THE INN

4.5/5 based on 1228 reviews
Latest Reviews
Stayed here for 3 nights. Tuesday to Friday. From the moment we arrived we were made to feel welcome by the great and friendly staff. Found the food in the restaurant to be a really good standard. We ate off the Tennerfest menu and had cooked breakfast. There was a small patio area out back with a few tables which I am sure would be a suntrap but we did go in October ( last week ) so not so much (SUN). Found a really good atmosphere in the bar area which was usually quite busy. It was a bit of a walk into town but only took about 10mins.All in all we had a very enjoyable stay here and would definitely stay her again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
My first time in Jersey
Staying at the Inn has been very nice, as it has been first time visiting a Channel Island.
Food (Breakfast) 🌟🌟🌟 -
Pastries, meats, cheese, yogurts, orange and apple juices, coffee, tea, fresh fruit and cereals (Continental). Cooked Breakfast there is a wide selection of what kind of breakfast you want, English, vegetarian, toast, eggs benidict and more. I enjoyed the food provided BUT... There is NO consistency with portion sizes of what's on you're plate, one morning I'd get 3 bacon and the next I'd get 1 - same with most items on the plate, maybe try to be more consistent with portion sizes.
Must say though for Breakfast that is included in you're room rates, this is ideal.
Staff (Breakfast) 🌟 🌟 🌟 🌟 - All were very prompt! Straight away come over to you asking if you'd like a cooked breakfast or anything else on the menu, so that was good! Sometimes I felt some staff were hovering around you for you to leave the table so they could set it up for the next guests and it was kind of distracting!
Staff (Reception) 🌟 🌟 🌟 🌟 🌟 - Erica! From the first time I entered the hotel, Erica was so helpful, kind and funny, she made this trip for me more memorable.
Rooms - (House Keeping) 🌟🌟🌟 - I have only stayed in Premier Inn since COVID for no particular reason, but I thought that housekeeping coming in to you're room was no more, but I was wrong. They did fabulous job and it was refreshing everytime I came back after a day out, the room was spic and span! The one thing I have to niggle over was the last day I was packing and getting changed, I heard someone trying to enter the room even though I locked it and the Housekeeper was still persisting and I said I'm still in here and the Housekeeper darted off, it would be ideal for staff to knock before they even consider entering the room or gaining access.
Rooms (General) 🌟🌟🌟
To start, the rooms I felt have paper thin walls - you could hear housekeeping in the corridor it felt like they were stood next to you, if you were in you're room at 9am, so if you were looking for a lie in, forget it - also I could hear the next room the guests were snoring and there's no problem with that at all! But when I can hear it in a separate room all together, I think that's quite something.
The general facilties in the room were good.
- Kettle with an overwhelming (but good) selection of teas, coffees and hot chocolate (cadbury)
- The Bed.... Is two single beds put together, it was an experience to get used too, but it was good in the end.
- Bathroom, decent sized shower room, sink area and toilet - there is a heated towel rack.
- Wardrobe, decent size with plenty of hangers, storage and this houses a fan and hairdryer
- TV & Safe never used the TV but it's a small TV, there is a safe in every room, that you can put in you're valuables and make you're own code up.
The rooms were what you would expect, a decent room with it's little quirks, but good none the less.
I would return for a second visit.
Thank you.
google.com
Source: google.com
Lovely rooms fantastic food but the best thing is the lovely friendly staff who were brilliant
google.com
Source: google.com
We went there for an evening meal on the Tennerfest menu. They were out of stock of the ribs which was a shame. The first chicken espetada came out cold but the waitress sorted it out immediately with a replacement.
Very nice ambience and good value menu. Staff very good. My partner left his bag behind and they called about 5 minutes after we left to let us know.
The only thing I would say is that they started setting up for breakfast around us before we'd finished our meal which made us feel like we were in the way.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This is a good hotel but is not without some issues that made our stay not quite as comfy as it could be. I’ll get these out of the way first.
Our room was quite small, rather tight and cluttered. Its impossible to walk around the bed if the desk is used with the chair.
There are no bedside sockets for your devices. The nearest was just out of reach for a standard USB lead.
The shower cubicle is small, we had to shuffle in sideways, and its impossible to bend down to wash your feet. The non-slip mat was too big, it covered the drain causing the tray to fill and overflow. One of the doors kept popping off the rollers. The mirror is not heated, making it impossible to shave for 30 minutes. I couldn’t hear the extractor fan at all, so I’m unsure if it was working or not.
One bedside light not working whole week despite reporting it – It’s only the bulb surely
That out of way. The hotel is spotless and very well decorated.
Breakfast is very good. There is plenty of choice and more available than found in the majority of home kitchens.
The staff are wonderful, really helpful and friendly. All of them - without exception. We got to know the head chef a little and he was very generous with his advice. He would ferry residents into town (and back!). Maybe this is a service the hotel could consider because it’s not as conveniently situated as I thought with quite a long hike back from the centre, mainly uphill. So if you’re not too mobile it’s a struggle.
If you want an evening meal at the hotel book in advance because they are very popular and busy all the time.
TIP - take a 4 gang extension lead (including abroad) to run run/charge devices. Some hotels do not have enough sockets and when abroad only one adapter is required with the extension.

