I've had my kitchen fitted over a couple of years ago and it still looks new today, I don't really do reviews but I was and still so impressed with this company, I had a couple of problems with white goods deliveries, fridge freezer/ washer etc not being the size and make i ordered, Katrina Kitchens did their absolute best to work around and on one occasion change a complete unit as the fridge freezer didn't fit.
They're lovely to work with and nothing is to much bother, they even left it pot of touch up paint which has come in so handy.
I'm just sorry it's taken so long to write this.
I would highly recommend this company.
Thank you for being so lovely and patient with me.
From design to fitting, we have had the best experience. Amber is a breath of fresh air, full of ideas but listens carefully to the brief. The quality is excellent and superb value for money in my opinion. Fitting was quick and efficient by Sam accompanied by Katrina.
Reply from Katrina Kitchens: Thank you so much for taking the time to leave such kind words, it’s hugely appreciated. It was a pleasure working with you, I’m really pleased you are happy with the finished result, Amber.
In October 2020, chiles cartwright said:
Luxury Kitchens at affordable prices . Completely bespoke and individual . Made to meet your dream kitchen . Designed built and fitted. A family firm with a personal touch.
Amber and the team at Katrina Kitchens have done an amazing job on our new kitchen, Amber liaised with our builder and architerct to work together on an extenstion to our Home. Every step of the way we were supported by the team and nothing was too much trouble, I liked the no rush approach and I am glad to admit I lent on Ambers experience quite a bit in our decision making. All the visuals were drawn up promptly, amends were drafted and Amber keyed in with our builder so the fitters were able to install the kitchen as soon as the builders had laid the tiles. The fitting team were nothing short of professional, again nothing was too much and the after service has been prompt and accommodating as the final touches were added. I wanted Katrina Kitchens to do our project because I wanted a solid wood, hand crafted and locally sourced company with personal touch, and they delivered just that. Thank you Amber and guys.
We absolutely love our new kitchen! Katrina, Amber and Sam are a lovely team and have transformed our little cottage kitchen. We loved being able to get the most out of the small space we had using a timeless, quality design! It was so lovely being able to support a great local business and they even managed to make sure we had it fitted in time for Christmas to! We would definitely recommend to anyone. Thank you again, Kate & John x
We had an awkward space in an old part of the house, with a completely redesigned layout request and not one part phased Katrina kitchens. Amber and the team made the whole process stress free and achievable and were on hand and accessible for any quick queries or changes that might have cropped up during the building work. We spent time together designing the right items to maximise the storage and workspace needed and their expertise was evident and advice was invaluable. We are delighted with Katrina Kitchen’s, we have an outstanding bespoke solid wood kitchen, in exactly the styles and colours we wanted. It’s stunning and a really light and family friendly space. We can’t recommend this company highly enough and we will look to them for bespoke furniture items in the future.
After thinking for a long time as who to go to for my kitchen and wanting a quality wooden one. From first visit to showroom through to design and installation nothing has been too much trouble for Katrina and Sam. A lovely bespoke quality kitchen. Cannot recommend Katrina, Sam and Amber enough. Will be visiting again in the future for other pieces to add to my home. A visit to the showroom at Prees is highly recommended.
I can't praise this company enough, from design through to installation and after care service we have been delighted. Lots of time was spent on the design and no question was left unanswered. Before production all details were checked and confirmed. Insulation was extremely professional, clean and no request was to much. The team of tradesmen produced a kitchen that we have had fantastic reactions to. I would have no hesitation in recommending this company if you want a truly beautiful and impressive kitchen this is the company for you.
Thank you Katrina, Amber and Sam at Katrina Kitchens! We wanted a wooden kitchen and did not really know exactly what style etc we wanted. After meeting Katrina and Amber they helped us tremendously with our final choice. The result is the most fantastic bespoke kitchen. It is pure quality, and the most precise and expert fitting by Sam that you could have. To say we are very pleased is an understatement. A great kitchen and lovely people to deal with. PAULINE & PETER
Amber Furniture designed and custom made wardrobes for me. The design was excellent with expert advice helping me achieve the best wardrobes for the space.
Sam fitted them with superb attention to detail. The service from Amber and Sam from start to finish was brilliant and I recommend them highly.
We cannot fault Katrina kitchens at all. We received a completely bespoke design which we are 100% happy with.
Katrina was extremely knowledgeable and had ideas that we had never considered. She was very flexible with her service, especially when it came to us changing our minds about different aspects! The design and installation was very timely and extremely professional.
In terms of price, we were very satisfied and in comparison to other "big name retailers" were more than comparable, especially as the units were all solid wood and custom made to our exact requirements.
We always try and use independent local businesses where possible and would not hesitate in recommending Katrina Kitchens.
We have had a beautiful custom kitchen from katerina and various pieces of bespoke furniture over the past 10 years we couldn't be happier with the quality and the customer service from Katrina and amber a great family team,
Nothing is to much trouble, every detail was exact to our request there products are to a high quality We would shop any where else for solid custom furniture
Very reasonable prices.
