My family have their eyes tested at Charles Morris Opticians and I am extremely happy with the service. The reception staff are all friendly and welcoming and the opticians are very experienced. There is a good range of frames to choose from. I would definitely recommend a visit.
In January 2018, Sam N said:
A truly delightful local opticians, with a great range of products and services and friendly helpful staff!
My whole family goes to Charles Morris Opticians in Walmley and Erdington. The staff are all friendly and the shops are bright and airy. The eye examinations are thorough and not rushed and there is a wide range of frames and lenses to choose from. I have never felt pressured to buy though being given time to go away and think about it first.
I would definitely recommend having an eye test here.
In November 2017, Sam N said:
I had an eye test today with Julie and the Team and I must say they were fantastic! The service was professional, all staff are friendly and knowledgeable and everything was explained to me as we went along. I would highly recommend Charles Morris Opticians to everyone!
In November 2017, Michael F said:
Every time I go to have my eyes checked I find all staff friendly, welcoming,polite & professional.
I am writing this for my mother who is 96 years old and has very poor sight and so is unable to write it herself, the words however are hers.
Since I have been going to Charles Morris I have always been treated very kindly and time has been taken to explain everything to me and to whoever has accompanied me. They are a family business and seem to be well aware that a good reputation that has taken time to build is worth working hard to maintain and this shown in the professional but friendly way they conduct themselves. This is a great contrast to the attitude I have experienced at other establishments.
I visited Charles Morris Opticians with my son a year ago. We usually go to Vision Express but decided to try Charles Morris as it was closer to home. The optician carried out a very thorough examination which my 15 year old son commented was the best eye test he had ever had. I was so happy with the service that I now also visit Charles Morris for regular eye examinations. Such a pleasure to visit and wonderful staff who support the very experienced Opticians. I would recommend Charles Morris 100%.
My daughters have attended Charles Morris opticians for several years now. We always see Mrs Ellis and have received excellent service and a thorough examination each time. We wouldn’t use anyone else! The grandparents are now regular patients too!
As a patient for over 30 years, I can't recommend Charles Morris Optomotrists highly enough! Always extremely thorough in examination/referral; they never try to 'sell' me anything I don't need; everything is fully explained (in laymans terms). My eye health is as important to them as it is to me - something I am very grateful for. First-class service every time.
My whole family use Charles Morris Opticians in Walmley. They have been very professional and helped us out quickly when we’ve had damaged glasses, referred us to specialists and been very supportive in an attempted transition from glasses to contact lenses. I strongly recommend them!
In October 2017, Simone R said:
Very friendly, very professional and extremely helpful! Thank You!
In October 2017, Rebecca R said:
Prompt, efficient and great customer service. Recommended.
In October 2017, Amanda S said:
Eye Test - I accompanied my friend to her eye test which was done by Callum. The whole experience was well executed & Callum explained everything he was doing as he went. First class service with a smile. Lovely staff.
In October 2017, Natalie L said:
My family of 6 all have our eyes tested at Charles Morris in Walmley and Erdington. Since making the switch from a national company I wouldn't go anywhere else. The care and time taken over each of us is personal and tailored to each of our individual needs. My son was recently referred to the eye hospital after a routine test picked up an anomaly. The examination had been thorough and the optician did a great job in detecting something that could have gone unnoticed if it wasn't given the time and professionalism demonstrated. I've recommended them to so many friends, especially those with children and they have all been pleased too.
In October 2017, Richard A said:
Have been a client for 50+ years. Always an excellent & professional service. Despite moving to Warwick (from Bham) my wife and I wouldn't consider changing optometrists.
In October 2017, Rachel N said:
Fantastic caring service, not rushed and felt very relaxed. No pressure to purchase.
In October 2017, Jim G said:
I am very pleased with the service provided.I felt very comfortable in the expertise provided to ensure that I chose the correct spectacles. A very professional firm.
In October 2017, Gill S said:
Charles Morris Opticians in Walmley provide a friendly professional and efficient service. As a lifelong wearer of prescription glasses, I can honestly say I have never experienced such attention to detail. Thank you Charles Morris Opticians.