In January 2019, MARK CLARK (SPOTDOGDIGITAL) said:
Excellent sunday lunch menu nice service from friendly staff
In January 2019, Anna Mroz said:
In January 2019, Henry Hulme said:
Lovely hotel for a weekend getaway or event. I was here for my friends wedding and the staff absolutely bent over backwards to help. The gardens are beautiful and the food is delicious. They even helped me deliver simple practical jokes on the happy couple in the form of a cuddly toy lizard!
In January 2019, Carrol Kelly said:
Beautiful location for your special occasion. Overlooking the rolling Shropshire countryside with interesting architecture. Landscaped terrace was enchanting. Friendly, intimate venue. Great for weddings and anniversaries.
In November 2018, mickhughes2018 said:
We have just returned from a weekend stay at this lovely hotel. It is surrounded by beautiful countryside and was welcoming from the minute we arrived. Unfortunately, due to the hotel being nearly fully booked we were given a room in an annexe. It was adequate but a little disappointing. The walls were extremely thin and it was a little noisy with people coming and going and slamming doors. However, overall we were happy and the staff more than made up for any disappointments. They were so friendly, especially Malcolm and Xavier. The food was great, especially the breakfast which couldn't be faulted. We thoroughly enjoyed our stay and would recommend it to anyone looking for a getaway in the Shropshire countryside.
In November 2018, nanniebren said:
This hotel is very old and has a lot of history and the staff were friendly and welcoming. The food was good at dinner, even though menu was relatively limited. The disappointment came with the room. It was a standard double and was shabby. The in-the-bath shower was dirty and the bathroom looked old and dated. The bedroom looked very unloved. The carpet hadn't been hoovered as there were bits on the floor and a hairgrip. I might go for dinner, but would certainly not stay over.
In November 2018, Wendleech1 said:
We stayed for one night which wasn't long enough as would have liked to stay longer. Check in was quick and the lady that checked us in was friendly and helpful. We stayed in a suite which was a lovely big room with a four poster bed overlooking the gardens. All members of staff that we came in contact with were friendly. Breakfast was good with plenty of selection. I would recommend this hotel and if visiting Shrewsbury would certainly stay again.
In October 2018, ClarkieBournemouth said:
What a lovely hotel. We attended a wedding here 28th October and would recommend it to all readers.
The staff were very friendly and nothing was too much trouble. The rooms were warm, bed was comfortable, shower was fantastic, the breakfast was the icing on the cake and was brilliant.
My friends wedding went of without a hitch and they had a great weekend.
This hotel is well worth the 5 stars I have given it. Thank you Malcolm and Team.
In October 2018, Maindrain2014 said:
We have known this hotel for more than 40 years so it has been part of our lives especially for celebrations. Living in Italy we haven't been there for 10 years. We booked anyway for a celebratory dinner and overnight stay. Excited at the prospect we arrived at 11.30 ish and went straight to visit the black swans. They were still there!!!!! We then kind of booked in. But we were greeted by the manager and in a whirlwind of greetings from our guests: I did manage to fill in the form and had "Brian" carry our bags to the room.The room was excellent but no time to dally we were informed other guests were arriving. The drinks were served with Malcolm the manager making sure all was in order. A prodigious dinner was served, the guests being given their requested meals without flaw. Coffee and the meal was over. Sandwiches in the bar later wit drinks Malcolm or one of the staff always being on hand to service our needs. Retiring to a very comfortable room and bed we rose well rested to a sumptuous breakfast.
All in all a wonderful experience enhanced by the manager and staff my wife and I could not have been more satisfied and well served by this genuinely happy team.
THANK YOU ALBRIGHT HUSSEY
In October 2018, daniel m said:
This is Manor House with a modern bedroom extension added.we stopped in a twin room within the manor.the room was period but comfortable,the bathroom was bright with his and hers sinks and an added extra a bidet.my wife liked the make up table in the bathroom,there was also plenty of hot water.we eat in the restaurant both nights and the food was to a high standard,the first night I had fillet of beef which was excellent.we had a bottle of wine both nights and it was good value for money.all the staff were friendly and efficient.the manor itself is a lovely old building,you could sense it’s history.another bonus was the two black swans on what looked like part of the old moat as you walked up to the entrance.
In October 2018, EtonCapital said:
Such a lovely property, just outside of Shrewsbury, but the accolades stop there. Our room was good sized, and comfortable with all the basics. However, the grout in the shower could do with a good cleaning as there was quite a bit or visible mildew. The bath linens were not up to the standards of an average 3 star hotel. They consisted of an inexpensive bath towel. No hand towel or face cloth.
The breakfast was a real disappointment. We arrived at 9:00 and there was very little available, just the dried dregs of scrambled eggs stuck to the bottom of the pot, back bacon that was too tough to chew (in fairness, we did not have the heart to try the sausages), and the juice pitchers were empty. There were some boxed cereals, but no milk or water to put on them. If there had been cheeses, meats or fruit, it was gone and not replenished. Good thing there was the traditional English savior of beans and toast. We planned on dining there in the evening, but thought better of it.
