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Good: Staff met face to face were fantastic, though they had to make up for their colleagues preparing food and drinks. See bad below. Rooms clean and modern. Deserts were great. Bad: Dinner: Vegan menu...
This weekend was meant to be taken in April as a special treat for me from my husband so we were really looking forward to it. We are both Bannatyne members so the spa was no surprise to us but the hotel...
This hotel from start to finish was amazing, the room was beautiful and very clean. Food and drink was very very good and breakfast was incredible. The staff are all very well organized and great hard...
We enjoyed our stay in the Hastings Hotel and we were felt welcome. Our room overlooked the garden which was great to walk around. we booked up for evening meal and the food was delicious. We enjoyed our...
This is the second time I’ve stayed at this hotel. I chose it because of the parking and of the spa facilities. However when we stayed we weren’t able to access the pool for obvious Covid reasons. I love...
As a regular visitor to Hastings this was the first time staying at bannatynes as id managed to bag quite a large discount through work, right from the word go the staff were amazing, susie on reception...
Lovely hotel with spa located 2 mins walk away. Great location! Staff were friendly and helpful. However, the fire alarm did go off one of the night of my stay, and no compensation was given. The gardens...
We booked in for a single night. My partner mentioned to the receptionist that it was my birthday & we were upgraded to a fab 'bridal suite'! This featured lovely walk in shower & even had a bath in the...
Absolutely great fun and relaxation the set up of dealing with covid and safety measures put in place was brilliant at no time did I feel unsafe. Make sure to try the cocktails amazing.thankyou to all...
Beautiful room, really clean. Very comfy beds. Bathroom was really nice. Staff friendly and helpful. Covid measures very good, felt very safe. Would highly recommend the hotel. Breakfast was ok, obviously...
We were concerned about Covid safety when taking our break and were pleasantly surprised with the steps that the hotel had taken to make everyone feel safe. All of the staff were friendly and helpful and...
From arrival to leaving, all the staff we had contact with were helpful and attentive, without being overbearing. Bearing in mind these difficult Covid times, the hotel and spa took every precaution to...
I stayed for one night midweek. I was given a free upgrade, without even requesting it. The service received was of a high standard. I would like to praise Susie on reception and Hanna in the dining area...
What An amazing stay we have just had at Bannatynes Spa Hotel. I can’t say enough good things. The staff were amazing, each and everyone of them were, polite, friendly, knowledgeable and helpful and always...
We only stayed one night but our room was gorgeous, overlooking the gardens with a huge bed and fab bathroom. The whole place was clean and we felt very safe with the social distancing. Breakfast was...
I booked this break a few weeks ago and then read some of the reviews on TripAdvisor, which made me worry about my decision. So I want to put the record straight. My partner and I had a most enjoyable...
We stated here for a business trip in September. The spa facility was closed due to the Covid pandemic and therefore not mentioned in this review. The rooms are comfortable there is a double bed, tv,...
Excellent hotel - beautiful grounds and the health & safety during Covid19 was extremely good. We had no worries about being in the hotel or restaurant, table were well spread out. Staff were friendly...
I recently stayed here with some friends and my stay was amazing! The hotel was lovely and the staff were very accommodating. We felt very safe with the social distancing measures that were in place through...
The hotel met all of our expectations and our requests were met. The grounds are beautiful and the staff were attentive and very friendly. Understandably the Spa was not accessible due to Covid and we...
The hotel is set in lovely grounds, we had a very comfortable room, room 20, breakfast was delicious and set in the conservatory, all dietary requirements taken care of. The evening menu is quite limited...
We booked a 3 night stay at this hotel for a short break away as a couple. The hotel has ample parking outside and there is more parking in the nearby leisure centre if none avilable outside. There is...
This hotel is brilliant! This was mine and my partners first trip away just the two of us and we couldn’t have picked somewhere better to stay. I had bought a spa break package for Christmas and was finally...
Me and my partner decided to go for afternoon tea, Helena was very helpful and attentive, drinks and food were on time and taste wise were very nice, atmosphere was pleasant, only comment to be made was...
The hotel and spa were great. Room was really nice and clean. Restaurant and bar were also not too bad. My only recommendation would be to have a mini fridge in the room, other than that, it was great....
