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Cube, Richmond

Rear extension and general refurbishment of 1970s property. Contractor selected following tendering process by a design agency - not cheapest, but best value for money. Work was completed according to plan and to a very high standard, despite some difficulties caused by the coronavirus. Workmen clearly took great pride in the work, and went above and beyond the call of duty. Any misunderstandings, defects and other minor hiccups were quickly put right. My only criticism is that several additional items of work came to light after work had started, some of which in my view could reasonably have been foreseen, which increased the overall project cost by around 5%. Also, the contractual arrangements were initially concerning with a large deposit paid to Cube Lofts but the contract made direct with the builder, but no issues arose as a result. Good project well done, and as promised I effectively have a new house!