Brookside Garden Machine Centre

5/5 based on 33 reviews
Latest Reviews
Bought a Lawnmower from there after travelling from Winsford, Cheshire solely on the reviews. Not overly happy with local garden machinery outlets and their "Cheshire Elite" prices.

Found Brookside GM to be very informatie, reasonable and helpful in lifting it into the back of the car with me. Will certaily make the journey again when I'm needing somethink else for the garden.
google.com
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Put chain saw in for repair very helpful people very informative
google.com
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So refreshing!! It's rare to find a place like this. Honest, very knowledgeable tells it as it is. Chris has provided my son with EGO mower, Strimmer and leaf blower and a Masport Rotarola. All are top quality products the service is 2nd to none.
Thank you Chris
google.com
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Brilliant, very helpful.
google.com
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Great service from Chris and his staff. Always do there best and ride on is like new again after they have serviced it. Would highly recommend
google.com
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Excellent advice and service. Great insights provided, fantastic professionals.
google.com
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Have bought all my equipment from Chris. Always impartial advice, very knowledgeable, and tremendously helpful.
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Ordered a new grass box and part as our mower was 10 years old it arrived the next day now working great. Excellent service will highly recommend
google.com
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I purchased a Corba chipper from Chris and the team.
Customer service was outstanding - very knowledgeable and friendly.
Highly recommended!
Michael
google.com
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I bought an Ego lawnmower online, during lockdown in March 2020. The battery proved to be faulty and I was given contact details for three businesses near me who would be able to inspect and replace the battery, if necessary, under the Ego warranty. The business nearest to me were dismissive and unwilling to help, going so far as to say that batteries don't come with warranties and, even if they did, they weren't interested.. So I phoned Chris at Brookside Garden Machine Centre with some trepidation, but his response couldn't have been more different. He asked me to bring the battery in, he tested it and confirmed it was faulty, and he got me a replacement within 3 working days. Friendly, efficient and professional service which I'm delighted to recommend - I'll be going back there for any future purchases,.
google.com
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I have just bought a Hayter Harrier mower I'm really impressed with the result, I was also very grateful for the excellent service I received and would have no hesitation in recommending
Brookside GMC thanks guys much appreciated
Richard Roberts
thebestof.co.uk
Source: thebestof.co.uk
I first got in touch with Chris during the height of the lockdown to try and get advice on a suspected snapped belt on our ride on. Due to the restrictions he couldn't bring it in but after carefully listening to the problem he was more than helpful with giving diagnostic steps. His advice was correct, it hadn't snapped but came loose and his instructions helped me identify and fix the problem. I got back in touch with Chris a few weeks later to talk to him about my current machinery and how it just wasn't up to to the job. Less than a year old, I was missold at Oakley's and left with a machine that couldn't cope. Chris' expert opinion guided me through all the options capable of the task and took multiple factors into account. A few weeks later we put in our order. He was the perfect salesman, very informative and knowledgeable and not pushy in the slightest. He kept in touch during the delivery process as there was a delay due to the factory getting through backorders. When it was ready to arrive he arranged and date and brought it over fueled up and a comprehensive demo. The product is perfect for our needs and has made a previously long and unenjoyable job so much fun! Thank you so much Chris for all of your help, we will certainly be back for all of our garden machinery needs. We will also be taking advantage of the servicing to keep our machines in top working order!
google.com
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I purchased second hand Stiga ride on mower from them, and the service I received from this company was outstanding , there knowlege about the product and the customer service is a credit to them.
google.com
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Brilliant service and advice when shopping for my first ever cordless mower. Left with a new Ego and just used for the first time - three lawns that used to take over half an hour all done in fifteen minutes with charge to spare. No more wrestling with my ancient and worn out out old petrol mower - this thing is a joy to use and gives s great finish. If you're in Shropshire and looking for a decent mower, this is the place to go.
google.com
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First Ride on tractor mower Chris the owner gave great advise for the size of my Property ordered on the day and Chris delivered it the following day and he spent a hour showing me how to use it would highly recommend and use for all my future garden equipment I have ordered a trailer for my new toy 5 Star service
google.com
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Excellent service. Chris matched the internet price but also set up and delivered the machine the next day. I will be taking it to him for the annual service. Beat that internet!
google.com
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It was a pleasure to deal with this long standing local company. The owner, Chris was both knowledgeable and professional when handling all my enquiries.
I have since bought three items (pedestrian lawn mower, ride on mower and strimmer) from them and the process was faultless.
I look forward to dealing with Brookside Garden Machinery for any future purchases and servicing.
google.com
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Great service, knowledge, insight and customer care.
google.com
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Brilliant
google.com
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Really helpful, great after sales service, particularly for the learner and excellent advice. Why we dont buy things off the internet!
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Great help was given by staff and owner will be going back again
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I have been coming to Brookside since they were in Yockleton, whether for new machines, service, repairs or parts. Chris and his team are always friendly and helpful and their knowledge encyclopedic. Many thanks!
google.com
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Great customer service and great prices
google.com
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Superb service from Chris and the team in demonstrating the new EGO range of cordless mowers and tools. Fantastic products backed up by excellent advice. The mower is a revelation and as powerful as the petrol one it has replaced.
google.com
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The Toro Timemaster you sorted out for me is bloody marvellous- it reduces mowing time by way more than 30% :
.
Obviously the wider deck is great but there is more to it than that:
1/Narrow paths take 1 pass.
I2/ts wheel layout makes working around edges easy.
3/It's speed saves time moving between lawns or to and from the compost heap.
4/Dropping the push handle is so easy - I use it when working with overhanging shrubs & stuctures.
5/Setting the cutting height with 2 levers is so much easier than 4.
6/There is nothing to catch when working close to hedges.
7/It starts first pull- every time.
The only thing I would like to see addrd- reverse gear!
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