Local Reviews
In August 2025, Nigel said about Howden Insurance
All very helpfull
Source: trustpilot.com
In August 2025, Roy Boddy said about Howden Insurance
Really prompt, helpful customer service addressing all of our questions and fairly unique needs. And great value too
Source: trustpilot.com
In August 2025, Michael Graham said about Howden Insurance
Very helpful and easy to talk with seem very experienced and competitive on pricing haven’t had any untoward happening hopefully won’t that’s when you find out how good you’re insurance is fingers crossed I don’t have to worry about it,so far so good.
Source: trustpilot.com
In August 2025, Hugh said about Howden Insurance
Very easy to set up policy - went out of their way to find the best policies and very helpful. Spoke directly with them on the phone.
Source: trustpilot.com
In August 2025, Customer said about Howden Insurance
Thomas Houlding-Strachan,Was very helpful finding the right insurance for my needs
Source: trustpilot.com
In August 2025, John Hammond said about Howden Insurance
Called back when said they would. Lewis was very helpful and contacted insurers to get answers to our queries. Amended policy to cover our needs.
Source: trustpilot.com
In August 2025, Caterina Durston said about Howden Insurance
Helpful staff. And phones manned by knowledgeable people
Source: trustpilot.com
In August 2025, Graeme Keeling said about Howden Insurance
Good service from a high street broker. Alexandra knew her stuff and secured me a reasonable deal for my vehicle insurance.
Source: trustpilot.com
In August 2025, Pat said about Howden Insurance
A pleasant experience going into the offices to talk through house insurance options and then being able to confirm on the phone with someone I had met in person
Source: trustpilot.com
In August 2025, Joshua Burkett said about Howden Insurance
Arrived early, was granted access into the building and the lady on the front desk, I did not catch her name, was politeful and very helpful, she basically pre-screened myself and got my details, then another 2 members of staff turned up and they was also courteous and polite.
I was then assigned to Darcie, who took further information and my case was slightly bespoke but she made light work of the situation and she was very polite and down to earth, made the conversation effortless and had some friendly banter too :)
Overall I am used to speaking to cold people over the phone/everything automated via computers and instant quotes but this time round it was better to have a real life person tailor a quote to your requirements and met expecectations.
For this reason I would personally recommend Howden/Sutton Coldfield Branch and would bring my custom back to them, as I need to do a business insurance policy soon and will for sure email Darcie to get this sorted.
Overall all staff I met at the branch today was A1 and as mentioned above, highly recommend Howden/Darcie who was fantastic.
Thanks again!
I was then assigned to Darcie, who took further information and my case was slightly bespoke but she made light work of the situation and she was very polite and down to earth, made the conversation effortless and had some friendly banter too :)
Overall I am used to speaking to cold people over the phone/everything automated via computers and instant quotes but this time round it was better to have a real life person tailor a quote to your requirements and met expecectations.
For this reason I would personally recommend Howden/Sutton Coldfield Branch and would bring my custom back to them, as I need to do a business insurance policy soon and will for sure email Darcie to get this sorted.
Overall all staff I met at the branch today was A1 and as mentioned above, highly recommend Howden/Darcie who was fantastic.
Thanks again!
Source: trustpilot.com