HSBC UK

4.9/5 based on 669 reviews
Latest Reviews
I sincerely appreciate Ms.Winky from the bank for her patience and assistance. It really means a lot to me.
google.com
Source: google.com
I had an excellent experience at the Manchester, St Ann's branch thanks to Enea. He was incredibly helpful, patient, and professional while assisting me in opening my new bank account. His attention to detail and friendly approach made the process smooth and stress-free. I am extremely satisfied with his service and truly appreciate all the effort he put in to ensure everything went perfectly. Highly recommended!
google.com
Source: google.com
Was told there would be a 30 minute wait to be seen, over an hour later I was eventually seen by Ricardo who was incredibly helpful. He was knowledgeable, quick and efficient (and is the only reason this review is so high).
google.com
Source: google.com
Anna was amazing helped us set up our account even though it was difficult and stressful she remained composed and was very professional
google.com
Source: google.com
Anna was amazing help. She ensured we completed all of our tasks and assisted us in everything that we was struggling with. Thank you Anna!
google.com
Source: google.com
Meenu has good sevice for account, thanks for support
Neli, also excellent service
google.com
Source: google.com
Winky is a very kind staff, she explained in very detail and with patient. Now I understand how to use my accounts! Thank you so much!
google.com
Source: google.com
Anhmy was a great help!
google.com
Source: google.com
Ma’am Anna .. Very Reliable, Good Communication, Pro-active Staff 2 thumbs Up
google.com
Source: google.com
Anna gave me an excellent. Sorted my problems I had with western union and also helped me with personal loan which was successful approved. Thank you so much. I appreciate your excellent service 👏
google.com
Source: google.com
Winky gave me a wonderful experience clear precise guidence. Help me to understand various ways of saving and available benefits. Thank you winky
google.com
Source: google.com
We took out a mortgage with this bank back in 2018, and from the very beginning I was genuinely impressed with the quality of their service. Everything was handled efficiently, the communication was quick and clear, and we could rely on them at every stage of the process. I always felt that they truly cared about their customers – not just about getting the paperwork done, but about making the whole experience as stress-free as possible.

I recently returned to them for a remortgage, this time during a more difficult period in my personal life. Once again, I was met with outstanding professionalism and remarkable empathy. They showed great understanding of my situation, patiently explained every step, and helped me through the entire process without adding any pressure. Most importantly, they offered me a genuinely excellent deal, for which I’m extremely grateful.

I can wholeheartedly recommend this bank to anyone looking for reliability, excellent communication, and top-quality customer service.
google.com
Source: google.com
If you're new to the UK and you're looking to open an account and everybody else is giving you a very hard time for a very basic thing, please walk into this branch and your day is going to instantly get better. Not only did Enea help me with setting up my account but I am grateful to him for providing me with all the information about how financial institutions work here in the UK. I cannot express in words how useful that is to a person who just moved here. Incredibly warm and generous person with so much patience is hard to find.
google.com
Source: google.com
Nice service! Nice Thelema!
google.com
Source: google.com
Enea is very nice and helpful!👍🏻
google.com
Source: google.com
Winky is excellent. She is extremely patient and professional is helping me track my payment. She persisted in locating my funds. Also she has done above and beyond to ensure I am making the payment correctly. Highly recommended ❤️
google.com
Source: google.com
Thelema中文客服 服务特别周到!
google.com
Source: google.com
Thelema Ho!!!I have to sing high praises for the staff member who helped me with my business! He is truly amazing—so attentive that it’s touching, and his patience is off the charts! Previously, due to my own schedule issues, I visited twice but couldn’t get the matter resolved, yet he never showed the slightest impatience and even kept reassuring me not to worry. When we met today, he walked me through the process step by step, handled all the formalities, and explained every detail clearly with great patience. I didn’t have to worry about a thing at all, and the whole experience was fantastic! I really adore him—professional and caring through and through! From now on, no matter what related issues I have, I’ll definitely book an appointment with him in advance. Highly recommended to everyone!
google.com
Source: google.com
Strongly recommend Thelema Ho! He is a very nice and detail Banker. I will definitely go back Again.
google.com
Source: google.com
Anhmy at HSBC Bank was helpful and professional.He made everything easy and explainedthings clearly.Great service
google.com
Source: google.com
Anhmy provide a very good service, he is very patient helping me open an account.
google.com
Source: google.com
Anhmy helped me with opening the Global Money and Online Bonus saver, he was helpful and explained everything in detail with easy understanding words. The whole process was smooth and quick, highly appreciated for his professions and effectiveness 👍👍
google.com
Source: google.com
Anhmy was super helpful and nice! Love the service alot
google.com
Source: google.com
Anhmy is really friendly and helped me with global card even when they’re closed.Really appreciated.
google.com
Source: google.com
Anhmy is nice and friendly,he helps me a lot!
google.com
Source: google.com
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Latest Reviews
Latest News & Updates

Welcome HSBC UK to Thebestofmanchester!
06/05/2026

We’re delighted to officially welcome HSBC UK to our Manchester business community! Read article