4.5/5 based on 1244 reviews
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We stayed for a long weekend in standard rooms B&B. this is an old building, rabbit warren like corridors and odd shapped rooms. Our room 202 was a double, pretty small, roasting hot and a little tired in decor. The decor was meant to look like cracked glaze antique furniture, certainly looked old and tatty. The double bed was 2 matresses zipped together. my side was a bit uneven and lumpy, Mrs side seemed better. Bathroom and shower were fine. TV and DV player. Our sons twin room was even smaller and again looked a bit tired.
Breakfast was nice, glad we didn't pay though!
The staff were all very nice and helpful.
I stayed here on a business trip to Jersey in February. After nearly not landing due to fog we were pleased to retreat out of the rain into this modern and comfortable Hotel. The room was spacious and had a good bathroom. Sadly we were eating out at the Salty Dog that night as the evening menu looked promising. I thoroughly recommend a visit.
We booked the hotel through a room and breakfast deal on travel republic. The hotel has been recently refurbished, the tons are clean if a little small. The restaurant provided a good breakfast especially as it was included in the rate. The hotel is 10 mins out of town which in some ways was good as we could walk if our tea. The rooms have free wifi which is useful for writing reviews. It I could improve anything,I would fit aircon in each room and move the hotel 5 mins walk into town. Recommended.
We came to the Inn for my partners 50th birthday and have had a really good stay. I upgraded the room a few weeks before and were allocated Durrell on the 1st floor. My partner thought the room was a tad small but I loved the quirkiness of having the bathroom down a few stairs. Other reviews have complained about noise and yes it can be noisy. It's not the hotel that
causes the noise it's the guests! All the roads are busy so I doubt you could stay anywhere without road noise. The staff at the hotel are wonderful. All if them are so friendly and will do anything for you. They ate a credit to the hotel.
As for Jersey it's lovely. We didn't know the battle of the flowers was on so that was a bonus, even if the weather was less than desirable. I would recommend getting day tickets for the busses so you can see more of the island. The roads ate very narrow in places so make it easy on yourselves and grab a bus! They are very cheap, go everywhere and always on time. We travelled all over the island this way. My favourite visit was Gorey Castle, it was very interesting and we luckily had a good day.
The only negatives I would say would be the sheer volume of traffic in St Helier (we weren't expecting that), and the only negative about the hotel was no matter how I had my eggs for breakfast, they were never cooked!! Overall though, a really good time but we now need to go home for a rest!
Well what can I stay, I couldn't fault a thing with this hotel, it is superb we stayed in one of the superior rooms, it was gorgeous!!!! The bed itself was unique and very comfortable. ALL the staff were so friendly and made you feel really welcome (sian and mohammed to name but a few), you have to eat in the hotel restaurant the food is amazing!!! We ate dinner there every night! Breakfast was really nice, the location is superb just a straight short walk down to St Helier we are certainly staying there again, I cant wait!!!! Toby and John xx
We stayed here for four days in July. The hotel is a renovation of an older building and they have done a very nice job. Its has a cosy dark ambiance and relaxed atmosphere. Its idal for St Helier (10 minute walk to the center).

The room we had was lovely (but very very hot - possibly as it was over the kitchen so had somewhat disrupted sleep) ; a little on the small side but still very nicley done out in I would say a 4 star standard.

The food in the hotel is of a very good standard also.

The service in the hotel overall is good; soemtimes it feels like the staff are a bit overstretched and means they come over a little bit stroppy mometarily. Example being that one morning at breakfast we arrived and sat on a table that obviously had one person perviously sat there, we both sat down and aksed the waiter for fresh cutlery on the vacant side (given he wiped down the table with a cloth) The waiter seemes to take umbridge to this and gave us stroppy service for the rest of breakfast. Nevertheless the overall job was good.

Value wise the hotel is reasonable priced; maybe the slightest bit overpriced on the dinner menu.

If you are hiring a car - it should be noted that there is parking at the hotel for 10-12cars - but the hotel is quite good at managing the car park.

In summary - IMO this hotel is a solid 3 star with some 4 star elements. Good job considering it is a newish hotel and would stay again.
A group of 4 of us spent a week staying at this hotel and were very impressed. The level of service was superb from the receptionist to the bar staff and restaurant staff all made us feel most welcome and ensured our every need was met!

The facilities are very good and our room was very modern and beautifully presented. The bar and restaurant are excellent with the quality of food superb. So much so that we had our meal in the hotel on every night of our stay - something i have not done anywhere else ive ever stayed.

Although it is a short walk from the town centre i was more than happy with its location but it is on a main road - so can be noisy at times.

Only addition i would like to see is air con in the rooms!!!