So give it a go! It’s a good hotel.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This is a good hotel but is not without some issues that made our stay not quite as comfy as it could be. I’ll get these out of the way first.
Our room was quite small, rather tight and cluttered. Its impossible to walk around the bed if the desk is used with the chair.
There are no bedside sockets for your devices. The nearest was just out of reach for a standard USB lead.
The shower cubicle is small, we had to shuffle in sideways, and its impossible to bend down to wash your feet. The non-slip mat was too big, it covered the drain causing the tray to fill and overflow. One of the doors kept popping off the rollers. The mirror is not heated, making it impossible to shave for 30 minutes. I couldn’t hear the extractor fan at all, so I’m unsure if it was working or not.
One bedside light not working whole week despite reporting it – It’s only the bulb surely
That out of way. The hotel is spotless and very well decorated.
Breakfast is very good. There is plenty of choice and more available than found in the majority of home kitchens.
The staff are wonderful, really helpful and friendly. All of them - without exception. We got to know the head chef a little and he was very generous with his advice. He would ferry residents into town (and back!). Maybe this is service the hotel could consider because it’s not as conveniently situated as I thought with quite a long hike back from the centre mainly uphill. So if you’re not too mobile it’s a struggle.
If you want an evening meal at the hotel book in advance because they are very popular and busy all the time.
I always take a 4 gang extension lead with me, (including abroad) to run run/charge devices. Some hotels do not have enough sockets and when abroad only one adapter is required with the extension.
So give it a go. It’s a good hotel.
google.com
Source: google.com
Hotel sits on a bit of a hill and is a fair walk to centre of St Helier. Very limited outdoor space with a few tables mainly catering for smokers. Doesnt get any sun during the day.
Breakfast was good however would like to have seen the selection of cold meats, cheese, pastries etc covered and not left exposed with risk of flying insects landing on them or other guests reaching over them. Fresh fruit was limited to chopped fruit in a bowl. A few mornings there was nothing left despite half an hour of breakfast left. Tea urns emptied very quickly and when refilled the tea was weak.
Had dinner one night in the hotel on the Tennerfest menu. £17.50 for 2 courses which sounded good value however portions very small. Ordered scallops to start. Got 3 very very tiny scallops. Wife got small bowl of soup with no bread.
Both got chicken skewers which were very dry with a few chips and 3 or 4 salad leafs. Very disappointing compared to other restaurants we ate in during our stay.
On a positive note, waiting and domestic staff were very friendly. Upgraded room was huge and worth paying a bit extra for.
tripadvisor.co.uk
Source: tripadvisor.co.uk
4 of us ate from the tennerfest menu. Starters were ok, hummus good, goats cheese bon bons were deep fried and the scallops were nice but gone quickly as you only get 3. Mains were a disappointment, the cauliflower steak turned out to be just an uninspiring piece of boiled or steamed cauliflower with no discernible taste. Tofu fish and chips similarly uninspired and the chicken on a skewer was dry and tough and didn't come with much veg.
google.com
Source: google.com
I'm not normally one for writing hotel reviews whilst away but feel that the hotel warrants it!
During my stay at 'The Inn' I was unfortunately taken unwell, necessitating the need to stay in my hotel room for virtually the entire stay, thus preventing me carrying out all of my holiday plans.
The staff were all amazing in helping me, with nothing appearing to be a problem when I fealt I would/could be a burden upon them.
To the manager Martin, both yourself and the team working at the Inn are a credit to the hotel.
You made a bad break bearable.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Lovely boutique hotel great helpful friendly staff ,bar and excellent food. Small bed though.
google.com
Source: google.com
1st night in Jersey on a Friday night. Booked somewhere to avoid disappointment. Previous gluten free reviews made us book. Manager was very good at describing what our GF diner could have. Food arrived promptly, and expected as it was fairly quiet to start with.
Food was good. Tennerfest was going on. £26 ea for 3 courses. Not huge portions but didn’t feel overly full/bloated after the meal. Was asked to take our drinks to the bar after as the restaurant was filling up. Understandably so. A good Experian’s a well looked after gluten free diner.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Visited after reading good reviews, Jersey restaurants were heavily booked hence selecting The Inn. Newly recruited staff from Kenya were unfamiliar with menu and their english was still a little stilted. The food was only average, one dish had to be returned, but manageress was helpful, attentive and did her besdt under vey difficult circumstances.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Didn't stay here but the local couple we met in The Savoy had said to give it a try. It's a lovely little Gem of a place and bar prices are much keener. Not too far to the shops and seafront. Looking at the website I would definateky book here if we decide to come back To Jersey
