Local Reviews
In April 2019, Dianne Chamberlain said about Howden Insurance
I have been using A-Plan for my caravan insurance for years. The staff when you telephone are helpful and adjust the policy to meet your needs with no hassle. Good value.
Source: trustpilot.com
In April 2019, Mrs Wilson said about Howden Insurance
Always very helpful and polite
Source: trustpilot.com
In April 2019, edward calway said about Howden Insurance
Very helpful and professional
Source: trustpilot.com
In April 2019, Mr Searson said about Howden Insurance
very good service and quick to achieve my requests
Source: trustpilot.com
In April 2019, David said about Howden Insurance
Great service,very helpful advice on the available policies and best value.
Source: trustpilot.com
In April 2019, Leonard .Martin said about Howden Insurance
I have been with them for a few years now and I can't say anything negative against them they are quick to sort out any problems . Also they are excellent on any claims . Thanks Mr L MARTIN.
Source: trustpilot.com
In April 2019, Mr Swannell said about Howden Insurance
Excellent service
Source: trustpilot.com
In April 2019, Rebecca Johnson said about Howden Insurance
We have used A plan over many years for all our car insurance needs. They seek out good prices with reputable insurers and are very reliable and efficient. I have no hesitation in recommending them.
Source: trustpilot.com
In April 2019, Danielle Stewart said about Howden Insurance
I went to A Plan because I was fed up with escalating home insurance costs and confusing and time consuming internet price comparison sites. Our house is big and old and quirky, which doesn't fit with internet insurance providers view of the world. At A-Plan, Archie Brinton was assigned to me and straight away I felt like I had stepped back about 40 years, to a time when nothing was too much trouble, the customer was always valued, service came before profit and true professionals still existed! Through a series of calls, Archie found a fantastic deal for me, almost halving my buildings and contents insurance cost for no loss of cover...in fact, I have now got increased cover on contents!
Archie was not actually alive 40 years ago...I am not even sure if his dad would have been either - and yet his calm and reassuring manner is something you would expect from someone three times his age!
The business as a whole seems great too. Archie referred to his boss when really unusual matters arose - she responded immediately with intelligence and professionalism.
Overall I cannot recommend this company enough! Forget Compare the Market - save a lot more money by getting yourself a real old fashioned insurance broker, with knowledge, grace and style!
Archie was not actually alive 40 years ago...I am not even sure if his dad would have been either - and yet his calm and reassuring manner is something you would expect from someone three times his age!
The business as a whole seems great too. Archie referred to his boss when really unusual matters arose - she responded immediately with intelligence and professionalism.
Overall I cannot recommend this company enough! Forget Compare the Market - save a lot more money by getting yourself a real old fashioned insurance broker, with knowledge, grace and style!
Source: trustpilot.com
In April 2019, Chris said about Howden Insurance
I wrote a review of this company based on my experiences, but mainly prompted by one experience which I subsequently described. I have since been contacted by the branch manager, Lottie, who I feel has a genuine passion and desire to provide a good service, and we discussed at some length my experience(s) from which I reached the following conclusions
1. My insurance costs were marginally lower than I had been paying before....perception trumps reality.
2. You can't please all the people all the time, what seems to work for a great many of A plan's customers may not be suited to me.
3. Leave 24hrs before writing a review. While I recounted accurately my experience it was one event, and while it still happened, may not be an accurate reflection overall.
I have added this update based on the fact that I was suitably impressed with the the commitment to service of the branch manager that I felt some balance was appropriate.
1. My insurance costs were marginally lower than I had been paying before....perception trumps reality.
2. You can't please all the people all the time, what seems to work for a great many of A plan's customers may not be suited to me.
3. Leave 24hrs before writing a review. While I recounted accurately my experience it was one event, and while it still happened, may not be an accurate reflection overall.
I have added this update based on the fact that I was suitably impressed with the the commitment to service of the branch manager that I felt some balance was appropriate.
Source: trustpilot.com