Overall a fantastic stay and i will certainly be recommending this hotel to anyone thinking of visiting Jersey!
This is a stylish boutique hotel on the edge of the town. It is just about walkable, up a bit of a hill. Rooms are tastefully furnished and bathroom very modern with walk-in rainshower. The cooked breakfast is the real highlight, everything fresh and cooked to order, with the special 'Inn' potatoes. We liked having a tea/coffee making tray, free wi-fi and in-room safe. We ate in the bar most evenings and the food and service very good.

Only downsides, as other Tripadvisors have stated, is that the building is very close to the road, hence a fair bit of traffic noise, although it all went quiet in the middle of the night.

In summary, we felt it exceeded its three stars, and was is an ideal spot for us to get into the town and explore Jersey.
We stayed here for one night on 25th June, hotel was great. We decided to eat in the hotel restaurant as it was recommended to us, the food was very good and not too pricey. Our room was excellent, clean and comfortable.
The staff in the hotel were very helpful and efficient. Overall we had a great stay here, and some excellent cocktails in the bar!
Stylishly designed budget hotel with boutique aspirations. Terribly efficient and friendly staff if in a somewhat duff location.
As a regular traveller to the island every month my hotel is paid for each time I travel and having stayed in the Radisson for the past 6 months I was asked to try The Inn as an alternative as I think it saved the company few pounds and had been promoted to them.

I was neither dissatisfied nor particularly impressed. I stayed on two occasions, the room the first time was better than the second but i believe i had ben put in to a superior room on that occasion. I stay in hundreds of hotels all over the place and this is in many ways one of the better ones, comfortable bed, clean and obviously nice new linen, new furniture and decoration etc. The show in the first room was particularly good but just satisfactory in the second. I didn't have breakfast so i can't comment on that however I did eat dinner on the first occasion - I had a fillet steak, this was perfectly satisfactory but I wouldn't say it reflected the slightly inflated price particularly, I was sort of expecting something quite special and that didn't happen, although i would stress there was nothing wrong with it.

The rooms (or at least the two i stayed in) were particularly small, in my opinion quite cosy really, i don't need to dance around or swing a cat so i have no problem with that although these were on the small side of small!

The bed was genuinely very comfortable indeed and the linen and pillows equally as nice.

My negative views unfortunately relate to the lack of sleep i got due to the noise, on the first night I stayed it was extremely busy downstairs intthe bar, very VERY noisy and the room was simply too close to all that for me to stand any chance of the evening nap I attempted. The second stay was worse unfortunately: the room backed onto the main road and I was woken by pretty much every car that went past all night and early morning. NOT the fault of the hotel I might add but equally, they could recognise this and put in sound-proof double glazing or something to aleviate the issue - and it IS a BIG issue!

The other negative point i have is that although there was nothing particularly bad about the welcome and service, it did seem a bit pretentious - the staff I dealt with seemed to feel that the place was something really very special and whilst I can see that effort is being made, it doesn't scream ultra-special to me over and above what most other decent hotels are doing. I rang reception to ask for room service at a slightly borderline time just before the kitchen closed and was spoken to like I'd asked them to bring me the head of a dead cow! My message to the hotel is, "whilst you're generally as helpful and accomodating as you can be, there's a little bit of an attitude at times and you cannot expect your customers to know everything about your particular hotel, it would be nice if a little politeness replaced the objections I encountered when i was presumed to have read all the information available to me - customers are often busy too and dont get the time to read what you can and cant do".

My message to prospective customers is "stay here - it IS a really nice place, but be sure to request a room that is out of the way and not on the main road side of the building, expect to be welcomed but potentially in a rather contemporary and perhaps slightly pretentious manner"!

I'm afraid I am staying back at the Radisson now as what i get for the money is just that little bit better. I'd be happy to try here again at some point though assuming the invite is a little warmer.
Another great stay, very helpful staff, clean room with a nice shower. As a lone business traveller the location is great for St Helier and the Staff always make you feel welcome. The bar area is friendly with great food negating the need to find a restaraunt or you can eat in the air conditioned restaraunt. Free car parking just across the road. My third visit and I will be back again. If you are a light sleeper request a room away from the road.
You won't find a better "b&b" in jersey. It was more like a nice hotel than a b&b. Couldn't fault it.

A 10 minute stroll and you're in st hellier, would definitely recommend to a friend.
I was looking for a quiet comfortable room for 2 nights and found exactly what I was looking for. The place is clean, welcoming and as lively as you want without being intrusive if you need peace and quiet. The bar and restaurant were busy and the breakfast was generous and comprehensive. Staff were attentive and friendly.
Overall I was entirely satisfied and would not have complained if the price had been much higher.
The Inn Boutique is run by a very friendly and helpfull staff. And nothing of the usual obligatory friendliness you will find in most hotels. No, sincerely friendly, smiling and helpfull. The rooms are crispy clean, modern and comfortable. The hotel is located a five minute stroll from downtown St. Helier. Great value for money and the number one choice for me on Jersey.
Rende Feitsma, Amsterdam
We booked and paid in advance and on arrival we were met by a nice smiling member of staff who ushered us into the bar to complete cards with our personal details, some of which I was not wiling to provide as I don't think they are relevant, for example date of birth. We were then taken to the reception desk which is quite a small area and basically has one member of staff behind an office desk. We were offered to be shown to our rooms and our bags carried which is a nice touch but with only one small bit of hand luggage for me it was not really necessary, more appropriate for guests who are staying longer who have several bags or those who are less able . I am sure some people would love this feature. I really had to persuade the staff that I really could carry my own little bag.

