Pomme d'Or Hotel

4.6/5 based on 2758 reviews
Latest Reviews
Stayed here for 10 days on room only. No fridge in the room so food was going off quickly. Slight humming noise outside…we thought we were on a cruise ship.
Ate many times in the Cafe bar….beautiful food and wide choice.
Spotless every where.
Highly recommended
Given a Platinum mug…..a real good surprise
Afternoon tea more than we could manage.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed for a week at the hotel everything was first class, staff extremely helpful, lovely rooms and very very clean everywhere, would definitely recommend staying here. We were also blessed with wonderful weather.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The Pomme d,or has it all,everything is great, the staff go the extra mile to truly achieve customer service and could not be more helpful or polite and the overall quality of public areas,rooms and restaurants is 100%.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We only stayed for a few nights but wish we could have stayed longer. All the staff were friendly and helpful. The bed was comfortable. The buffet breakfast was amazing. The hotel is rightly proud of the part it played in Liberation and there's lots of information around the hotel about that.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent fish and chips meal
google.com
Source: google.com
Excellent experience during the one week stay at this hotel. Staff were courteous. I used the harbour room restaurant for daily breakfast and Friday night dinner. Food was excellent in variety and quality.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Visited this hotel because of its central location.
Everything was excellent; we are visiting again later this year.
Staff very helpful, buffet meals spot on, hotel cleanliness spotless. Only downside was the very small hotel public bar.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This was our first time in Jersey and we were really pleased that we found a family room available at this hotel as it made our experience an even better one. The room was really clean and comfortable, the food was delicious. All members of staff were incredibly helpful and friendly which was really appreciated by my whole family. Thank you for all your hard work!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Really enjoyed staying here, our Executive room was spacious comfortable and spotlessly clean. Great bathroom with lovely toiletries. We included breakfast to our stay which was excellent. Buffet style including everything you could want and expertly cooked or continental style. Nothing was too much trouble for the staff and felt that they cared.
tripadvisor.co.uk
Source: tripadvisor.co.uk
A wonderful hotel with a superb location. All of the staff were incredibly helpful. Excellent breakfast and high quality of food available in the cafe bar on site. The hotel is situated within easy reach of local transport and is perfect for exploring the island.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel was central and suited my requirements being close to the bus station. The room was comfortable and clean. The staff were friendly and efficient. The food was also good. I would recommend this hotel as it was of a high standard.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Enjoyed stay . Great staff.
Only negative was the pillows and mattress could be slightly more premium. However would return when in St Helier.
Breakfast selection very good and suggest if booking the Asian buffet do this early as gets booked quickly.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed at Pomme D'Or for 3 nights in early June 2022. The whole experience was excellent. The room, facilities and service were excellent. Although a fridge would be perfect. All the staff are amazingly friendly and helpful. Breakfast was a delightful start to the day. We would highly recommend the hotel. Even better it was in a superb location in front of the main square, very close to the bus station, harbour, tour hut and little island train as well as the main town. All in all brilliant.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed at the Pomme D’Or for half term week with my grandson. Hotel was clean, comfortable and all staff very helpful. Breakfast was excellent with a good choice of both cereal and traditional English cooked food.
Situated right in the centre, opposite the harbour, it is ideally placed for buses, bicycle hire and shopping. Plenty of eateries too.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Splendid Hotel and food excellent. Room service is well organised. Very comfortable beds too! What can I say about this good location. It is near to the bus station where customers can use their splendid regular service,
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel is situated in a convenient town centre position. Close to the shops but also the harbour. We were greeted warmly and given an introduction to the hotel facilities. All the staff we saw were immaculate in their matching uniforms and made us feel very welcome.
Our room safe didn’t work and within 5 minutes Joseph arrived and fixed the problem and had a friendly chat to us. Jersey has a great bus network and we were only a two minute walk from the Central Bus Station.
A super room with all the facilities, helpful staff. Great
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel has a perfect location, being right on Liberation Square. The rooms are nicely decorated, beds comfortable and Wi-Fi good.
Service here is always exemplary and the food in the harbour room and cafe bar is really tasty.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Sehr gutes Hotel, geht auf die Wünsche der Gäste ein. Sehr gutet Service für die Kanalinseln.
google.com
Source: google.com
The staff at this hotel as so professional that they have obviously been highly trained for whatever role they perform. Staff are happy in their work, perform to a very high standard yet are friendly and welcoming. No-one passes you without speaking to you. The hotel is spotless and beautifully furnished. We had a lovely basic room on the 5th floor. Very impressed with the White Company toiletries. Buffet breakfast had all that you could possibly want. After breakfast, we didn't need to eat until evening. Excellent position. Bus station just across the road. Surrounded by cafes and bars. We ate in the hotel cafe/bar on the ground floor on five evenings and the prices were cheaper that restaurant menus in town. Can't fault the hotel or the staff.
tripadvisor.co.uk
Source: tripadvisor.co.uk
First class hotel with highest standards. Excellent staff, attentive but not intrusive. Inevitably it showed some minor consequences of its popularity, but these were insignificant when compared to the overall assessment .
tripadvisor.co.uk
Source: tripadvisor.co.uk
Finally made it to the hotel after numerous reschedules due to Covid. Lovely elegant and historic hotel, fantastic location, central for St Helier with bus station connecting elsewhere on island just a minute walk. Room - a premier harbour view - lovely, super clean with quality bedding/towels/furniture, lovely touches of bathrobes, slippers, complementary water every day, White Company toiletries. Staff at reception friendly, efficient and professional. Breakfast buffet great with selection of cereals, pastries, fruit, cooked food, fruit juices, (though pricey at £15.50 pp - we were room only- but found Jersey is pricey anyhow). Staff in the harbour room restaurant were so incredibly welcoming, friendly, always with a big smile and super efficient and helpful. Would definitely stay again and would fully recommend.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Cannot fault. Please stay your efficient and kind selves. No problems encountered.
The beds especially were very comfortable indeed. We had everything we needed including coffee, tea and yummy biscuits.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The Pomme d'Or is situated in a fabulous location with access to all amenities, shops, beach, restaurants etc. There's a lovely walk from the Hotel to St Aubin's harbour with numerous cafes on route. Certainly provides good exercise and fresh air!
tripadvisor.co.uk
Source: tripadvisor.co.uk
Excellent location with excellent service and staff. The cafe attached to the hotel offers delicious food and drinks and all the staff are very friendly. A lovely hotel for a stay in St Helier. Bedrooms are nicely decorated and a good size with tea/coffee facilities.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Most rooms had a very poor view and were small. The hotel had zero outside space and you had to go else where to take advantage of the warm weather.
The lady cleaning the room was very cheerful and did an excellent job.
The buffet breakfast was very good although better heaters to keep the hot food hotter would be a good investment.
tripadvisor.co.uk
Source: tripadvisor.co.uk
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