Local Reviews
In January 2020, Mark Chamberlain said about Mercure Dunkenhalgh Hotel & Spa
Very nice place, very expensive if drinking, but always nice.
Source: google.com
In January 2020, rottenbot said about Mercure Dunkenhalgh Hotel & Spa
Nice building, lovely location, however rooms need updating, bathroom was terrible, toilet tank jumped up every time it was flushed, this was due to poor maintenance, at some time somebody had obviously spent a lot of time trying to unsuccessfully make an incompatible flush lever fit the tank, probably costing the hotel a small fortune in time!! advise for the maintenance team- just get the right part!!the overflow on the bath was loos, and had a gaping hole allowing water to escape and come through the ceiling in the corridor below, jacuzzi bath did not work (room 72) silicone was badly mouldy and also badly applied, wooden panel on Jacuzzi was pealing off leaving sharp splintery wood exposed where you would enter the bath.
restaurant - we had to queue for 20 to 25 mins because the kitchen could not keep up with the demand for bacon eggs beans etc etc, some staff working well, other walking around like zombies not knowing what to do, or noticing things like juice, croissant, eggs bacon etc had, or about to run out on the self service counter , probably why the kitchen was unable to supply on demand.
Generally needs a new maintenance team, staff training, and some money putting back into the rooms, currently the bathroom in our rooms looks like something you would find in an out of date, struggling run down B+B!
Pics,
1)Sign for Jacuzzi use
2)Overflow loos with hole behind
3)Dated and worn out non working Jacuzzi
4&5) Mouldy loos and poorly applied silicone
6)Flush handle higher than tank rim, preventing lid fitting
7&8)Tank lid resting on flush handle bar
9)panel water damaged, edges splintering
10)Lower corridor ceiling with water leaking due to Jacuzzi overflow hole
restaurant - we had to queue for 20 to 25 mins because the kitchen could not keep up with the demand for bacon eggs beans etc etc, some staff working well, other walking around like zombies not knowing what to do, or noticing things like juice, croissant, eggs bacon etc had, or about to run out on the self service counter , probably why the kitchen was unable to supply on demand.
Generally needs a new maintenance team, staff training, and some money putting back into the rooms, currently the bathroom in our rooms looks like something you would find in an out of date, struggling run down B+B!
Pics,
1)Sign for Jacuzzi use
2)Overflow loos with hole behind
3)Dated and worn out non working Jacuzzi
4&5) Mouldy loos and poorly applied silicone
6)Flush handle higher than tank rim, preventing lid fitting
7&8)Tank lid resting on flush handle bar
9)panel water damaged, edges splintering
10)Lower corridor ceiling with water leaking due to Jacuzzi overflow hole
Source: google.com
In January 2020, René Vernooij said about Mercure Dunkenhalgh Hotel & Spa
Wahnsinn !!!
Source: google.com
In January 2020, Helen Horsfield said about Mercure Dunkenhalgh Hotel & Spa
The place is stunning
Source: google.com
In January 2020, Mubeen Chopdat said about Mercure Dunkenhalgh Hotel & Spa
Booked a room for 2 nights.went in the evening & was helped with taking our luggage up to our Room which was quite a walk but has stunning views.room was nice with a classic theme but quite cold even with the heating on full.
Source: google.com
In January 2020, becky allen said about Mercure Dunkenhalgh Hotel & Spa
had a great time the spa and hotel is worth a visit
Source: google.com
In January 2020, philip morris said about Mercure Dunkenhalgh Hotel & Spa
This place is not very well signposted and we got lost getting there! Went to celebrate a wedding. Venue was OK and food was satisfactory, but nothing spectacular.
Source: google.com
In January 2020, Beverley Burns said about Mercure Dunkenhalgh Hotel & Spa
Enjoyed a lovely relaxing night away which was a present from my sister. The stay included use of spa facilities, 3 course evening meal and breakfast. Food was excellent and the staff professional and friendly
Source: google.com
In January 2020, Bob Schonewald said about Mercure Dunkenhalgh Hotel & Spa
Excellent place to stay
Source: google.com
In January 2020, Kirk Jackson said about Mercure Dunkenhalgh Hotel & Spa
this place is too up market for me I prefer down to earth
Source: google.com