The hotel is an old building which has been refurbished but there are some creaking floor boards in the corridors and there were several in my bedroom which is annoying. My room 110 was on the first floor and I could see part of the outside terrace area. Because it was warm and there is no air conditioning the windows need to be open and then you can hear people talking outside and there is quite a lot of noise from the road despite the fact that the room was not facing the road. Also the bin men came around 6am and made a lot of noise collecting bottles.

The room itself was a reasonable size, the bathroom had a shower over the bath which is OK but relies on good water pressure and is never as good as a separate electric shower. The toiletries were very nice and the towels thick and fluffy.

The bed was very comfortable as were the pillows but there were a couple of long black hairs on the duvet which is not what you really want to find, presumably dropped by the person who made the bed?

There was a TV, dvd player, Ipod dock, cordless phone, wifi, tea/coffee/hot chocolate/biscuits and a kettle which is all good.

We went out for the evening and when we came back at 1130 we were met by the porter who was friendly and checked which rooms we were staying in.

Back in the room it was hard to sleep as I could hear snoring through the walls which went on all night and then someone sneezing plus the road noise and the bin men collecting early in the morning. I did not feel very rested in the morning.

Breakfast is served in the restaurant and consists of a buffet of fruit, yoghurts, cold meat, cheeses, fruit juice plus you can order cooked breakfast some of which is included and some you have to pay extra for. A menu was provided and we ordered two cooked breakfasts, my colleague specified what elements he wanted and I asked for cooked breakfast but the waitress did not ask me how I wanted my eggs or was there anything I didn't want from the list, she just took the order and disappeared. My colleague received his scrambled eggs on toast with bacon and sausage and I got nothing. We called the waitress back and she looked a bit surprised despite having written down my order before. I did get a cooked breakfast which was just OK, but I didn't like the fact that it included fried onions as everything tasted like onions. I found it quite salty and greasy food so didn't eat it all.

Overall not the best experience I have had and I was a bit disappointed with my stay as I think it does look and sound better on the website than it really is. I would say it is a case of style over substance. I have tried to be fair and balanced and give credit for the good features but basically for me it was just too noisy.
Recently stayed for two nights while visiting friends in Jersey. The room was clean and modern and there was a great, powerful shower. I was a bit worried to be on the ground floor near the smokers terrace, but there was no smell or noise. Free wifi was an added bonus and newspapers in the bar area. Service was excellent on check-in/check-out, at the bar and in the restaurant at breakfast. It's around a 15 minute walk to the town centre and waterfront. Plenty of nice restaurants in 5-10 minutes too. Jersey is quite pricey for hotels, but this is pretty good value and I'd recommend for business or leisure.
This was are second visit to this hotel,I can honestly say I would not hesitate to recomend it,the food was excellent,the staff are very friendly and really interested in making you welcome,I look forward to our next visit,it was nice to see a buisness in this economic times doing well.
Okay, I know, I'm not very skinny and my boyfriend is quite tall (2m5). But the bed The Inn gave us originally...? Well, you've got to love each other A LOT to spend a comfortable night there. I didn't bring a ruler, but I think it was maximum 1m90 long and 1m30 wide. Too small for us!

But here's the upside: an upgrade was easily arranged and not even that much more expensive. I suggest everyone not travelling solo to ignore the cheapest rooms. Everyone in the staff was very friendly we noticed, as well at the reception as in the restaurant. These people obviously enjoy working at The Inn!

The hotel itself is not on a very good location. It is too close to the city if you are in Jersey for the nature and too far away from the city if you want to enjoy shopping and night life.

On our first night, a Wednesday, we treated ourselves with a nice dinner in the restaurant of The Inn. And what a dinner it was! The food was absolutely fabulous, we couldn't stop talking about it the next day. And also very affordable.

Two days later, on a very busy Friday evening, we ate in the restaurant again. Both of us ordered the same main dish. And both of us were disappointed: it was far from as delicious as before, and we were just as hungry. Yes, it was busy in the restaurant, but in a professional kitchen, this should make no difference.

All in all, I recommend you to upgrade your room, eat there on a quiet evening and you'll have a fabulous stay!
After a hugely disappointing stay in Weymouth (which is lovely, just our choice of hotel sucked), it was on to St Helier after a ferry crossing from the UK mainland.

