Local Reviews
In September 2020, Mr A Payne said about Howden Insurance
Thomas Houlding of Bournemouth A Plan Office was really helpful and polite dealing with our Van Insurance Renewal. He rang back as promised. Great Service as always
Source: trustpilot.com
In September 2020, Darren Andrews said about Howden Insurance
Quick efficient, James Jollie was very clear and dealt with my case which wasn’t straight forward and made it all very easy for me
Source: trustpilot.com
In September 2020, Sean Cadwallader said about Howden Insurance
Thanks to Tom Houlding for helping navigate through getting a comprehensive insurance plan at a fair market value. Easy to deal with, knowledge and pragmatic.
Source: trustpilot.com
In September 2020, The Royals said about Howden Insurance
Lauren Serrano Burke at Bournemouth was very helpful and polite. Efficiently completing my renewal.
Source: trustpilot.com
In September 2020, Daniel Coleman said about Howden Insurance
Shehan was fantastic. Listened to what I thought was important. Suggested extras he thought would be a good fit which I wouldn't have considered myself. Took me through 2 quotes and explained the difference between them. I hope A-Plan are as comprehensive if in the unfortunate event that I have to claim are as helpful. Am going to use them for other quotes for insurance
Source: trustpilot.com
In September 2020, Nadia said about Howden Insurance
Thomas was very thorough and explained everything clearly making sure I understood what was best for me.
Source: trustpilot.com
In September 2020, Dean Walters said about Howden Insurance
Very good service
Competitive prices
Dealt with them for years
And expect to use them in
future pleasant to deal with
5 stars to them
Competitive prices
Dealt with them for years
And expect to use them in
future pleasant to deal with
5 stars to them
Source: trustpilot.com
In September 2020, Nikki said about Howden Insurance
Several years ago Aplan were fantastic when helping with my claim after a crash. There insurance went up after this and they couldn’t insure me for a reasonable price. This year I was able to go back to them and was really pleased. Unfortunately I was lied to on the phone, I had told the man I spoke to I was hoping to get a new car before Christmas so would need to change the car before the end of my year. I was told it would transfer over and so would my motor legal cover and car insurance. This didn’t happen I was also told it would so up by £100-£200 maximum. When I called I was told it would be going up by £600. Meaning with the money I had already paid they expected over £900 for a 28 year old to be insured on a Corsa. I have cancelled and gone with another company for £460 and had to take out more breakdown and motor legal. I have now lost money and had to pay £30 cancellation fee. Needless to say a lesson has been learnt the bridge has been burnt and I will never be returning.
‘After this review the sales manager Dan phoned and was very apologetic and gave the £30 cancellation free back to me, it was in my bank within 30 minutes which I think is very good service He was very polite and dealt with the situation very well.’ 😊
‘After this review the sales manager Dan phoned and was very apologetic and gave the £30 cancellation free back to me, it was in my bank within 30 minutes which I think is very good service He was very polite and dealt with the situation very well.’ 😊
Source: trustpilot.com
In September 2020, Aimee Grant-Coker said about Howden Insurance
I have insured my car with A-Plan (Dunstable branch) for the last few years. I used to spend ages looking on different comparison sites for the best price & found it really confusing trying to understand the different levels of cover, however this is all dealt with by A-Plan during one very quick phone call. They explain everything completely clearly so that I understand everything & I know I am getting the best value for money along with the best customer experience. Even when I have needed to make changes to my policy it has been so simple & quick to do.
My family now also insure their cars through A-Plan & have always had a fantastic service, especially recently after somebody hit & damaged my brothers' car (only 2 weeks after he got it!). We had also recently suffered a family bereavement so stress levels were extremely high, but A-Plan were brilliant - They made sure that everything was resolved as quickly as possible, kept us up-to-date & provided my brother with a curtesy car the next day.
A special mention to Elle who is our point of contact at this branch. She is absolutely bang on - Friendly, proactive, efficient, informative, knowledgeable... I could go on! Thanks so much for all of your help Elle, we really appreciate it.
My family now also insure their cars through A-Plan & have always had a fantastic service, especially recently after somebody hit & damaged my brothers' car (only 2 weeks after he got it!). We had also recently suffered a family bereavement so stress levels were extremely high, but A-Plan were brilliant - They made sure that everything was resolved as quickly as possible, kept us up-to-date & provided my brother with a curtesy car the next day.
A special mention to Elle who is our point of contact at this branch. She is absolutely bang on - Friendly, proactive, efficient, informative, knowledgeable... I could go on! Thanks so much for all of your help Elle, we really appreciate it.
Source: trustpilot.com
In October 2020, Lucy Swan said about Howden Insurance
Very unhelpful about a multi trip travel Insurance policy I took out with them in December 2019 at the cost of £150.00. Obviously I haven’t been able to use it. Other travel Insurance companies have been offering a refund or an extension neither of which A plan ( Sunworld is the Insurer) have offered me. There explanation being I could travel to other countries ( I can’t actually as the foreign office advise is not to travel) or to use in the UK. I don’t need travel insurance in the uk!
Source: trustpilot.com