We purchased a fire from St Neots Fireplace centre in September 20, after really helpful advice from Ruth and Steve, the owners. The installation in Huntingdon was totally well organised and we are highly delighted with both the look of the new fireplace and the Trent high efficiency gas fire. Brilliant!
We then had a problem with the fire on New Year's Eve. We then wondered what the after-service would be like. An email to Steve was replied to that same evening and even on New Year's Day Steve and an gas engineer came out to sort out the problem. What amazingly good service - it's clear that Steve takes tremendous personal pride in his fires and the service he gives to customers. What more can you ask for these days - highly recommended!
In January 2020, Glenn Espie said:
Highly recommended. They know their business unlike some others in the local area.
In January 2020, Callum Hayes said:
Very nice stuff very knowledgable staff
In January 2020, D Brawn said:
Had a bad experience with another local firm, then discovered St Neots Fireplace Centre. What a difference - both Steve and Ruth were very knowledgeable, professional and courteous. They kept us informed when they said they would, Steve and electrician Stuart both turned up on time, did a first class job. Would have no hesitation in recommending.
In April 2019, Mary S said:
Steve, Ruth and the team provided a 1st class service fitting 2 wood-burners. Highly recommended.
In February 2019, Kevin S said:
Great fire fitted quickly, excellent service.
In February 2019, Ann B said:
Excellent service, on time, quick and helpful. We are so pleased with our new fire.
In January 2019, Keri . said:
Great straightforward advice, good delivery and would use again.
In January 2019, Colin Wise said:
First class service. Steve really knows his stuff his product's
In October 2018, Jane C said:
Excellent customer service received from the showroom to guys that fitted the fireplace.Highly recommend this company.
In October 2018, Caroline H said:
Would recommend without hesitation.
In September 2018, Joy G said:
Cannot fault the fire, the service - Very professional and would certainly recommend Steve and Co to anyone. 1st class!! Thank you.
In September 2018, Nuala K said:
Great service, great product, would definitely recommend.
In September 2018, Gerry P said:
Excellent service and excellent product.Thank you so much!
In September 2018, S H said:
Very happy with work carried out, polite happy staff. Thank you for your hard work.
In August 2018, Charlotte T said:
Absolutely excellent service from start to finish. Really couldn't recommend them enough, Love the overall product. Friendly and nothing was too much trouble.
In August 2018, Gary M said:
Very professional, very helpful and a great job. Thanks. 5 Stars!
In August 2018, Gill M said:
Excellent service, cant fault the service we received.
In August 2018, David T said:
Excellent, friendly professional service. Fully recommended.
In August 2018, Lindsay C said:
Extremely professional and helpful, the new fire and fireplace look marvellous.
In August 2018, Ahmet O said:
Very good service, brilliant fireplace and wife very happy. Good job.
In July 2018, Ralph W said:
Well worked with the job and anice team to deal with.
In January 2018, Michael Coulling said:
Good stock and choice, staff brilliant and knowledgeable would recommend.
In January 2018, Sarah Barnaby said:
Excellent customer service. Both Steve and Ruth are incredibly knowledgeable and went above and beyond our expectations when fitting our log burner. Would highly recommend to anyone.
In January 2018, Ian Bewick said:
I have just had a fire place and gas fire installed. All aspects from start to finish was carried out by very friendly and knowledgeable staff. The finished result is superb. I would certainly recommend this company.