Came here for a meal Saturday night with friends. The staff coped brilliantly even with a full restaurant. Quality of food is brilliant, worth every penny! Will be returning very soon.
In August 2018, carolandalec1945 said:
The food was well cooked and plentyfull in fact we were bursting when the meal was over The deserts were the best we have had in a chinese restaurant
In July 2018, TerryH2723 said:
Four of us had a meal here in April 2018 and enjoyed it so much that we booked and returned again in May.
The restaurant has a great reputation and we found that it had a quiet but pleasant atmosphere, whilst the food quality was great and the service was discreet and efficient.There is no service charge for dining in and there is also a take-away service.
No hesitation in recommending if you enjoy good Chinese food.
In June 2018, Arden24 said:
After an afternoon gin making at Two Birds we rounded off our day with a meal at Han. We chose the Han Banquet brilliant value for money and so much food we couldn't finish it all. As good as previous visits.
In May 2018, miricle_foodie said:
Since Clarence had left the customer service has gone downhill. However when the main owner is there his hosting skills are good and restores the bad customer service from the young lady.
The main greeter who is downstairs that greets you in and shows you to your table is a fantastic host, only to describe her as the mature lady compared to the young lady who sits on a stool whilst the mature lady work her socks off trying to please all the customers.
The young lady when asking a question, when serving is awful, she seems to be completely careless, she dropped cutlery from the plate on to my arms, she has dropped food from plates and so on with out a proper apology.
What is disgusting is Prawn Crackers cost £3! What is this and they do not serve it during lunch times! I’ve been going here for 10 odd years, and all my loyal custom has just been thrown out the window!
This should be complementary same as before specially when I come to the restaurant we spend minimum £85 to £200 each time.
The young lady needs to go or needs serious customer service training. The mature lady staff is fantastic and deserves better service staff to support her, she seems to be the only one along with the owner who cares about customer service and quality.
As for the food, the chicken doesn’t taste fresh, it tastes like its poor quality now, specially in the chicken sweetcorn soup. The duck needs to be cut better with more effort, it was very chunky last time we came.
Advice please write your soft drinks down, i.e 7up, fanta as I dislike the cheap lemonade I was given. Also change the lunch menu around try something else different, put a vegetairan selection and maybe try add lamb to dishes or pork instead of same chicken and beef.
To be honest I am just more disappointed with the young lady and the £3 for prawn crackers! Awful!
I will come back and see if anything has improved, because I prefer to support local businesses. Also to add give wet wipes or hand towels after the meal.
In May 2018, pattipattisugar said:
Love this place.It had a refurb sine I last visited and it looks really nice inside. Food is great and reasonably priced. The staff are amazing too, so kind and really looked after us. The seafood noodles were just lovely.
In March 2018, smles5 said:
Had a meal here on Sunday, the food was really good and the service was quick and efficient with polite friendly staff.
In February 2018, gourmetmike746 said:
Tried the Han last night - place was packed with a great atmopshere and ambience. Good to find a quality chinese restaurant as many of the good ones seemed to have disappeared in recent years in the area. We went for one of the Banquets - very good and reasonably priced, will go again. Also handy to have nearby car parking.
In January 2018, HLR said:
I have been here a number of times now over the years. The food is amazing, the staff are helpful but it is pricey. I would still recommend and always enjoy an evening out at Hans.
In January 2018, peter h said:
Upstairs from what at first sight appears to be just a smart takeaway, Hans is superb. Beautifully decorated and furnished, this is most certainly a cut above the average. Our food was absolutely superb, service very good and value for money superb. A wonderful place to eat.
In January 2018, markflip said:
I really like a full on Chinese banquet and the Han didn't disappoint when I visited with my wife and our adult 'kids'. The starters were really quick to come out and all really nice. The crispy duck was equally good and a very generous portion. The main dishes were excellent too, but we were sadly defeated by the amount of food, but the staff happily offered us the leftovers to take home. Having gone for the top banquet, not the cheapest meal out, but it was well worth every penny of the £23 a head I thought. The service was very good throughout and I will certainly go back.
In December 2017, smarbers said:
decided to try Hans for a higher quality takeaway, instead of our usual Rainbow. We could not be more impressed. The food was more expensive yes but clearly of a higher standard. The crackers were fresh and so tasty and the meal was superb
we will still use rainbow as they are such good value, but to treat ourselves it will be Hans from now on
In October 2017, Athena K said:
We had a lovely experience, the food was delicious and the staff were attentive and friendly. will return :)
In October 2017, Tania D said:
What a great little find, the staff were really nice, the price was good not over priced at all the service was brilliant it is a very posh place the decor was lovely and the food was amazing I recommend the vegetable chow mein,
Would go again 100%
In August 2017, Arden24 said:
We visited Han for a department night out. I thoroughly enjoyed the evening. All of the food I tried was delicious. The service was prompt and efficient and the drinks were reasonably priced. I look forward to returning with my family.