Katrina, Amber and Sam are trustworthy, honourable and totally professional. We now have a beautiful, all wood bespoke kitchen which perfectly suits our cottage and looks stunning. We are thrilled with it. Katrina and Amber took great care to ensure that they produced exactly what we wanted with regards to planning, design and details, offering guidance and ideas where needed. Nothing was too much trouble. Sam worked quickly and to a high standard to fit everything perfectly, despite our 'quirky' walls and floor. I would thoroughly recommend them to anyone who wants a high quality kitchen made out of real wood, at both a realistic and affordable price.
My father needed a bespoke kitchen fitted that would be in character in a 16th century house, and Katrina Kitchens provided an outstanding kitchen, which was fitted to a extremely high standard by Sam. The experience was completely stress free, friendly and fully supportive throughout. I would recommend to any friends and family.
I am absolutely delighted with my new kitchen. Katrina provides a fully bespoke service at a very competitive price so that I was able to afford exactly what I wanted without the constraint of standard unit sizes. The extra bonus is being able to order matching pieces , in my case a kitchen dresser. There were a couple of glitches after installation, but these were dealt with quickly and efficiently. I would recomment Katrina's Kitchens unreservedly.
We highly reccomend katrinas kitchens ....fantastic service from katrina designing our kitchen to the kitchen being installed .. brilliant service , staff and craftsmanship.. fantastic quality to our bespoke kitchen .. fantastic friendly family run business .. highly reccomend .. ***** service ☺
We've recently fully renovated our kitchen. The service from Katrina and Amber was first class from the very first meeting. They had great ideas in terms of design, colors, unit configuration etc. and incorporated all of our thoughts as a priority. The quality of the kitchen is fantastic! Fitting was remarkably quick and the workmanship was excellent! Incredibly flexible to any last minute changes and any questions we had were always positively welcomed. Would highly recommend for anyone looking to freshen up their homes.
Katrina and Amber are amazing, the energy and attention to detail they put in to make sure you get the perfect kitchen is unrivalled. Sam, the fitter, works like a whirlwind and I couldn’t have been happier with our final kitchen
Just wanted to say what fantastic service I had when having a kitchen design by Katrina, nothing was to much trouble and spent a lot of time with me, I will definitely be telling everyone about this wonderful family run business.
We have a beautiful reclaimed pine kitchen with granite tops purchased from a wonderful business! What delightful, honest and truly professional people to work with. Katrina was amazing with her suggestions and design. Sam did a brilliant job with the fitting and Amber was there for any extra needs. All done and fitted to suit us. I can sincerely recommend them.
We purchased a large double larder from Amber about 2 years ago, which was kept in storage until we finished our kitchen renovation about 18 months ago. We had been absolutely delighted with the larder and the service we got from Amber with the purchase was second to none. We had bought lots of items over the years and had always been pleased , hence our last larder purchase.
Unfortunately, one of the chrome hinges snapped/broke, about 4 months ago, which was not a problem, as we understand things like this can happen. I initially searched on line for a replacement but couldn’t find one. I phoned the shop for help and after visiting the shop I was given a replacement gun metal hinge to use temporarily as Katrina explained that they didn’t have any chrome hinges in stock. Katrina pointed out to me that I wouldn’t be able to get a replacement hinge in the UK from anywhere else as they are the only shop that as has this type of hinge supplied to them. so I was totally reliant on them finding a chrome replacement, else I would have to replace all 8 hinges. Katrina told me that she would call me when she had the replacement hinge. We never received a call as promised but we were not concerned as we knew we could pop in and pick one up if we were near the shop.
Yesterday another hinge snapped/broke. We phoned the shop and my wife initially spoke with Katrina, politely explaining the situation but handed the phone to me as she found Katrina’s tone snappy and arrogant. I also received a very rude encounter with Katrina, which I did not let get the better of me. Katrina, said she would check to see if she got one and would call me, which is what she did to inform me that she had found just one chrome hinge.
The crux of my dissatisfaction is that near the end of the call, Katrina asked me how how many hinges would I need and mentioned that I most probably would need a few, especially as 2 had now broken. she abruptly asked why would I need more than 1 hinge, if there are no more broken. I said that due 2 hinges already braking in the last 2 years they may be inferior. Well, the response I received was absolutely disgusting. Katrina, said , I suggest that you go and buy new hinges from somewhere else and that she would keep that her hinge to herself the call ended.
Our house is full of purchases from over the last 30 years from the shop and we have always had a great buying experience. This after service has flattened me and totally turned my views. So rude and totally unprofessional.
Reply from Emma R: From Katrina Kitchens: "I am sorry Mr W found my tone rude. As always I did everything within my power to provide Mr W with the chrome hinge he required, I returned his call immediately and offered to post the hinge he had requested to his home address free of charge. He then demanded several hinges (which I did not have), telling me the hinges were inferior (obviously not as he has furniture that he purchased from me over 30 years ago). I had to draw the conversation to a close as he had become very aggressive, in spite of this I still wished him a good day. Kind Regards Katrina"
Thank you once again to katrina and Amber for supplying me with a new additional piece to my kitchen which has been fitted around 5 years now. this is a lovely family run bussiness and offers competative...