Local Reviews
In January 2022, Hannah Smith said about Kettering Park Hotel
Absolutely beautiful! We had our wedding here and all the guests said how beautiful the hotel is. How friendly the staff are and how beautiful the food was!!
Source: google.com
In January 2022, Steve Jegat said about Kettering Park Hotel
Sorry not stayed yet but we will 100% recommend by Metal Monkey Cafe in Kettering
Source: google.com
In January 2022, Victoria Scranage said about Kettering Park Hotel
Amazing spa break, excellent customer service especially Damian. Thank you
Source: google.com
In January 2022, Abbey said about Kettering Park Hotel
Lovely staff and well kept premises, food was delicious!!
Source: google.com
In January 2022, Lorraine Childerhouse said about Kettering Park Hotel
Stayed for a two-night spa break. Absolutely first class in every respect. The spa area and swimming pool facilities were fantastic and perfect for a relaxing break. Treatments were very good and the spa staff were very helpful and professional. The menu was very good and all the staff that served us during our stay couldn't have been more attentive or courteous. There is absolutely nothing we could fault during our stay. We will definitely be back.
Source: google.com
In January 2022, Sue Stone said about Kettering Park Hotel
Could not fault it....fabulous
Source: google.com
In January 2022, Asali Tamu said about Kettering Park Hotel
Our 2nd stay at Kettering Hotel&Spa after enjoying our first visit. Upon booking for a group the manager said that we had to sign up a contract no cancellation 2 weeks prior to our stay.I felt this was unfair considering the times we are living now with covid-19 and things can chamge anytime.I did feel that we had been profiled following our previous stay where they said some things thay were not true.
Anyway in the end we enjoyed our stay and Lovely Victoria Neuman delt with my numerous request including cancellation at no extra pay!! We had a great time the staff are very friendly and helpful and the food is amazing.The rooms are very comfy too
We will definately be back again.
Anyway in the end we enjoyed our stay and Lovely Victoria Neuman delt with my numerous request including cancellation at no extra pay!! We had a great time the staff are very friendly and helpful and the food is amazing.The rooms are very comfy too
We will definately be back again.
Source: google.com
In January 2022, Morag De Luca said about Kettering Park Hotel
Lovely hotel and great service.
Source: google.com
In January 2022, Christian Sharp said about Kettering Park Hotel
Kettering Park Spa hotel is a nice hotel; it's got a good feel to it, and despite being right by a main road, it's not too noisy. The décor is tasteful, and although it's not the nicest hotel in the range, it's got lots of good features, and feels like something a bit special. There's a bar, a pool, spa treatments, and I did really like the room we had - the bed was comfortable and large enough, and I really liked the raised area with both a sofa and a desk. In fact, there was another little desk tucked away in the room as well, so two people could easily work on their novels from here!
The one area that lets it down is the staff training; when we arrived, it took about 10 - 15 minutes to check in. The member of staff was polite and helpful, but was very baffled by our booking with Hotels.com, checking and re-checking whether we'd paid in advance, whether they needed to pre-authorise our card, whether we should pay now for breakfasts and a spa treatment etc. This was repeated at breakfast; there was one member of staff who did greet us in a friendly and organised fashion, but we had to wait a while for another person to come and take our order, and rather than saying 'hello, good morning, can I take your order?' they just stared at us silently until we ordered. That day, our breakfasts came almost instantly - before any drinks, and without the toast we'd ordered - and they were warmish, having obviously been under lights for a while, waiting for someone to order the Northern (i.e. full English) breakfast.
It wasn't a one-off; the next day the first part of our breakfast was delivered by a very confused member of staff who came over to our table and said 'um, is this your breakfast?' and rather than ask whose breakfast was whose, just started putting it all down on the table for us to sort out. Call me finicky, but if you're charging £20 per person for breakfast (and £5 extra for hash browns!) you should at least make sure your staff have good training.
No-one was unpleasant; we didn't have a bad time - but there were times when we felt like we were a bit of a burden on the staff, who were just a bit confused by the customers and the process of running the hotel. It's got great potential, but please, please, invest in some training to help your staff be nice AND great at what they do - at the moment, they're just nice!
The one area that lets it down is the staff training; when we arrived, it took about 10 - 15 minutes to check in. The member of staff was polite and helpful, but was very baffled by our booking with Hotels.com, checking and re-checking whether we'd paid in advance, whether they needed to pre-authorise our card, whether we should pay now for breakfasts and a spa treatment etc. This was repeated at breakfast; there was one member of staff who did greet us in a friendly and organised fashion, but we had to wait a while for another person to come and take our order, and rather than saying 'hello, good morning, can I take your order?' they just stared at us silently until we ordered. That day, our breakfasts came almost instantly - before any drinks, and without the toast we'd ordered - and they were warmish, having obviously been under lights for a while, waiting for someone to order the Northern (i.e. full English) breakfast.
It wasn't a one-off; the next day the first part of our breakfast was delivered by a very confused member of staff who came over to our table and said 'um, is this your breakfast?' and rather than ask whose breakfast was whose, just started putting it all down on the table for us to sort out. Call me finicky, but if you're charging £20 per person for breakfast (and £5 extra for hash browns!) you should at least make sure your staff have good training.
No-one was unpleasant; we didn't have a bad time - but there were times when we felt like we were a bit of a burden on the staff, who were just a bit confused by the customers and the process of running the hotel. It's got great potential, but please, please, invest in some training to help your staff be nice AND great at what they do - at the moment, they're just nice!
Source: google.com
In January 2022, Sarah Barber said about Kettering Park Hotel
Just back from a lovely 2 day spa break celebrating a special birthday with my friend, the hotel, staff and service were perfect from start to finish. Food was amazing, spa and treatments relaxed and restful, all the staff we met had a friendly smile and nothing was too much trouble. Had a wonderful weekend and would not hesitate in booking again
Source: google.com