I have recently purchased a new truck through A1 Autocare and was thoroughly impressed with their service.
There was none of the usual rubbish you expect to get from salesmen, just straight forward, honest advice. The people I dealt with were very easy to talk to, friendly and knowledgeable, making me feel completely at easy and not pressurised. The vehicle was ready on time and on the date agreed, with just a couple of formalities to complete before I could drive away. I run my own business and really appreciate such great service, I would have no hesitation in recommending this company to anyone.
A1 Autocare at Offord Cluny have provided me with exemplary service for all my vehicles over the past decade and I have bought from them and sold to them many vehicles during this period. However this week they excelled themselves in the manner in which they helped me in an emergency. My current vehicle, a LandRover Discovery, chaffed a fuel line which spurted out fuel under pressure. I rang them immediately and they were happy for me to bring the vehicle to them straight away. They provided me with a courtesy car. Later in the day they advised that they had dropped the fuel tank and identified the broken fuel line above the tank. The replacement part was ordered and fitted the next day. All fuel lines above the tank were insulated to prevent this happening again. They definitely deserve a 5 Star rating for customer satisfaction in my opinion.
The proprietors have always been honest with me, explaining what the problems have been and advising what repair works have to be carried out without any flannel. Their labour charge rates are reasonable compared to other garages and the work is always first class. With regard to the sales side they are fair with trade in prices and their sales cars are always very well prepared and presented. I have bought three cars from them over the last few years and have had no trouble with any of them. They have serviced all my cars and other family cars to a high standard. They are in my opinion the Best of the Best.
On Saturday I drove away from A1 Car Sales in my new (used) car, feeling very pleased with the helpful advice and service I'd received from Richard, and reassured that I'd bought a reliable car. Buying a used car on a restricted budget and without much mechanical knowledge can be stressful, but I can recommend this friendly local company.
The most honest, trustworthy and reliable garage I have ever taken my car into. Always friendly and helpful staff and very fair pricing. Would never take my car anywhere else now. Have taken my car in numerous times now for various problems and most recently an mot. I couldn't fault them at all especially after the trouble I went through with another garage for the mot! Would recommend this garage to anyone and everyone in and surrounding the local area.
Fantastic service as always from A1 Autocare, especially Richard and Martin (?) They fitted my car in last min and not only collected the car for me as I was away with work but they also dropped it off once the work was complete. They always advise of costs before doing any work. Very trustworthy and reliable. Fantastic team and service
Fantastic company with the most reliable, honest and friendly mechanics I have ever had the pleasure of meeting. Was recommended them by the father of one of the owners when he retired. All the family take their cars there now for MOTs, services etc and cannot fault them. Only today I took my car (just bought from them) to get the alarm disabled - it took a good 45mins or so to be done but they wouldn't take a penny off me! Will always go back to them and recommend them highly to everyone. Thank you to everyone at A1 Autocare for taking such good care - it is really appreciated.
We are really pleased with the quality of the work and your pricing is good value too. It’s a pleasure to deal with an outfit that knows what they are doing and doesn’t invent jobs to fleece the customer. We will certainly be happy to use you again and I would have no hesitation in recommending your services to others. Nice people to deal with too.
I visited A1 auto are for the first time this week. I had an advisory come up on my mot for corroded brake pipes & thought I'd better get it checked out. They offered to look there & then and after a short time, reported back that it was just surface rust, which they removed and that there were no safety issues. They also checked all the other points on the advisory and didn't charge me a penny! This tells me a lot about their honesty and trustworthiness. I shall definitely be using them in the future.
i bought a used car just over a month ago and four minor problems came to light.i called A1 and arranged for the car to go in.the car was fixed no problem.really recomend this garage,very helpful friendly and approachable.richard.
I would like to say how happy i am with the service i received from A1 Autocare especially Richard Perry. I purchased a car back in august with 12 months warranty and it has just needed an expensive fix at a main dealer Richard and A1 Autocare paid the full limit of the warranty (£400) which was most helpful. I would definitely use and recomend in the future.
I brought a vehicle from A1 Autocare just under a week ago. They were brilliant from start to finish. Had to take it back this week for a little repair and yet again they have been brilliant.
I would most defiantly recommend this company to anyone. customer service has been amazing!
In October 2012, Steve B said:
Excellent customer service its a normal accolade that I would put with a garage - but these guys are different. went the extra mile to resolved the issue immediately allowing me to continue with my work. I would recommend these guys to anyone!
In May 2012, Mark Wooton said:
I had my towbar & superchip done on my new Transporter, whar a lovely job, great service from start to finish. Would highly recommend.
After receiving a quote from Marshall Peugeot in Peterborough for work to be carried out on my car which was in excess of £700 I called A1 Autocare, I was asked to bring my car in for inspection. I took the car in that day, my car was inspected whilst I waited. A1 Autocare quoted me £63.00 (including labour & vat) for the work that was required to get my car through its MOT. With other work needed, but not urgent, this other work would only cost £80.00 all inc, I was under no pressue to have the work carried out immedialty. The MOT work was carried out a few days later and I couldnt be more happier with the service I received. A great company, friendly professional service and prices that dont take your breath away!
A1 autos have just fitted four new tyres on my car. The service was excellent as normal. Dropped the car off the night before and picked it up the following day as agreed. Highly recommended will always use them for all of my work.
I use A1 autocare for all my car repairs, servicing and MOTs. Very impressive service. Friendly and approachable staff who don't charge the earth. Even with quite an old car they still manage to have it running smoothly and reliably. Wouldn't take my car to anyone else.
I had my E39 530D superchipped yesterday at A1 autocare, their service was so good I decided to come on here and let others know.
The performance difference is extremely noticeable and well worth the money, the car does not shake now when idle and is just generally a nicer car to drive! Richard (I believe he is the owner) was very chatty and is also a fellow BMW fan, he even replaced a bulb for me free of charge!
Lovely friendly service, free Tea and Coffee while you wait!