I agree with Fahad. Whether you are provided with a satisfactory cleaner by this company is pure luck. I persevered with Time for You for about 10 months and in that time had two different cleaners. The first failed to turn up so many times, often without notice, that I gave up and asked for a new cleaner who turned up a few times and then disappeared (again without notice or explanation). I followed up with the company but have not received a call back in two months. Neither have my keys been returned to me. When I asked them to have a word with the first cleaner about her attendance I was told that the money I paid to the company was for their having interviewed the cleaners before putting them on their books and did not actually entitle me to be refunded in the event that they failed to turn up . I did deal with one very nice girl with people skills (after they got their fee out of me - before that they were all nice) but others were surley and brusque. Presumably their view was that I was tied into a contract by then and they werenʼt bothered whether or not I was happy with the service, which seems rather short sighted for a local business. Using this company as a middle man is a waste of money. Try to find a cleaner independently as Time for You are very unhelpful and have no idea in any given month whether or not the cleaner turns up or how they are performing. The cleaners themselves said they rarely had any interaction with anyone from the company. They do not provide a good service or add any value whatsoever. NOT RECOMMENDED