Mystery Shopping in Hastings

Since we returned to using the services of Shopper Anonymous we have seen a clear improvement in our rating which transfers to an improved service to our customers. The way in which the reports are fed...

I have found Paul to be totally proactive, reliable and professional. Most of all he "gets" business and challenges in a constructive manner which motivates myself and the management team.

The reports are accurate, the information is very important to us and shows up any weaknesses in our business.

Working with Paul at shopper anonymous has had a very positive impact on our management and staff being able to review systems and processes enables us to commend ourselves for the good and work together...

Mystery shopping reports so far have been very useful, system is straightforward and easy to use and support provided by Paul, as always, is brilliant.

We set up Feedback with Shopper Anonymous so that we could gauge what our clients thought of us and how we could improve our service to them. We were extremely happy to receive almost entirely positive...

Fantastic tailored training and mystery shopping service - vital for any business that wants great service for their customers to ensure their marketing efforts are not wasted and wants to reward staff...

We know that people travel from all across the country to visit our Maize Maze and Halloween experience. We also know that without our team providing great service, they won't travel a second, third or...

Shoppers Anonymous have been very efficient to work with and flexible to our needs as a charity. They have undertaken 2 events for us and we have booked them for another one! The reports they produce are...

I honestly wonder how anyone can put a robust plan for their business in place without this service. I was absolutely delighted to discover Shopper Anonymous. Previously I had had to recruit my own mystery...

We have used Shopper Anonymous in our business for approximately 5 years and have always been very happy with the service they provide. We have 4 reports per month covering different areas of the business....

We first came across Shopper Anonymous when they Mystery Shopped our stand at Let's Do Business.Since then we have worked in partnership with Shopper Anonymous to understand how our customers really feel....

We have put client service at the heart of our business strategy, and have set up a dedicated Client Service Department to ensure that our clients receive exceptional service at all times. Instructing...