My pet peeve was the WiFi. It was hard to connect and you had to sign in via your social media account or agree to provide name, email, age, gender and agree to receive unsolicited marketing emails. Really?
Our stay can be summed as a real disappointment.
In October 2018, dippydate said:
Had a lovely overnight stay here whilst visiting Long Mynd and Shrewsbury. Lovely friendly and warm staff.
Beautiful 3 course meal in the evening in the beautiful old dining room. I was so full I had no room for dessert!
The room was pleasant enough although the walls were very thin! I could hear the people next door using the bathroom! We slept well though- probably because we were so tired from the day's mountain biking activities though!
The breakfast was superb and we enjoyed walking around the lovely grounds looking at the black swans and admiring the old building. I would definately visit again!
In September 2018, Ellivad said:
Recently stayed overnight at the Albright Hussey Manor Hotel , as we were attending a wedding being held there. I was somewhat surprised by how small our room was, with barely room to walk round the bed. All of the facilities were in the room, but making a cup of tea was trial, since there was no space to actually do it!
Cleanliness was another issue, the window frames were covered in cobwebs, and the bathroom was not as clean as it could have been. The shower screen also leaked badly due to defective seal. Finally, the bed was probably the most uncomfortable I have had in a while.
On a positive note, the hotel surroundings and ambience are lovely, and the breakfast was first class. Pity about our room 😒
In September 2018, Rupert H said:
This was the first time I’ve stayed here and it was a very friendly and comfortable hotel with good sized rooms and friendly staff.
The restaurant was very nice and you can have a nice meal on the patio or inside if it’s a little chilly out.
In September 2018, Happiness364213 said:
I stayed here overnight for and it was certainly one of the best places I have stayed for work. THe staff was lovely, excellent customer service, food was well presented and tasty, the room and bathroom very clean. They even had my favourite Galaxy hot chocolate mix!! I will definately revisit on my next visit to the area.
In September 2018, Trip Master Ade said:
We stayed here for a friends wedding in August. The setting was lovely and the weather was good so the wedding was outside. The gardens were beautiful; obviously very well cared for an maintained. The main building is very old and had huge character, especially the restaurant where we had breakfast. If walls could talk!
The wedding team did a good job of organising everything. The main mail during the wedding was delicious and the staff were very attentive. In the evening there was a BBQ with a selection of Salmon, Chicken or Steak served with potatoes, garlic bread etc.
The salmon and chicken were lovely but the steak was overcooked and incredibly tough, so much so that i considered taking some home to resole an old pair of shoes! Looking at the plates of other guests, most of them appeared to have left the steak too.
Drinks were very expensive (EG £2.00 for a 250ml bottle of coke) but I guess thats expected at a wedding hotel. Teenage bar staff sometimes looked bored, chin in hand as they leant on the bar waiting for customers. The more mature staff were very professional, friendly and attentive. We stayed the night but were disappointed to be accommodated in a "bolt on" square, brick built extension. Rooms were very clean and tidy but the mattress was completely shot and tried to swallow me when i sat on it. The walls are paper thin. You will hear EVERYTHING not just from the room next door but most rooms in the building. Every key turning, conversation, toilet flushing...
The plumbing noises were also extremely loud! We were in room 26 on the ground floor and when someone took a shower or filled the bath next door or above, the howling noise that came from the pipes was so loud!!
Maybe the rooms in the main hotel were better.
In summary, a lovely setting with friendly staff but don't expect a quiet night if you are staying in the extension!
In September 2018, 70tink said:
Having married here (& that day being utterly perfect) this place holds a very special place in our hearts, and we decided to renew our vows here this August. Both our original Big Day and this one couldn't have been more perfect - nothing is too much trouble here, no idea too big or small, and both days were OUR days exactly how we had imagined them. We were made to feel individual and special, a feeling of 'home' yet the luxury of having our every need attended to. Everything, on both occasions, ran like clockwork, every last detail was perfected, the staff are amazing completely unflappable - a lovely balance of professional yet humourous. All our guests commented on the beautiful hotel, rooms, and surroundings, it really is stunning. We would (& will!) come here again and again.
In August 2018, Discover547413 said:
Attended a family wedding which was held in the beautiful garden.
Wedding and food excellent. Staff albeit the bar was a little understaffed, were very accommodating. Bar prices were extortionate.
Bedroom 15 was £120 for the night. The room was clean, but very small and claustrophobic, bed had a cheap flimsy cheapbed frame with an uncomfortable mattress. Clean bed linen and towels. Cheap drawers and wardrobe
Bathroom clean and shower powerfull.
Felt room was over priced, receptionist tried to charge us for an extra bed in our room. God knows where the extra bed would have gone, perhaps in the bathroom!
In August 2018, TravelTravelTravel said:
Do not believe the unfair reviews - If you want to stay in a soulless robotic chain hotel, this isn’t the place for you. It’s a small friendly family run hotel where everybody is welcome. Feels like a B&B.
I stayed here for 1 night as a business traveller. I was met with a warm friendly and informative welcome.
