I had a stove put in by another company and had nothing but problems with the smoke and chimney. I bought it off the internet & got a bloke to install it (he was supposed to be a proffesional). Then as a last resort I asked Steve to look at it for me & within 4 hours he put everything right & have had no problems since. I wish I had gone to St Neots Fireplaces 1st and it would have saved me alot of stress & money.
In January 2010, Mr & Mrs White (Sandy) said:
We searched for 6 months online and to numerous shops for our fireplace and fire, once we visited the St Neots showroom we ordered straight away and within 3 weeks had it fitted. No problems, no mess, no fuss. Brilliant service...
Having renovated rooms and houses previously finding someone to work with who is professional, works to efficient time and to a fair cost isn't always the easiest. However in Steve and St Neots Fireplace Centre you have just that. Steve and his team work hard and fast but with no attention to detail spared. We encountered a couple of unforeseen problems along the way but Steve's manner and way of working meant there were no overall hiccups - I wouldn't hesitate to recommend Steve and his team and we will be asking them to do our other chimney and wood burner next year.
In November 2009, Mrs Scarry said:
Very happy with fireplace and would recommend them. Mrs Scarry - Newport Pagnell
A pleasure to find not only a local fireplace business but also an efficient one. Ruth and Steve could not have been better. Everything from choosing the fireplace to having it fitted went like clockwork with no mess. Very happy and pleased to recommend to anyone.
We found the service provided to be excellent both pre order and post installation. One minor concern was dealt with to our complete satisfaction in both a speedy and professional manor.
Would highly recommend.
Mr & Mrs Gibbins
would like to say we had st neots fire places to supply and fit our new fireplace and can only say very happy with there personal touch and guideance from start to finish , the completed job done in a day and it looks fantastic !! just keep the workmen well watered they done great job well pleased and would recommend them again and again
Just had our new fireplace fitted it looks great, well finnished and virtually no mess to clear up afterwards.
From the beginning of our search in the showroom with so much choice and knowing not a lot about our options they were extremely helpful and honest about what would meet our needs, not trying to push more expensive options!
We then had our fireplace delivered and fitted very promptly as they took into account our impending new arrival! - not many companies would do this.
Overall a personal yet professional approach and a product and job to match. Would definately highly recommend this company to anyone.
Thank you Steve, Ruth and Co.
Alan and Tracy Kennedy
What a nice change to have a Company do a job that not only fulfills but exceeds your expectations. We had no idea what we were looking for or what we could have. They were extremely helpful and experienced in their field. A good range of products from the very simple to the more lavish and when our chosen product was fitted it was done really well and all mess made was cleared. They did exactly what they said they would do!!!
We have no hesitation at all in recommending this local Company to anyone.
Started off by shopping for a fire and surround with an internet company but having had numerous problems over delivery dates and goods severely damaged when they were finally delivered, we turned to St Neots Fireplace Centre. Here we were treated as valued customers, (how different to the internet company who took 14 days to respond to an email and whose customer service department could not be contacted by phone), we received an extremely speedy and efficient service, with our chosen fire being installed just 3 weeks from our first visit to the Centre! The installation took place quickly with no mess or fuss. The end result is that we are absolutely delighted and have no hesitation in recommending this company to everyone!
A fantastic service. Lots of choice and really good advice. Great value for money. Apart from a new fireplace which transformed our living room, you would never know they had been. No mess, no fuss. Brilliant.
Simply visited for details and got a very knowledgable young lady who was incredibly helpful, even with queries not related to stuff they sold! Went to a lot of bother with contact numbers to help us. Very good, and would not hesitate to use them when we do get round to changing our fire.
I found St Neots Fireplace Centre to be exceptionally efficient and would recommend their professionalism. Care was taken when fitting and all was left clean and tidy. Very helpful and friendly service.