Local Reviews
In July 2021, Jonny and Charlie said about Mercure Dunkenhalgh Hotel & Spa
Came here with my partner for a night away and a walk round pendle hill. The hotel is lovely, in a great location the room is great and the best shower we've ever had! The reception staff were very helpful and more than accommodating but Chris from the cameo bar was above and beyond. He couldn't have been more helpful. What a great place to stay!
Source: tripadvisor.co.uk
In July 2021, Julie N said about Mercure Dunkenhalgh Hotel & Spa
First impressions lovely. On closer inspection not so !!! Sorry. Staff in the treatment rooms absolutely faultless, patient, relaxing and caring. No complaints here at all. There was an obvious lack of staff which became more apparent as their working day progressed. The young ladies working in the restaurant area where absolutely amazing, polite, funny and they were happy to help and assist. Worth far more than they are probably paid, especially when you compare the absolute rudeness of the restaurant manager!!!!! We all have a bad day, I get that, but wow, we were there to help our best friend celebrate her hen party. We were barked at in no uncertain terms and especially at breakfast we were all told off like children - so disappointing, the lady serving up the hot breakfast was also rude, slopping food on plates like an old fashioned dinner lady. Sorry not impressed. I will not be recommending this hotel. One last thing, perhaps another look at the ladies on the reception desk might be something to do, again one very helpful others condescending and if honest a little rude
Source: tripadvisor.co.uk
In July 2021, Stewart H said about Mercure Dunkenhalgh Hotel & Spa
Tried booking this hotel through Booking.com, as far as we were aware the booking was fine until one of the group rang up to check something and the hotel said they had issues with booking.com it was sorted an their room conformed at the rate of £69 per night. She then check that all the other booking had gone through all but one had gone through ours. we rang the hotel to sort it and were told there was no booking and no issue with booking.com if we wanted to stay we could book the same room for £169 the staff member was extremely rude and obnoxious not at all helpful so my wife ended the call in disgust. I contacted the hotel through facebook and twitter but got no reply the hotels website complaints never replied hence this review wedding ruined for us early Uber home Thanks Mercure Blackburn Dunkenhalgh Hotel & Spa
Source: tripadvisor.co.uk
In July 2021, Tim P said about Mercure Dunkenhalgh Hotel & Spa
The hotel is large and the room was great - deluxe king . We got a bed , breakfast and diner package which at £95 was excellent value . However , we were disappointed with the lack of choice on the lunch and diner menus and the quality of food . To be be honest was no better than an average pub . Staff pleasant . Excellent health facilities included
Source: tripadvisor.co.uk
In July 2021, sue j said about Mercure Dunkenhalgh Hotel & Spa
Stayed at this hotel for an overnight dinner bread and breakfast deal. I must say the staff were lovely. Lauren on reception, Becca in the spa and a wonderful waiter from the bar Aziz(?). They went above and beyond and are a credit to this establishment.
Because we dinned when the football final was on last night , this might have had something to do with the quality of food, but in a nutshell dinner was awful. Example Chicken tikka Marsala which was obviously a cook in - sauce from the supermarket. Just horrible. A shame as the setting as the staff are truly wonderful.
Because we dinned when the football final was on last night , this might have had something to do with the quality of food, but in a nutshell dinner was awful. Example Chicken tikka Marsala which was obviously a cook in - sauce from the supermarket. Just horrible. A shame as the setting as the staff are truly wonderful.
Source: tripadvisor.co.uk
In July 2021, Ian S said about Mercure Dunkenhalgh Hotel & Spa
First impressions were not good. The hotel needs a good external paint job and the double glazing in one of the windows of my room had failed so it was not easy to see outside. The room itself was good with two exceptions - there was no hairdryer and despite reception saying one would be sent up it never appeared, and in addition the hot water was scalding and continued to run until quite a time after the mixer tap had been switched to cold. This is downright dangerous.
Breakfast was OK but the choice was limited and some of the food had been under the hot lights for some time.
Overall I would say it didn't warrant it's 4 star rating and I would not have stayed there if I hadn't got such a reasonable deal.
Breakfast was OK but the choice was limited and some of the food had been under the hot lights for some time.
Overall I would say it didn't warrant it's 4 star rating and I would not have stayed there if I hadn't got such a reasonable deal.
Source: tripadvisor.co.uk
In July 2021, Rosario Z said about Mercure Dunkenhalgh Hotel & Spa
We have just had a great weekend at this hotel It was on a half board offer. Food was really good The staff in the hotel were really professional and friendly. I’d like to name a few staff who were really good. Krishna in charge of the restaurant was excellent as were three of his staff Alissa, Chloe and Charlotte. We will definitely be returning
Source: tripadvisor.co.uk
In April 2026, floss143 said about Hestercombe Gardens
We had a lovely visit today, the bluebells are just coming out and look stunning. Don't miss seeing them.
Source: tripadvisor.co.uk
In April 2026, Jackie H said about Hestercombe Gardens
We loved our visit to Hestercombe today, the gardens were looking fabulous and the bluebell walk is shady, peaceful and beautiful.
We enjoyed a very nice lunch and the staff we met were polite and friendly. Well worth a visit, and the membership is really good value if you live in the area.
I visit most weeks and never get tired of going there.
We enjoyed a very nice lunch and the staff we met were polite and friendly. Well worth a visit, and the membership is really good value if you live in the area.
I visit most weeks and never get tired of going there.
Source: tripadvisor.co.uk
In April 2026, andrew c said about Hestercombe Gardens
This a very special, historic garden. Really two gardens in one, with a beautiful extensive 18th century landscape with a waterfall, a series of ponds and man-made structures and a formal section attributed to Lutyens. It's fallen on hard times due to poor visitor numbers. Well worth a visit, despite the high admission fee. Those who expect little of the shabby, rather ugly house, will not be disappointed.
Source: tripadvisor.co.uk