.
Spa staff all super helpful and could not do enough for us
Olivia in the restaurant was fantastic, it was great to meet a warm kind down to earth member of staff, I hope her management take note of staff members like herself as she made us laugh and she never stopped smiling!
Rebecca on reception was really understand too! And really easy to talk to!
Source: tripadvisor.co.uk
In April 2022, Smm said about Mercure Dunkenhalgh Hotel & Spa
Spent my birthday weekend here. Everyone is so nice staff are very helpful and friendly. Rooms are clean and tidy. Fridge in the room, iron , dressing gowns , safe. Liked that the bathroom mirror was heated so it didn’t steam up when showering. Flat screen tv and free Wi-Fi. Parking is free for guests you just need to register your reg. pool is nice however the spa is connected to the pool so it’s the same temperature. The restaurant is nice, food is good. Breakfast is really nice and although the English breakfast food is served to you, if you want 2 or 3 of something you just ask for it and you can toast your own bread and get your own cereal. Will definitely come here again
Source: tripadvisor.co.uk
In April 2022, Steve R said about Mercure Dunkenhalgh Hotel & Spa
Stayed for a couple of night ,lovely food, great staff,Sarah & Sarah b very attentive throughout our stay. Thankyou very much a wonderful weekend. Great deals with accommodation, food beer and wine, great value for money
Source: tripadvisor.co.uk
In April 2022, Nicola said about Mercure Dunkenhalgh Hotel & Spa
Absoutely beautiful hotel which hosted my best friends baby shower. We were in the Portrait room which was stunning. The staff couldn't do enough for us, especially Chris who was exceptional! The afternoon tea was also lovely and super yummy! Couldn't recommend enough for intimate events with family and friends. Thank you!
Source: tripadvisor.co.uk
In May 2022, Gary said about Mercure Dunkenhalgh Hotel & Spa
Great looking hotel and grounds, close to motorways which was important for us.
Reception staff were really friendly and check in efficient.
Food in the restaurant was very good and all of party enjoyed it, staff seemed overworked and not really customer faced, just wanting to get the job done.
I am a wheelchair user and the accessible room is very spacious, however, it is quite a way from reception and in need of some. tlc and refurbishment as my pictures will demonstrate
On balance it was a good stay and we would certainly stay here again when in the area.
Reception staff were really friendly and check in efficient.
Food in the restaurant was very good and all of party enjoyed it, staff seemed overworked and not really customer faced, just wanting to get the job done.
I am a wheelchair user and the accessible room is very spacious, however, it is quite a way from reception and in need of some. tlc and refurbishment as my pictures will demonstrate
On balance it was a good stay and we would certainly stay here again when in the area.
Source: tripadvisor.co.uk
In May 2022, Jason C said about Mercure Dunkenhalgh Hotel & Spa
Room was larger than expected and bathroom was great. Hot water tap gets extremely hot so be careful not to burn.
Spa area was good, we spent a while in the pool. Disappointed that the thermal area was closed without prior notice.
Breakfast was mediocre with lack of options and over cooked sausages and bacon. The service was great and always with a smile.
Staff here go above and beyond to help needs and make sure you’re getting the most out of your stay.
Would recommend
Spa area was good, we spent a while in the pool. Disappointed that the thermal area was closed without prior notice.
Breakfast was mediocre with lack of options and over cooked sausages and bacon. The service was great and always with a smile.
Staff here go above and beyond to help needs and make sure you’re getting the most out of your stay.
Would recommend
Source: tripadvisor.co.uk
In May 2022, shelleyJMANCHESTER said about Mercure Dunkenhalgh Hotel & Spa
My friend and I had an overnight stay with spa treatments, firstly what a beautiful building our room was huge and spotless . Sam in the spa looked after us and the pool with the swim up jacuzzi was fabulous. We had a gorgeous dinner best fish and chips ever with amazing service !! Lovely staff lovely trip will be back :)
Source: tripadvisor.co.uk
In May 2022, Carol said about Mercure Dunkenhalgh Hotel & Spa
This hotel is set in lovely grounds. We booked our stay directly with the hotel which proved to be better value than using any other booking site. The hotel was extremely well maintained and the staff were friendly and very efficient. A lovely clean pool area
Source: tripadvisor.co.uk
In May 2022, Inspire52837221133 said about Mercure Dunkenhalgh Hotel & Spa
Myself and my wife stayed for one night (8/5/2022.
The hotel is lovely and all the staff we came across were very friendly and helpful. A special mention to one of the waitresses Amy, very polite and friendly thank you Amy.
The food was really nice, drinks aren’t over priced.
When we checked out we had booked into the spa and we both had a massage…again all the staff in the spa were really nice and friendly.
We would recommend the hotel to anyone wanting a relaxed atmosphere in lovely surroundings. We will Definitely be back thank you.
The hotel is lovely and all the staff we came across were very friendly and helpful. A special mention to one of the waitresses Amy, very polite and friendly thank you Amy.
The food was really nice, drinks aren’t over priced.
When we checked out we had booked into the spa and we both had a massage…again all the staff in the spa were really nice and friendly.
We would recommend the hotel to anyone wanting a relaxed atmosphere in lovely surroundings. We will Definitely be back thank you.
Source: tripadvisor.co.uk
In May 2022, hondapan said about Mercure Dunkenhalgh Hotel & Spa
We stayed in this hotel last Sunday and Monday night 8/9 May 2021, in Room 107 the bed was so comfortable,hot shower, tea and coffee, and clean to its life Housekeeping 10 out of 10, the staff in the restaurant just brilliant ( Nancy) so so helpful, but the best staff member was Dawn in the bar area she was just brilliant , As a ex Guesthouse owner I wish we could have had staff like her , she needs a Managers job , Breakfast best we have had , apart from myself 😀, book this hotel you will not be disappointed Gary & Lindsay Stacey .
Source: tripadvisor.co.uk