I have to admit, when I saw the outside of the hotel, with a pregnant wife and elderly mother, I feared it may be a bit rowdy and noisy with visions of late night discos and sleepless nights.

I need not have worried.

The Inn was truly exception with a level of service that many higher-rated hotels could look to emulate.

Despite being on the main road, there was parking opposite with a member of staff coming to help us with our bags. The check-in was smooth and we were made to feel exceptionally welcome. Even the dog was fussed over.

The rooms were superb - quiet, modern and luxurious with our room having a huge bath and DVD player and iPod dock.

The breakfasts were excellent with enough food for three or four courses - and the staff in the dining room (where we also had a meal one evening) were friendly, kind and attentive. My Mum took a shine to one in particular who made her trip all the more special with his friendliness.

We were able to rent DVDs free of charge, sit in the bar for a relaxing drink and advised on other eateries and how to get to other parts of the island.

NOTHING was too much bother and the staff always went out of their way to make us feel special and make our trip more memorable.

I will certainly be coming back to the Inn when I next stay in Jersey - and if you want modern luxury with a level of service that will never disappoint, I'd suggest you do too.
Helpful and friendly staff
Good restaurant
clean and modern rooms
15mins walk to liberation station
fantastic information about bus timing and destinations made by hotel staff included in welcome pack
Stayed in a Junior Suite in the Attic - really lovely room (plenty of space, jacuzzi bath, I pod station, very comfortable bed etc) Shame it had no view as the tiny windows were either too high or in the roof and the mini bar was empty.

Staff were excellent and friendly, and nothing was too much trouble.

Starters and Main courses in the restaurant very good, but deserts were straight fom the freezer.
Parking was restricted, but reception took your car keys to move cars if they were blocked in - did not disturb us to move the car.
Went to The Inn on the last friday of the tennerfest with some friends and we had a great meal the service was great and the food was cooked perfectly . The waiter that served us during our desserts was so funny and friendly wish i had remembered his name as he did a great job. Overall a great experience. Will have to stayover night one day .
Booked this at the last minute as it was streets ahead of the other chintzy B&B's on offer in jersey for the same price.

The room decor was modern and tasteful. Everything was spotlessly clean. My only complaint was that the venetian blind in the bathroom had clearly seen better days and needed replacing. Bed was comfortable. Again, as other reviewers have commented, the room was too hot. there was a fan in the wardrobe that I made use of, but it was really too small to do any serious cooling. I was at the back of the hotel so i was away from the road. That said, it was still too noisy to sleep with the windows open, but then I am quite a light sleeper. My room was also above the bar. i did hear music on a couple of occasions, but it didnt last very long.

Breakfast was excellent (see pic). Cooked to order full English, and a help yourself buffet of cereals etc. I didnt dine at night. To be honest, i found the bar area a little intimidating as there seemed to be guys watching football on a large screen the whole time I was there. It felt more like a Sports bar to me. Would have been more relaxing without the football but then I appreciate that people like that and the hotel has to make money and if it brings the punters in...

Overall I was happy with what i paid for this hotel, but I would rather they installed secondary glazing and air conditioning (or at the very least ceiling fans), and charged an extra £20 a night personally. Would I stay here again? Probably, but only because I don't think you would find anything better for the price.
We stayed here through a special 2 night package advertised in Guernsey Press, including free flights and free car hire. At a cost of just over £48 for all the extra charges from Europcar, we decided to forfeit the car hire and took Bus 15 which was conveniently located outside the airport. It took 15 minutes walk to the hotel at Queens Road - a busy A9 route. Although we were early, the Receptionist Jackie greeted us warmly with the usual checking in process. Our immediate impression was a well kept, clean and contemporary small hotel.
We were allocated Room 301 for the first night, which unfortunately was wall-paper thin, so that we could hear every word from the people next door. Clearly they were decorators doing a job elsewhere on the island as we could hear every word about the paint needed and details of the address they were going to. We could feel the transmission every time a drawer or cupboard was closed, against the wall adjoining the head of our bed. When that was mentioned to Miguel the Manager at Breakfast, we were immediately offered a much quieter Room 105.
During Breakfast, there was a good selection of cold buffet and hot dishes freshly cooked to order. The only slight criticism was the hard boiled poached eggs on the second morning.
We ate dinner in the Restaurant on the second night and had the Tennerfest menu. The dishes were nicely presented and of generous portions. The waiters and waitresses were friendly and attentive. Being a Friday night, there was a DJ providing loud music in the Bar next to the Restaurant where we ate.
All in all, it was a relaxing break, good value for money and we would definitely stay here again But we would definitely ask for Room 105 unless the likes of Room 305 had been rectified accordingly! We would therefore recommend the hotel to others within such a context.
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