Satisfaction guaranteed at Rugeley Leisure Centre!
19th January 2011
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Hundreds of customers completed the survey at the leisure centre in Burnthill Lane and the results show that:


99% of users were very or fairly satisfied with their overall visit

94% were very or fairly satisfied with the helpfulness of staff

89% were very or fairly satisfied with cleanliness, an increase of 10%

91% think the leisure centre offers real value for money.


The news comes just weeks after the leisure centre was named as one of the best in the country in a national industry-standard assessment.


The team triumphed in a national quality award called Quest, which examines more than 20 elements of top-quality leisure provision including customer care, community initiatives and the presentation and housekeeping of the building.


The assessment consisted of mystery visits and a two-day on-site assessment and saw a huge score of 90% for Rugeley Leisure Centre, making it the joint fifth ranked facility out of 900 in the UK.


Information courtesy of Jamie Summerfield Cannock Chase Communications Officer


About the Author

Steve M

Member since: 19th August 2011

I am Steve Mallows, the owner of thebestofrugeley.I have lived in the Cannock Chase area since moving down from Yorkshire aged 5 years.I am passionate about the local area and helping local businesses....

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