The whole experience from start to finish was excellent, they couldn’t do enough to help and to get you sorted for your holiday trip with the roof box to put all those things you don’t want to put in your car.
Simply an absolutely fantastic service from start to finish dealing with these guys. With a young family this was the first time we had hired a roof box, so we were looking to hire everything (roofbox+bars+fixing). When we spoke to Nigel he was thorough in his knowledge of the products and happy to share his experience of what would be the best fit for us. Welwyn was the most cost effective we had found but it was the friendly engagement with Nigel that made us choose him. When we arrived for the fitting to the car Nigel took the time to make sure that I was aware of each step taken and the products chosen were really simple to pick up. We chose to also rent the thule Go Bags with the roofbox on Nigel's advice and this was on the money and made packing and de-packing the roofbox a painless process, which was a great plus when dealing with our young children!! With the release of lockdowns expecting soon we will be using Nigel again, and have already recommended him to our family and friends
Nigel was extremely helpful and generous in all phases of our roofbox hire. Thanks to Covid our trip had to be cancelled at the last moment but he accommodated our changed circumstances very thoughtfully. We will return!
We highly recommend using Welwyn Roofbox Hire. Excellent and thorough service with such friendly, helpful staff. Everything from the enquiry, booking, payment and fitting service was perfect. Covid safe, extremely reasonable pricing and we will definitely use the service again. Thank you.
Nigel and the team provide a great service. We had a mild panic the night before we were due to leave for holiday and Nigel provided calm advice, very diplomatically explaining it was a user error.
The product quality is excellent and the process is seamless.
This company make hiring a Roofbox as easy as it can be. The initial quotation process is simple & there is a lot of information on the website to help you choose the right equipment for your car. Prices are reasonable too. You can book your own time slot for installation & removal of Roofbox so there is no waiting time when you arrive. The people are lovely and very helpful with explanation about how to use roofbox/height of car etc. I thoroughly recommend this company.
I love Nigel's quick response when I email asking if he has a suitable roofbox for hire, I love when we arrive to pick it up we always see Nigel who's become like a friend to us! Although clearly a businessman he's also human and personable....I recommend him to all my friends and Welwyn Roofbox Hire absolutely deserve to win Best Business 2020 award.
Excellent customer service and great quality equipment to hire. Booking system is excellent, collection and drop off couldn’t have been easier. Nigel was very fast in responding to enquires for advice and guidance, this was particularly helpful and appreciated as first time hirers. I have no hesitation in recommending this company and will definitely use again.
Reply from Welwyn Roofbox Hire: Thank you for taking the time to leave such a glowing review - we genuinely appreciate it and look forward to seeing you again as and when you need the extra space!.
Found WRH last year and wish I had thought to hire roof boxes before!! The whole process of booking, delivery, collection and hire is so easy and flexible and fits around our plans & frees up valuable car space. Hiring this excellent range of boxes makes our travel so much easier & the service has been perfect the three times we’ve used the company. The tips for use are also really helpful! Thank you Nigel
Reply from Welwyn Roofbox Hire: Always a pleasure! Thank you once again for taking the time to leave your review of our service and we we look forward to seeing you again next time around. Many thanks