Accommodation in UK
Accommodation in UK
The Old Government House Hotel & Spa has a wide range of options for fine dining at any time of the day from breakfast through lunch, to afternoon tea or evening meals. Guernsey only five star hotel contains The Brasserie Restaurant overlooking private gardens and St. Peter Port Harbour, The Curry Room which is Guernsey's finest Indian restaurant, The Olive Grove which is the only restaurant in St. Peter Port with its own garden for al fresco dining with a sea view, The Centenary Bar and the Sir John Coward Lounge for drinks or afternoon tea. Adjacent to the hotel is The Crown Club where you can enjoy a light or cold meal with a wide range of alcoholic beverages while socialising with friends and colleagues in either the bar, orangery-style conservatory or outside terraces. Come visit us and discover why we were awarded two coveted rosettes by the AA for our world class cuisine.
Before I share our experience, I must stress we do prefer modern hotels, and expect five star service to be less is more and respect guests privacy. Whilst I fully appreciate Guernsey and its heritage, this hotel is very old fashioned, and is need of some serious TLC in the particular bedroom we stayed in, room 122 and the corridors to get to the rooms- Holes in the ceilings; and generally grubby. In our room, the shower had been repaired on numerous occasions, and just looked poor. There was mould under the air con unit where it was condensing onto the wall. The tea/coffee and biscuit selection was not premium, and the hairdryer was full of dust. We arrived at 9PM on the first evening, and the concierge came to show us the roomC and then stood on the balcony for too long making awkward and unnecessary conversation. I genuinely didn’t think he was going to leave at one point! The breakfast service was chaotic, and unorganised, we had to wait 20 minutes for a table as it was ‘peak time’ and whilst this was OK, if you know the peak time is between 9-10 at weekends; why not prepare for it? This was not the service I would expect nor being presented to a table with butter all over the jam selection plate and soaking wet table from being wiped over in a hurry. We ate at Lola on our second day for breakfast in town, which was fab. It sounds harsh, but we generally referred to the place as ‘Faulty Towers’ and checked out a day early to head back to London. I couldn’t bare the foisty, old smell in our room anymore! The ‘view’ from the room was tarnished by the flat roof covered in bird poo and debris. I didn’t find the service or staff helpful, we wanted to order taxis on numerous occasions and every time we were greeted by ‘you will be lucky to get one’ and just a pretty ignorant and an attitude to it. It wasn’t for us, and I wouldn’t recommend it to anyone. The outdoor swimming pool was tired, unkept, needed a good clean, and the umbrellas needed binning as were full of rust. I don’t think they are appealing to anyone under the age of 60, maybe 70, and have factored this into the experience they wish to give. One positive - the location, and again, maybe they rely on this too much? We paid a substantial amount of money for this trip, and have no issue with paying the premium where it is worth it, this certainly is not. Sorry to say but it should not be awarded as five star!
Source: tripadvisor.co.uk
Dave Criddle Travel is your independent travel agent in Taunton and Bridgwater, specialising in tailor-made holidays, cruises, escorted tours, and family getaways. With expert advice and personal service, we help you find the perfect holiday from Somerset to anywhere in the world.
Friendly and professional service at all times. Excellent knowledge of the market. Booked 2 cruises and all paperwork was comprehensively checked. Highly recommend for hassle free travel.
Source: google.com
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