Local Reviews
In September 2020, Dean Walters said about Howden Insurance
Very good service
Competitive prices
Dealt with them for years
And expect to use them in
future pleasant to deal with
5 stars to them
Competitive prices
Dealt with them for years
And expect to use them in
future pleasant to deal with
5 stars to them
Source: trustpilot.com
In September 2020, Nikki said about Howden Insurance
Several years ago Aplan were fantastic when helping with my claim after a crash. There insurance went up after this and they couldn’t insure me for a reasonable price. This year I was able to go back to them and was really pleased. Unfortunately I was lied to on the phone, I had told the man I spoke to I was hoping to get a new car before Christmas so would need to change the car before the end of my year. I was told it would transfer over and so would my motor legal cover and car insurance. This didn’t happen I was also told it would so up by £100-£200 maximum. When I called I was told it would be going up by £600. Meaning with the money I had already paid they expected over £900 for a 28 year old to be insured on a Corsa. I have cancelled and gone with another company for £460 and had to take out more breakdown and motor legal. I have now lost money and had to pay £30 cancellation fee. Needless to say a lesson has been learnt the bridge has been burnt and I will never be returning.
‘After this review the sales manager Dan phoned and was very apologetic and gave the £30 cancellation free back to me, it was in my bank within 30 minutes which I think is very good service He was very polite and dealt with the situation very well.’ 😊
‘After this review the sales manager Dan phoned and was very apologetic and gave the £30 cancellation free back to me, it was in my bank within 30 minutes which I think is very good service He was very polite and dealt with the situation very well.’ 😊
Source: trustpilot.com
In September 2020, Aimee Grant-Coker said about Howden Insurance
I have insured my car with A-Plan (Dunstable branch) for the last few years. I used to spend ages looking on different comparison sites for the best price & found it really confusing trying to understand the different levels of cover, however this is all dealt with by A-Plan during one very quick phone call. They explain everything completely clearly so that I understand everything & I know I am getting the best value for money along with the best customer experience. Even when I have needed to make changes to my policy it has been so simple & quick to do.
My family now also insure their cars through A-Plan & have always had a fantastic service, especially recently after somebody hit & damaged my brothers' car (only 2 weeks after he got it!). We had also recently suffered a family bereavement so stress levels were extremely high, but A-Plan were brilliant - They made sure that everything was resolved as quickly as possible, kept us up-to-date & provided my brother with a curtesy car the next day.
A special mention to Elle who is our point of contact at this branch. She is absolutely bang on - Friendly, proactive, efficient, informative, knowledgeable... I could go on! Thanks so much for all of your help Elle, we really appreciate it.
My family now also insure their cars through A-Plan & have always had a fantastic service, especially recently after somebody hit & damaged my brothers' car (only 2 weeks after he got it!). We had also recently suffered a family bereavement so stress levels were extremely high, but A-Plan were brilliant - They made sure that everything was resolved as quickly as possible, kept us up-to-date & provided my brother with a curtesy car the next day.
A special mention to Elle who is our point of contact at this branch. She is absolutely bang on - Friendly, proactive, efficient, informative, knowledgeable... I could go on! Thanks so much for all of your help Elle, we really appreciate it.
Source: trustpilot.com
In October 2020, Lucy Swan said about Howden Insurance
Very unhelpful about a multi trip travel Insurance policy I took out with them in December 2019 at the cost of £150.00. Obviously I haven’t been able to use it. Other travel Insurance companies have been offering a refund or an extension neither of which A plan ( Sunworld is the Insurer) have offered me. There explanation being I could travel to other countries ( I can’t actually as the foreign office advise is not to travel) or to use in the UK. I don’t need travel insurance in the uk!
Source: trustpilot.com
In October 2020, Andy Blackett said about Howden Insurance
I've dealt with A-Plan over the years and have found them to be very experienced and knowledgeable when it comes to business contents and vehicle insurance.
My most recent dealings were with Errol at the Shirley branch, an absolute gent who explained every facet of our new policy thoroughly and in "plain english" when required.
I cannot recommend A-Plan enough - keep up the good work Errol!
Andy | Engraving Studios
My most recent dealings were with Errol at the Shirley branch, an absolute gent who explained every facet of our new policy thoroughly and in "plain english" when required.
I cannot recommend A-Plan enough - keep up the good work Errol!
Andy | Engraving Studios
Source: trustpilot.com
In October 2020, Joanne said about Howden Insurance
have insured my car with A-Plan (Guildford branch) now for the last three years. This has saved me so much time as i know that I used to spend ages looking on different comparison sites for the best price but i know that A Plan do this for me and find the best policy for me in a quick call. Also Edward contacted me in a timely way to schedule my new policy. Everything is explained clearly. Thank you so much
Source: trustpilot.com
In October 2020, Harriet Odamtten said about Howden Insurance
Adam Billings has been absolutely amazing in handling our issue and was very polite and professional in helping us with our situation and in solving it promptly for us. We are most grateful we got him on the phone to be of help to us and to tell the truth we one bunch of happy customers. Thanks very much Adam and it was really good doing business with you.
Source: trustpilot.com
In October 2020, Leslie Forster said about Howden Insurance
This was the 1st time we had used the services of A-Plan Insurance,but it certainly won't be the last. The service given by Madeleine Puddy at the Bournemouth branch was excellent & her attention to detail 1st rate. I would recommend them to any one looking for insurance.
Source: trustpilot.com
In October 2020, Karen said about Howden Insurance
Took out car insurance with Aplan because of their helpful friendly staff, ended up insuring 3 cars & 2 houses with them. After a recent non fault car accident Ellie has been an absolute star sorting everything out & making what has been an upsetting time so much easier, would highly recommend Aplan not just on price ,but their lovely efficient staff too
Source: trustpilot.com
In October 2020, Mr Anthony Marshall said about Howden Insurance
I have dealt with Tommy Woolway at A - Plan Insurance, Parkstone for a number of years now and His Level's of Service Patience and Understanding throughout are and have Always been Exceptional.!!
2020 has been and indeed still is a very very challenging year and with No real sign's of anything changing for the good in the immediate future -- Tommy has been an absolute "Rock" to our Family Business with Advice Guidance and Empathy in abundance.
I thank Tommy very sincerely and gratefully for all of His assistance and also A - Plan Insurance @ Parkstone for employing Him and allowing the Real Tommy to shine through in His working life every day.!!
Absolutely Marvellous.!!
Just do what you do Tommy.!?!
Tony M.
🚖🚐🚖🚐🚖🚐🚖🚐🚖
2020 has been and indeed still is a very very challenging year and with No real sign's of anything changing for the good in the immediate future -- Tommy has been an absolute "Rock" to our Family Business with Advice Guidance and Empathy in abundance.
I thank Tommy very sincerely and gratefully for all of His assistance and also A - Plan Insurance @ Parkstone for employing Him and allowing the Real Tommy to shine through in His working life every day.!!
Absolutely Marvellous.!!
Just do what you do Tommy.!?!
Tony M.
🚖🚐🚖🚐🚖🚐🚖🚐🚖
Source: trustpilot.com