My room (8) was clean, spacious and comfortable and had everything I needed. Yes, it’s a little dated but I found my room
to be very clean with everything in working order and good condition. Additionally, I had a lovely view of the countryside.
Myself and my colleagues needed to eat dinner a little early due to work commitments, nothing was too much trouble. Malcolm the general manager is a credit to the hotel, personable, warm and friendly. He made sure we were fed and looked after before our night shift, for which we were most grateful. Food was hot and tasty. Menus could have more veggie options, but the veggie dish I had was lovely (gnocchi).
Breakfast could have done with some gentle background music for atmosphere I did feel like I had to whisper when talking.
Food plentiful and hot veggie options available but could be listed separate on the menu instead of just ‘Full English’ I.e Vegetarian option ‘Poached egg with mushrooms on toast’ However, this, & other hot veggie options is available on request. Continental buffet has plenty of choice. Toast is brought to your table, so none of those annoying hotel toasters to contend with!
Hotel had excellent WIFI, plug sockets by the bed and lovely little grounds to sit & relax in.
I would return to this hotel again if on business or a break away exploring the area. I felt like I was at home - safe, comfortable and WELCOME.
In August 2018, CharlyTaylor said:
We booked our wedding at the Hussey in January 2016, as soon as we saw the grounds we knew this was the place for our wedding. We had heard really great reviews about the team so knew we had to book it. We went with the standard summer package and at the time felt it was reasonably priced. Due to having no real contact from the hussey while planning the wedding i went out and sourced all my own entertainment, chairs (it was cheaper to hire some than it was to get the hussey to cover their own) and fireworks. We were then smacked with a £70 entertainer fee for each booking which really was disgusting as we weren't given any guidance or help when planning the actual wedding. Closer to the wedding we were also told that the food tasting wasn't included with the wedding package and we had to fork out an extra £60 just to taste our foods we had chosen for our day. I really feel this should have been included like many other wedding providers. We also soon found out it was an extra £350 to get married outside which was never mentioned when we booked it.These extra charges all started creeping their way in and our total was going up and up. In the months that came before the big day we felt that there were too many different members of staff dealing with our information, we would have calls from one member of staff then hours later we would receive another call changing information that we had confirmed earlier. We honestly didn't know whether we were coming or going. On the day of the wedding luckily we had the perfect weather and got married outside, the waiting staff were great apart from the fact our master of ceremony disappeared halfway through the day without any notice what so ever, we were just left to sort the wedding party announcements out ourselves.The food on the day was poor quality and under cooked. It was nothing like our taster meals. The air conditioning kept being turned on and off, being the hottest day of the year this made everybody hot and uncomfortable. Not what you want! The table cloths were not ironed and had lots of dirty marks and stains on them, this made the tables look very scruffy. I honestly feel without my fantastic photographers Martin and Julia managing everything we wouldn't have had our perfect day. On check out we were smacked with the final bill which was way more than expected. £25 to put an extra toddler bed up? Seriously, we would have brought her camping bed if we had known. But we just shut up and paid, happy to get it over with. It was a beautiful setting for our beautiful day but we would not return as we genuinely feel the Hussey staff didn't do enough to support us during our wedding journey and during our wedding day.
In August 2018, Slangers123 said:
We had a really lovely and spacious room in the old part of the Manor House which we used as a base to explore the local area. Friendly staff and a fine breakfast to set us up for the day. No real complaints, although as someone who likes a bit of space to wake up over breakfast, the over friendly cross between Basil Fawlty and Ivan Brackenbury, who appeared at breakfast time wasn’t really my cup of tea.
The hotel is about 10 minutes away from Shrewsbury- perfect location for getting out into the countryside.
In August 2018, fussymungo said:
We had just stayed at another 5-star hotel in Wales which had proved most disappointing, and having read some of the harsher reviews on this site about the Albright Hussey Manor were braced for another similar experience. Instead we had a great time.
We stayed in Room 4 (Royalist Suite), full of character although both my husband and I had to duck through the door. There was a wedding at the hotel but we heard nothing, despite the party going on until 0200.
We arrived having had appalling traffic and late for the regatta we were going to in the afternoon but despite the wedding taking place, the friendly staff helped us find a taxi there even though the Flower Show made it challenging, and took our bags up to our room for us to save us time. As we waited, we helped ourselves to the free sherry at reception (a great touch). And relaxed.
Best was in the evening when the admirable Maclolm made us feel extremely welcome. We were the only guests eating in the dining room (the others all being at various weddings for the evening), but we didn't feel out of place and the level of service from him and the team was exemplary. The food was straightforward, but delicious. We were really happy with this lovely hotel and, while we would avoid the more modern rooms, staying in the old part is special with the view out over the sweeping lawns patrolled by black swans.
We then arrived for breakfast, which had a lovely range of fresh fruit, cereals and the hot buffet was genuinely hot, with warmed plates. The wedding party were emptying the buffet rapidly but it was kept fully and efficiently topped up. We asked for fried eggs and got them quickly from the charming waitresses on duty.
Top notch everyone, keep it up! We will stay here again.