In July 2017, bigrabbit2016 said:
Went to Han for a colleague's retirement celebration and had a lovely evening. The service was polite and efficient but unobtrusive, and the food was superb. We opted for the Ming banquet and it was a great choice. Plenty of food, beautifully cooked and full of flavour. Will definitely be back.
In July 2017, steveybean said:
Went with friends for meal. Have been a few times and always enjoyed the food.
This time the food was decent but no more. The service was adequate but not great as it has been previously.
We were served mainly by two young people. One male , one female. They were pleasant and tried but weren't very precise.
The food was not up to its usual high quality. Don't get me wrong it was ok , but Hans used to be amazing every time.
In April 2017, Stephen M said:
Previously this was about the best restaurant in town, but my latest visit was rather disappointing- the banquet we ordered was smaller in quantity and had significantly less meat/seafood in the dishes.
This restaurant has never been the cheapest but the quality shone out - now it seems rather ordinary, but the prices remain high!
In April 2017, Libbee49 said:
Good food and good service as always. Has been redecorated and looks really nice. Will be going again end of April for my birthday.
In April 2017, T1g3rs said:
What a delicious meal!
We shared hot and sour soup and Peking dumplings as a starter which were great.
The wasabi beef and the Sichuan hot pepper special with lamb, char Sui and squid was amazing! I totally recommend it!
Desserts we're okay, a bit 70s but fun nonetheless.
Will tell anyone who will listen to try it!
In March 2017, Andy S said:
20 years ago, when I first moved into the area, this was THE restaurant to go to. Ideal for special occasions. More expensive than the average, but well worth it. Somehow, it's not really moved on and other places in the area are offering a more premium dining experience. The food is still great, better than most Chinese restaurants and the service from mostly young staff is spot-on.
But no burners supplied so your food goes cold. A great shame. Such a little thing to put right. Also you ask for wine by the glass and you get house wine. No choice. This was a surprise. And my wife asked for a gin & tonic. Again no choice. Just standard gin (presumably) and mass-market tonics. With so many great new and local gins available, this lack of imagination detracts from the overall experience. I still think that with a bit of effort, this could become a great 5-star eating establishment again. It'll be interesting to see what happens. But it was only 1/3 full on a Friday night and by about 9:30 there was only one table of guests left. It used to be much busier.
In March 2017, Roland J said:
Having read a few mixed reviews about price and service I was unsure what to expect; thank goodness we found out for ourselves. A beautiful place to dine, service was efficient and friendly and most importantly, the food was plentiful, delicious and superb value for money. Having moved north from London a year ago it was a relief to be eating somewhere special, especially somewhere serving authentic dishes with strong, pungent flavours and aromas. The marbled lamb with chilli was truly divine, and I must say one of the finest dishes of its kind I have eaten. We left very full, ordered plentifully and shared a bottle of wine and the bill was only £60. I have no idea where the idea that Han is expensive comes from, and to suggest overpriced is crazy - I can only assume those finding issue are making comparison to nasty msg packed takeaways in cheap foil and plastic dishes, in which case you may as well compare the finest Brie De Meaux with a Dairylea triangle. I can't wait to return, as I cannot praise the place highly enough - with the exception of Hunan in Belgravia, the best meal of its type I have been lucky enough to enjoy, and at a quarter of the price there is no praise too high for Han.
In March 2017, Chopalina said:
I had an awful Chinese food at a restaurant some 20 years ago and it put me off Chinese food and at another one in York. This was my first attempt at Chinese takeaway. We have a Chinese guest from Hong Kong and She enjoyed it and ate most of her Mandarin Beef. We had spring rolls and shared a King Prawn Chow Mein. I was pleasantly surprised by the dish. I wish I came with some sauce and vegetables. The prawns were cooked perfectly as I just can't eat over cooked chewy ones. There quite a few prawns which was great as we shared the dish. The dish lacked colour but definitely not flavour. Those were really lovely noodles not like you get in supermarkets. It's little or no wonder why Chinese eat noodles! They're yum. I definitely recommend and it's little surprise why my step daughter enjoyed the food here too.
In March 2017, Rach050 said:
Excellent food, the service was first class - all in all I could not fault Han's. We will definitely be back.
In February 2017, i4quality said:
We ate lunch here during the week the other day. We were delighted to find that, in addition to their simple lunch menu, they were also happy for us to choose from their full evening menu. The food was excellent, well cooked, delightfully presented, and very tasty and there was plenty of it. The only criticism was that, although the food was served piping hot, there were no food warmers to keep the dishes hot, so the food went cold before we'd finished. It was very quiet at lunchtime so we had good swift service.