google.com
Source: google.com
Good hotel. Excellent food. Ate there 3 times and never disappointed. Friendly staff. Enjoyed our stay
google.com
Source: google.com
Booked the Inn before arrival in St Helier as unsure what restaurant availability would be. Very happy we ate here. Cheery welcome on arrival, nice table by window. Very good serving staff. I had the baby ribs but the portion was a little large so sorry I had a starter !! My wife had the chicken sizzler which she enjoyed very much.
All in all a very enjoyable experience and I would return again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The Inn is a lovely hotel. The staff were all very friendly and helpful. Breakfast kept us going all day. Very tasty indeed. Rooms were fine. We had aircon which made the difference I think. It's an easy stroll to the centre of St Helier or to the promenade. Recommended
tripadvisor.co.uk
Source: tripadvisor.co.uk
Thoroughly enjoyed our stay at the Inn. Friendly staff, rooms ok probably a bit dated for my taste, I upgraded to a junior suite (victor hogo) but I thought it was a bigger room with a sofa not two separate rooms so was a waste to be honest. The furniture was dark and the tv's small and if I'm being really picky there was road noise from the A9. Breakfast was nice but on one occasion we asked for fruit that never arrived but after we'd had our breakfast we never bothered with it. None of these issues would stop me from returning.
Enjoyable stay
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent food at a reasonable price and great table service.
Would definitely recommend
google.com
Source: google.com
Good size room and excellent dinner and breakfasts
google.com
Source: google.com
Quite pleasant clean hotel, staff were friendly and always helpful, food at the restaurant was delicious and amazing, very enjoyable stay, walking distance to St Helier.
google.com
Source: google.com
Wonderful staff always smiling and friendly. Food and service was excellent. Highly recommended
google.com
Source: google.com
Booked this sort of last minute as a holiday that was as ‘abroad’ as possible without the uncertainty of an actual foreign holiday and we were more than happy with our choice.
Really friendly, helpful staff and the breakfasts were lovely (we didn’t get to try the evening meals but I’m sure they would have been equally as good).
No complaints about our room, ours was a corner room and even had a sea view (if you looked hard enough) and a very comfortable bed.
An added bonus was that it’s a short walk into the town centre.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent food & excellent service also with a Coeliac in our party the waiter was very knowledgeable and helpful with explaining the menu and pretty much all of the menu was available as a gluten free option.
The pudding option was limited but our coeliac was more than happy with her starter and main course options.All in all was a great last meal in Jersey for our family!!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Was genuinely impressed by the food but equally so by the amazing service. We did have an issue which the staff resolved quickly and efficiently. The espetadas are amazing and the best I have tried anywhere.
Bar area has a good atmosphere for pre or post dinner drinks.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel is located on the edge of town on the main Queen's Road. It takes 15-20 minutes to walk to the centre of town. Hotel is a good base. There is only a very small car park opposite the hotel. The hotel is ideal for public transport as the bus stop (for the number 5) is right outside. Hourly service to and from the centre of town or the north of the island.

The reservation and reception staff were very helpful and friendly. They could not do enough to ensure that everything went well.

The bar and restaurant staff were also amazing and very efficient at their jobs.

The hotel is on a very busy road so it was noisy. It was warm so easier to sleep with the windows open. However, there are fans in all the rooms.

The downside was that the single beds were particularly small. Whilst there are great power showers the cubicle entry was also quite small. However, the rooms were very clean with service daily.

The staff are definitely an asset for this hotel. It may not suit if you want to be right in the centre. However, this is ideal for good food and a homely comfortable room.
tripadvisor.co.uk
Source: tripadvisor.co.uk
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